Gerber Collision & Glass - Clinton Township

4.8 (8,967reviews)
98%
44700 Enterprise Dr,  Clinton Township,  MI  48038
See Photos
Instant Estimate
Book Appointment

Gerber Collision & Glass - Clinton offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Call
Email

Reviews (8,967)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many customers were pleasantly surprised to receive their vehicles ahead of schedule. The professionalism and friendliness of the entire staff were repeatedly commended. A few customers noted areas for improvement, including occasional delays due to parts availability, isolated concerns about vehicle cleanliness at pickup, and rare instances where communication fell short of expectations. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... all of the repairs in half the estimated time, and the car looks better than it did when we bought it. Remarkable work, as usual!" Read more
"Gerber collision was the most professional organization I have ever taken my car to. They did everything they said they would do. Their ..." Read more
"... over the Buick dealership. It was a good choice! Excellent workmanship and a well run operation! Thank you for making an upsetting incidentexperience ..." Read more
"... easy one. Im very impressed with the repairs and the paint job is excellent and perfectly matched. I am extremely happy! Thank you." Read more
"Had a great experience with Gerber. Professional and responsive with great attention to detail."
"... in what they do. They were warm and welcoming and got my repair done in HALF the time anticipated. I appreciate when a business under promises and ..." Read more
"I was surprised. It was days earlier the quoted time."
"Customer service was exceptional, received my vehicle back earlier than expected and cleaned inside and out, thank you to your entire team. Will always recommend ..." Read more
"It was eariler than promised which I really appreciated because I didn't have car rental coverage."
"Work was perfect. Timeline took double what was predicted"
"... overall experience went as good as it could have, emphasis on how well communication was. I am also extremely appreciative on how understanding ..." Read more
"They provided great customer service and always kept me up to date on the repairs. They didnt hesitate to answer any questions I had. ..." Read more
"... Their prices are so much better than anyone else and their customer service is TOP NOTCH. I always recommend this business as it is A++." Read more
"Not enough information. Had to do all the calling to get information. And I had to keep them updated."

My Experience

Everyone was so kind & helpful when I dropped my car off. They kept me informed on a regular basis. They all helped me when I forgot things in my car. Past experience over the years gave me confidence that you all were doing a great job. Thank you

My Experience

Fast great service, very good communication.

Likely to Recommend

Repair Quality

Estimation visit to repair completion kept me up to date with key information. My first time experience with collision center made painless. Quality of repair, OEM parts and detailed billing are great.Online scheduling is a hit or miss that could be improved. Even after scheduling visit online I had to call and confirm my appointment due to system error.

Customer Service

Estimator Ashley communicates timely. Repair quality is great. Few things are missing but I can understand small things happen.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Depends on where they live.

Repair Quality

Car looks and runs very well

Customer Service

Always kept me informed and notified of when the repairs were finished so that I could turn in my rental on time.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Harmony was wonderful. She kept communication with me so I knew what was going on and made the whole process easy to understand and extremely quick. The girls in the office were also very sweet and made the whole process go seamlessly

My Experience

Harmony M was great to deal with and because of her and the work on my vehicle I would recommend your shop to friends and family. Great work and great customer services.

Likely to Recommend

Would recommend to all my friends, neighbors and family to use Gerbers service.

Repair Quality

Very satisfied

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was a little disappointed that my tailgate sensor didn’t work and I need to bring it back for a day.

Likely to Recommend

This would become a 10 if my problem gets resolved.

Repair Quality

The repair itself was good.

Customer Service

After the repair, I had to take my vehicle back so that that technicians could re-connect my hands- free tailgate sensor. I dropped it off at 8:30am as scheduled. It was supposed to take a few hours. I received a call at 4:45 pm that they had to keep my vehicle overnight so the technician could continue in the morning. My vehicle was ready at noon the following day, however, the problem was not remedied. I am now waiting for the estimator to call me back with next steps to get the vehicle back in the condition it was in when I first dropped it off.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Great job

Repair Quality

Customer Service

Great and awesome place. Awesome customer service from Ashley also!!!!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I chose this location based on being authorized body shop for Nissan and proximity to my job. I would recommend them.

Repair Quality

Customer Service

Very friendly office staff / adjusters

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Overall it looks good with exception of the front bumper cover.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Extremely punctual on the status of my repairs

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 8,967

Nearby Gerber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Clinton Township  |  48038