Gerber Collision & Glass - Clawson

4.9 (4,057reviews)
98%
165 W 14 Mile Rd,  Clawson,  MI  48017

In operation 85 years.

Gerber Collision & Glass - Clawson offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (4,057)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with repairs frequently described as outstanding, impeccable, and restoring vehicles to like-new condition. The staff received high marks for being friendly, professional, and genuinely caring. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Many were pleasantly surprised when their vehicles were completed ahead of schedule. A few customers noted delays due to parts availability or other factors, and one raised a serious concern about unauthorized vehicle use. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"I was blown away by the level of detail and immaculate restoration of my car. It hasn't looked that good since I drove ..." Read more
"... choices for front office people. Very accommodating. The van looked better than before the accident. Would definitely recommend the clawson office and ..." Read more
"Impeccable customer service. Consistent, open communication every step of the way. They were friendly, courteous, ..." Read more
"They did an amazing job. The color match was beyond perfect. Front desk were extremely helpful, well informed, ..." Read more
"... always bring them to Gerber Collision because of the craftsmanship the team provides." Read more
"We picked up my vehicle two days early, which was helpful and saved us a couple of days of car rental cost."
"my car was ready before the estimated time that the repair shop originally gave actually several weeks earlier"
"Daily text updates - very above and beyond"
"My vehicle was completed a week earlier than expected."
"1 day early. But overall, it took long."
"The communication about the repair progress was really appreciated. So nice to get the updates without having to check ..." Read more
"... professional, courteous, and did a excellent job scheduling, keeping me informed and completing my job perfectly." Read more
"Very communicative and friendly throughout the process! Car was finished ahead of schedule and looks great"
"... to finish, the staff at Gerber was fantastic! They kept me informed , contacting me twice weekly to give me an update. My car was finished in a shorter time than I expected, ..." Read more
"Staff was friendly and professional. Appreciated the update texts during repairs."

Likely to Recommend

Good service, quality work, excellent communication.

Repair Quality

Looks good. Hood line is a little off but not enough to warrant the time to come back.

Customer Service

My Experience

Excellent service and timely

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Repair Quality

Customer Service

My Experience

I was constantly kept informed of the status of my car repair. When I picked my car up, I was stunned at how well the paint blended with th rest of my car. And what a wonderful surprise to find it washed and cleaned on the inside. Thank you to everyone involved.

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Repair Quality

Customer Service

My Experience

The staff was very professional and explained everything to me and keep me updated on the repair progress. Very satisfied.

My Experience

Very satisfied with the consistent communication and the fact that my car was completed ahead of schedule

Likely to Recommend

Takes too long to check in and check out, but I haven’t been to a collision shop in many many years so maybe that’s customary

Repair Quality

Customer Service

Just too much paperwork but I realize that’s necessary. Maybe it could be done online?

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Repair Quality

Customer Service

Returned Clean

My Experience

Great work, great customer service, great communication

My Experience

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Customer Service

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Returned Clean

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My Experience

Communication was excellent!

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Repair Quality

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Repair Quality

nice people

Customer Service

so far, no complaints

Returned Clean

My Experience

Gerber is top notch! Best team around

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Repair Quality

Customer Service

Returned Clean

My Experience

I liked the message updates, but they were inaccurate. The day my car was to be done it wasn’t ready and I did not receive any updates. I had to call. The work done on the car was excellent!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great people and great work

Likely to Recommend

Repair Quality

Great job as usual

Customer Service

Everybody’s very concerned about my vehicle

Returned Clean

Likely to Recommend

Great experience

Repair Quality

Very curious and always answered my questions and calls

Customer Service

Very nice to talk to

Returned Clean

My Experience