Gerber Collision & Glass - Clawson

4.9 (4,056reviews)
97%
165 W 14 Mile Rd,  Clawson,  MI  48017

In operation 85 years.

Gerber Collision & Glass - Clawson offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (4,056)

Customers say
Overall Customer Satisfaction
Customers consistently praise Gerber Collision for exceptional service quality, with many highlighting the thorough workmanship that makes vehicles look brand new. Communication stands out as a major strength, with customers appreciating regular updates via text and phone calls throughout the repair process. The staff receives outstanding reviews for being friendly, professional, and going above and beyond to help customers navigate insurance claims and rental arrangements. Timeliness is another key positive, with many repairs completed ahead of schedule. Customers frequently mention feeling like family and experiencing stress-free processes during difficult situations. The shop's attention to detail, including vehicle cleaning and addressing additional minor issues, consistently exceeds expectations.
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"I was blown away by the level of detail and immaculate restoration of my car. It hasn't looked that good since I drove it off ..." Read more
"... making my Enterprise rental a streamlined process. The work done on my car was impeccable and they went the extra mile for me. I have nothing but gratitude toward them and couldnt ..." Read more
"The workmanship is incredible and u can't tell what/where was the sheet metal damage. The communication/updates came in as explained they ..." Read more
"My truck looks like nothing was ever wrong she is beautiful! The work Gerber does is amazing!"
"1 week early- amazing!"
"We picked up my vehicle two days early, which was helpful and saved us a couple of days of car rental cost."
"My vehicle was ready about 10 days before the original estimate"
"Early - 10 days early"
"It was ready & days earlier than expected- a pleasant & welcome surprise."
"We were well informed along the repair process pathway on where the team was in fixing what was damaged ..." Read more
"I received frequent updates during the whole process."
"Daily text updates - very above and beyond"
"They sent multiple updates a week, which I appreciate. Excellent customer service."
"The communication was great! Kept me informed every step of the way!"

My Experience

Excellent service and timely

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Customer Service

My Experience

I was constantly kept informed of the status of my car repair. When I picked my car up, I was stunned at how well the paint blended with th rest of my car. And what a wonderful surprise to find it washed and cleaned on the inside. Thank you to everyone involved.

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My Experience

The staff was very professional and explained everything to me and keep me updated on the repair progress. Very satisfied.

My Experience

Very satisfied with the consistent communication and the fact that my car was completed ahead of schedule

Likely to Recommend

Takes too long to check in and check out, but I haven’t been to a collision shop in many many years so maybe that’s customary

Repair Quality

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Just too much paperwork but I realize that’s necessary. Maybe it could be done online?

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Returned Clean

My Experience

Great work, great customer service, great communication

My Experience

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Returned Clean

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My Experience

Communication was excellent!

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nice people

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so far, no complaints

Returned Clean

My Experience

Gerber is top notch! Best team around

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Returned Clean

My Experience

I liked the message updates, but they were inaccurate. The day my car was to be done it wasn’t ready and I did not receive any updates. I had to call. The work done on the car was excellent!

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My Experience

Great people and great work

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Great job as usual

Customer Service

Everybody’s very concerned about my vehicle

Returned Clean

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Great experience

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Very curious and always answered my questions and calls

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Very nice to talk to

Returned Clean

My Experience

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