Gerber Collision & Glass - Clawson
In operation 84 years.
Gerber Collision & Glass - Clawson offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The team at Gerber in Clawson, MI were incredible! Very responsive, friendly and helpful through the whole process
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Took more time than I thought would be necessary
Customer Service - 5.0/5.0 -
People were very nice especially Natalie
Likely to Recommend - 5.0/5.0 -
The staff was extremely efficient and friendly. The pricing was among the best quotes I received, and the end amount was identical.
Repair Quality - 5.0/5.0 -
As far as I can tell, the mirror repair was done well. It appears to function as new
Customer Service - 5.0/5.0 -
Very friendly and accommodating staff!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was very friendly and professional. I really appreciated the constant updates and communication. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was professional and friendly and I really appreciate the constant updates and communication!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept me informed of all progress at all times.
My Experience - 5.0/5.0 -
Fantastic experience, thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All around fantastic experience!
Customer Service - 5.0/5.0 -
Super friendly and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Natalie was so communicative!! And the person who repaired our vehicle (I forget his name) did a great job. Very happy with our services!
Customer Service - 5.0/5.0 -
Natalie was GREAT!!! She made me feel confident and comfortable that the job would be done quickly and well, which it was.
Returned Clean
My Experience - 5.0/5.0 -
Extremely efficient. Amazing customer service! Natalie is the best! Great communication! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and efficient with great communication. Natalie makes the experience even better.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was friendly, cheerful and helpful, the work was great and done ahead of schedule. I would use them again. Strongly recommend!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will refer to anyone & everyone i can.
Repair Quality - 5.0/5.0 -
They were able to get the tree sap off the body of my vehicle during the detailing process - Matt mentioned beforehand that they couldn’t always accomplish it depending on the sap, but they did!
Customer Service - 5.0/5.0 -
Matt & Natalie were amazing to work with with - communicated ever step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Unparalleled customer service and support. Continuous updates, clear communication, easily reachable, highly professional. Your team made a stressful situation so much easier to navigate. Thank you for taking a huge weight off my shoulders!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Impeccable customer service. Consistent, open communication every step of the way. They were friendly, courteous, professional, and wonderful to work with!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
This shop has violated my trust for being not truthful about using my vehicle even though so many things have been changed on my vehicle after it was dropped off.
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
Manager mentioned to me on 11/3/25 (day of drop off) vehicle showed 60 miles to empty fuel on dashboard and he said it should be fine since it's a hybrid vehicle and enough fuel for test drive after alignment. It was 8 miles to empty fuel on 11/13/25 pick up indicating it was driven at least 52 miles. My vehicle's satellite app showed vehicle was driven 16 miles on 11/5/25, 2 miles on 11/5/25, 1 mile on 11/10/25, 6 miles on 11/12/25 and 10 miles on 11/13/25. Vehicle's lane assistance program was activated (I never use or activate this feature), my dash cam power cord was unplugged so it would not record where it was driven , my radio was tuned to a station I never listen to, my car temp setting was turned up to 79F (max I set was 74F), my tissue box was moved from center to far right on dashboard and my front passenger seat was moved all the way forward. There were so many indications that my vehicle was used for personal joyride other than just staying in the shop for necessary repair work. Manager denied unauthorized use of my vehicle and changed the check in mileage to reflect only 18 miles was driven during the repair. Manager has not been honest and truthful about using my vehicle. So many features in the vehicles have been changed (not the same conditions when I dropped off the vehicle and features I never used on my vehicle). He just trying to cover his lies with more lies.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was wonderful. Kept me informed about my vehicle. Quick service ❤️
My Experience - 5.0/5.0 -
Amazing service from the moment we called to set up the appointment until the time we picked it up. Great communication from Natalie all throughout the process with updates on the progress of the repair. Technician was very polite and thorough with the estimate. The repair looks amazing! Overall, a great experience!