Gerber Collision & Glass - Southfield
23859 Telegraph Rd,
Southfield,
MI
48033
USA
Gerber Collision & Glass - Southfield offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Customers say
Overall Customer Satisfaction
Customers generally express high satisfaction with Gerber Collision's service. Many praise the excellent customer service, quality of repairs, and timely completion of work. The staff is frequently described as friendly, professional, and helpful. Customers appreciate the regular updates on repair progress. Some highlights include the cleanliness of vehicles upon return and the ability to complete repairs ahead of schedule. While most feedback is positive, a few customers mentioned issues with communication, delays in parts arrival, or minor oversights in repairs that required follow-up visits.
Select to learn more
Service Quality
"I truly appreciate the level of professionalism and the quick turnaround of the work done on my car! ..."
Read more
"The service was excellent both at the desk and over the phone."
"Great service. Easy drop off and pick up.Staff was friendly and helpful."
"They were thoughtful and I appreciate their honesty! They answered the questions I presented with sincerity."
"From estimate to completion was easy and completed as promised. Quality of work was very good. Communication ..."
Read more
"I received several calls which kept me apprised on how things were progressing, which I greatly appreciated."
"The team was great, they communicated updates regularly, I felt very clear on the steps in the process, and ..."
Read more
"I was sent a series of text message with progress updates."
"I loved the graph that kept me updated on the status of my car"
"I was updated via text."
Holly
(Mazda owner)
reviewed 11/24/25
My Experience - 5.0/5.0 -
excellent customer service and communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Joseph
(Buick owner)
reviewed 11/24/25
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Bobby
(Chevrolet owner)
reviewed 11/20/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Isabella
(Buick owner)
reviewed 11/19/25
My Experience - 5.0/5.0
Sandra
(Toyota owner)
reviewed 11/16/25
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ronald
(Mercedes-Benz owner)
reviewed 11/15/25
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Brought my 2009 mercedes SL 550 for stone chip repair very unhappy with the service still can see stone chips I do not recommend gerber for stone chip repair
Customer Service - 0.5/5.0
Returned Clean
Lerushlon Spuling &
(Chevrolet owner)
reviewed 11/15/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Marvin
(Chevrolet owner)
reviewed 11/13/25
Likely to Recommend - 5.0/5.0 -
Most definitely
Repair Quality - 5.0/5.0 -
I was surprised how quickly they finished
Customer Service - 5.0/5.0
Andrea
(Hyundai owner)
reviewed 11/10/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Tamara
(Chevrolet owner)
reviewed 11/8/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Connie
(Mini owner)
reviewed 11/6/25
My Experience - 5.0/5.0 -
Great job!
Pamela
(Volkswagen owner)
reviewed 11/6/25
My Experience - 5.0/5.0 -
They did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gloria
(Jeep owner)
reviewed 11/6/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Willie
(Cadillac owner)
reviewed 11/3/25
My Experience - 5.0/5.0 -
Repairs were completed ahead of schedule of the estimated repair time. Staff was knowledgeable about my vehicle and needed repairs.
Likely to Recommend - 5.0/5.0 -
Would recommend.
Repair Quality - 5.0/5.0 -
Repairs were completed in a timely and professional manner.
Customer Service - 5.0/5.0 -
Staff was professional and courteous.
Returned Clean
Martese
(RAM owner)
reviewed 11/3/25
Likely to Recommend - 5.0/5.0 -
Thanks
Repair Quality - 5.0/5.0 -
Thanks
Customer Service - 5.0/5.0 -
Thank you
Alonzo
(Jeep owner)
reviewed 11/3/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
James
(Chevrolet owner)
reviewed 10/30/25
My Experience - 5.0/5.0 -
I would rate my satisfaction at 100%.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michelle
(Honda owner)
reviewed 10/30/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Aiyana
(Mercedes-Benz owner)
reviewed 10/29/25
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Terrence
(Ford owner)
reviewed 10/29/25
Likely to Recommend - 5.0/5.0 -
Great service and a beautiful job is hard to beat.
Repair Quality - 5.0/5.0 -
The replaced bumper looks as good as new and the paint is flawless and a perfect color match.
Customer Service - 5.0/5.0 -
The service was excellent both at the desk and over the phone.