Gerber Collision & Glass - Dearborn

4.9 (1,698reviews)
98%
25353 Trowbridge St,  Dearborn,  MI  48124

Gerber Collision & Glass - Dearborn offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia
Nissan

Reviews (1,698)

Customers say
Overall Customer Satisfaction
Customers are highly satisfied with Gerber Collision's service. They praise the excellent customer service, frequent communication, and quality of repairs. Many customers appreciate the timely updates on their vehicle's progress and the friendly, professional staff. The shop often completes repairs ahead of schedule, which is a significant positive for customers. The quality of work is consistently praised, with many noting their vehicles look like new after repairs. Customers also appreciate the cleanliness of their vehicles upon return, often mentioning that interiors were cleaned as well. While most feedback is overwhelmingly positive, there are a few isolated instances where customers reported issues with paint quality or loose parts, which were promptly addressed by the staff.
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"Awesome customer service, always gave updates in a timely manner."
"Qiute pleased with the servuce of the personnel."
"Customer Care service excellent."
"Customer service was good no waiting the process was explained to me from start to finish"
"I got it at least 11-14 days early. I was floored."
"They were so quick!!!"
"Everyone is so nice and helpful. Truck ready 1 whole day early"
"It was ready before the estimated date"
"Repair was completed one day ahead of schedule. Perfect, due to an incoming snowstorm on the following ..." Read more
"... such wonderful care from a collision place before. They called me everyday to update me and let me know how my car was coming along. It was ..." Read more
"Communication regarding my car was almost daily with a personal call every couple of days. Car was ..." Read more
"I was kept informed via texts and emails"
"Liked how I was continuously updated on the progression status of my vehicle and also ..." Read more
"I really appreciated the constant updates on the status of my car along with being able to ..." Read more

My Experience

You guys did a great job I can’t tell we’re the damage was

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Returned Clean

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My Experience

I am very happy about the service I received from Gerber. I would recommend the to others.

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For sure!!!

Repair Quality

The work done on my vehicle was great.

Customer Service

Everyone was super nice and helpful.

Returned Clean

My Experience

Gerber collision did a great Job on our car! And kept us informed of the progress of the repairs. Thank you and the Technicians That work there..Happy Holidays! The Grygiel's

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Repair Quality

They did an amazing job!!

Customer Service

Returned Clean

My Experience

The car looks as good as new. Thanks for getting it done quickly

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Hopefully I don't need to refer any friends for a car crash. But if I did, Gerber would be the number 1 choice I would recommend

Repair Quality

The car looks as good as new

Customer Service

Both of the ladies that helped me were great.

Returned Clean

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My Experience

Great communication and services

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Returned Clean

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The staff was incredible!!! Very helpful I never had to wonder about what was going on. Repair work was done properly.

Customer Service

staff was amazing

Returned Clean

My Experience

Very professional and friendly

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My Experience

Appreciate everything. Thank you

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Repair Quality

Great job. Thank you to everyone who helped me out. Couldn’t have asked for nicer people, or better service.

Customer Service

Great. Fantastic service, kept me informed every step of the way.

Returned Clean

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My Experience

Done fast

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Fast service

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Returned Clean

My Experience

Was fast with repair

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Returned Clean

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