Avis Ford Body Shop
21377 Telegraph Road,
Southfield,
MI
48034
USA
Avis Ford is a full service collision and mechanical repair facility servicing all makes and models. We are certified in aluminum repair.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for excellent workmanship and professional service. Many highlight the outstanding customer service, with staff described as friendly, helpful, and professional. The quality of repairs receives high marks, with vehicles often looking better than before the accident. Customers appreciate the thorough cleaning and detailing service provided. Timeliness is generally strong, with many repairs completed ahead of schedule. Communication stands out as a key strength, with staff keeping customers well-informed throughout the repair process. Several customers mention they would recommend the shop to family and friends, indicating strong overall satisfaction.
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Service Quality
"Repairs were OUTSTANDING!!! My vehicle looks better now than it did before I brought it to the repair ..."
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"... and out. Car was pulled up conveniently at pickup. Best services I ever got from a repair shop"
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"Excellent quality of repair and the time to repair was bar none!!!!"
"Outstanding customer service and execution of claim."
"They did an excellent job."
"My vehicle was definitely ready when promised. They totally caught me by surprise. When they called ..."
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"... easy to work with. Car was fixed in a timely manner. I got the car back days before The anticipated date. When I picked car up it was clean I side and out. ..."
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"They told me it would be done in a week, and it was!"
"It was ready sooner than I expected thank them very much"
"Surprisingly very quick."
"The Customer Service I received was SUPERB!!! The staff is AWESOME!!!"
"They communicate very well."
"I was well informed throughout the process"
"The service is as very good. They stayed in touch with my insurance company and answer my questions."
"They kept us in th loop, which was great."
Erica
(Ford owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with my car my car looks very good. Vic was awesome.
Customer Service - 5.0/5.0
Returned Clean
Shytia
(Jeep owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service is satisfactory
Customer Service - 5.0/5.0
Returned Clean
Terra
(Ford owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Communication & Returned In A Timely Fashion
Customer Service - 5.0/5.0
Returned Clean
Gloria
(Ford owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0 -
The service was excellent. My vehicle was repaired and returned promptly as promised.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
David
(Ford owner)
reviewed 7/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally
Customer Service - 5.0/5.0
Thomas
(Ford owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
David
(Ford owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0 -
I always do.
Repair Quality - 5.0/5.0 -
Well done and in a timely manner
Customer Service - 5.0/5.0 -
Always friendly
Returned Clean
Oliver
(Chevrolet owner)
reviewed 6/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied would recommend even though I hope I don’t have to come back
Customer Service - 5.0/5.0
Returned Clean
Prentice
(Ford owner)
reviewed 6/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always a great experience during stressful times. Glad to be a long time customer
Customer Service - 5.0/5.0
Returned Clean
Maria
(Ford owner)
reviewed 6/15/26
Likely to Recommend - 5.0/5.0 -
It was a very good experience. I’ve already told others.
Repair Quality - 5.0/5.0 -
The staff at the body shop is great!
Customer Service - 5.0/5.0
Returned Clean
Kevin
(Ford owner)
reviewed 6/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Patricia
(Ford owner)
reviewed 6/12/26
Likely to Recommend - 5.0/5.0 -
I their customer service was great. Made me feel important.
Repair Quality - 5.0/5.0 -
Everyone was very nice and professional.
Customer Service - 5.0/5.0 -
The service is as very good. They stayed in touch with my insurance company and answer my questions.
Returned Clean
David
(Ford owner)
reviewed 6/10/26
Likely to Recommend - 5.0/5.0 -
Well done!
Repair Quality - 5.0/5.0 -
Outstanding customer service and execution of claim.
Customer Service - 5.0/5.0 -
Well done
Returned Clean
Kenneth
(Ford owner)
reviewed 6/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Anthony
(Ford owner)
reviewed 6/8/26
Likely to Recommend - 5.0/5.0 -
I would highly recommend Avis’s collision to my family and friends
Repair Quality - 5.0/5.0 -
My experience was excellent
Customer Service - 5.0/5.0 -
Victor was my service person and exceeded my expectations
Returned Clean
Elizabeth
(Lincoln owner)
reviewed 5/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Brian
(Ford owner)
reviewed 5/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Daniel
(Ford owner)
reviewed 5/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Damilola
(Ford owner)
reviewed 5/7/26
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Bruce
(Toyota owner)
reviewed 5/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were excellent service was excellent