Gerber Collision & Glass - Warren (Mi)
Gerber Collision & Glass - Warren offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repairs were finished ahead of time. I am so much appreciative to all involved. I was able to go on a trip, meeting up to carpool, instead of someone driving an hour and a half the wrong way to pick me up.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber collision, was on top of their business! The communication was well understood and daily updates, I was impressed with the way each staff member was kind and got the job done as the first initial date.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
⭐⭐⭐⭐⭐ I had an excellent experience with this collision shop! Jeff was outstanding from start to finish. He kept me informed throughout the entire repair process, answered all of my questions, and made everything stress-free. My car was completed exactly when promised, and the quality of the work was exceptional. This was truly the best experience I’ve ever had with a collision shop. I highly recommend them to anyone looking for outstanding customer service and top quality repairs. Thank you, Jeff, for making the entire process so easy.
Customer Service - 5.0/5.0 -
I had an excellent experience with this collision shop! Jeff was outstanding from start to finish. He kept me informed throughout the entire repair process, answered all of my questions, and made everything stress-free. My car was completed exactly when promised, and the quality of the work was exceptional. This was truly the best experience I’ve ever had with a collision shop. I highly recommend them to anyone looking for outstanding customer service and top-quality repairs. Thank you, Jeff, for making the entire process so easy!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super satisfied with tier work, fast and made the whole process super simple.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job all around.. Thank you,
Customer Service - 5.0/5.0 -
Well done.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Making a rubbing noise when opening and closing moon roof, giving it time to settle to see if it’ll go away. Will bring car back if needed. Picked up car 6/30, had appt 7/1 cancelled because sound didn’t seem as loud as it did at collision shop. The repair shop is not close to my home so preferred not to bring vehicle back unless sound doesn’t go away. Was disappointed at time of pick up a mechanic wasn’t available. If I would have known I would have waited until a mechanic was there in case something wasn’t right.
Customer Service - 4.5/5.0 -
Great communication kept me updated on repairs by phone and text messages. Appreciated the updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
They did a good job.
Repair Quality - 5.0/5.0 -
Gerber was very thorough and worked with me every ste of the way. The work on the vehicle looks excellent.
Customer Service - 5.0/5.0 -
Carol was awesome. Nice person!
Likely to Recommend - 5.0/5.0 -
I rarely recommend but would not hesitate to do so with Gerber
Repair Quality - 5.0/5.0 -
A 10 isn’t adequate. The experience could not have been better with Carol an excellent ambassador for professionalism and customer care.
Customer Service - 5.0/5.0 -
Carol is best known for class and a rare breed. The rest of the team was great too.
Likely to Recommend - 5.0/5.0 -
Yes I would recommend Gerber collision and glass
Repair Quality - 4.5/5.0 -
They did a great job took the car in had my window in the back replaced new windshield wiper Etc and it was done in less than an hour. They were friendly and when I went in for the initial consultation. They actually called around to find out find the parts that I needed while I was there and then we're able to write me up a complete estimate at that time. Considering I was paying for this not my insurance I thought they did a really nice job at trying to find the parts at cost-effective prices that would fit with what I could afford. As usual with everywhere I thought the labor cost were a bit high for a job that took actually less than an hour, but then every place is like that these days charging more I think for labor then sometimes what it's worth. I would however recommend Gerber collision and glass