Caliber - Roseville MI

4.9 (599reviews)

97%

(586) 777-4835

25825 Gratiot Ave, Roseville, MI 48066

97%

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25825 Gratiot Ave
Roseville, MI 48066

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About Caliber - Roseville MI

See Photos

25825 Gratiot Ave
Roseville, MI 48066

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (599)

Sort By:
Newest
Rating

495 Customers Rated

5 Stars

73.6% Complete

(441)
4 Stars

6.2% Complete

(37)
3 Stars

0.8% Complete

(5)
2 Stars

1% Complete

(6)
1 Star

0.3% Complete

(2)
< 1 Star

0.7% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before. The team received high marks for proactive communication, including regular text and call updates throughout the repair process. Timeliness was a strong highlight, as numerous customers noted their vehicles were completed ahead of the estimated date. Staff friendliness and professionalism were frequently commended, and several customers appreciated the added touch of receiving their vehicles cleaned inside and out. A few customers noted areas for improvement, including inconsistent completion timelines, delayed parts ordering, and gaps in proactive communication when issues arose, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... to finish, the entire experience was outstanding. Every single person I interacted with was energetic, polite, and genuinely eager to help in any way possible. ..." Read more

"Amazing customer service. The quality of work and the time it took to do the repair was perfection. The ..." Read more

"Professional, caring and flexible with a very high quality of work. I hope I dont need help with collision ..." Read more

"Caliber did an incredible job"

"The original completion date was 12172025 and my vehicle was ready for pick up on 12052025."

"The quote I was given said 8 days to repair and it took almost 3 weeks."

"Amazing customer service. The quality of work and the time it took to do the repair was perfection. The truck was returned cleaner in and out than tthe ..." Read more

"Quality work completed two weeks ahead of schedule 👍"

"There was a problem with coordinating. The completion time was changing from week to week."

"Poor communication and updates. Had to constantly follow up after being told Id be given updates."

"... even finished the project sooner than anticipated. All correspondence with these folks was nothing short of fantastic from intake to outtake. It was great." Read more

"NOT UPDATED AT ALL UNTIL I CALLED. EVEN WHEN EXPECTED DATE OF COMPLETION WAS DELAYED."

"Caliber Collision dors wonderful work. They keep you informed on what is going on. The employees are wonderful. The employees are very friendly ..." Read more

"... company say what they will do. And they did just that. Sent a text everyday as to what stage of repair my car was at." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... to finish, the entire experience was outstanding. Every single person I interacted with was energetic, polite, and genuinely eager to help in any way possible. ..." Read more

"Amazing customer service. The quality of work and the time it took to do the repair was perfection. The ..." Read more

"Professional, caring and flexible with a very high quality of work. I hope I dont need help with collision ..." Read more

"Caliber did an incredible job"

"The original completion date was 12172025 and my vehicle was ready for pick up on 12052025."

"The quote I was given said 8 days to repair and it took almost 3 weeks."

"Amazing customer service. The quality of work and the time it took to do the repair was perfection. The truck was returned cleaner in and out than tthe ..." Read more

"Quality work completed two weeks ahead of schedule 👍"

"There was a problem with coordinating. The completion time was changing from week to week."

"Poor communication and updates. Had to constantly follow up after being told Id be given updates."

"... even finished the project sooner than anticipated. All correspondence with these folks was nothing short of fantastic from intake to outtake. It was great." Read more

"NOT UPDATED AT ALL UNTIL I CALLED. EVEN WHEN EXPECTED DATE OF COMPLETION WAS DELAYED."

"Caliber Collision dors wonderful work. They keep you informed on what is going on. The employees are wonderful. The employees are very friendly ..." Read more

"... company say what they will do. And they did just that. Sent a text everyday as to what stage of repair my car was at." Read more

Cynthia (Hyundai owner) reviewed 9/24/26

Gabrielle (Hyundai owner) reviewed 9/24/26

We would definitely recommend caliber collision to anyone in need of repairs! Comprehensive and easy to work with, this was a great experience.

The repairs were thorough and professionally completed. The car looks as good as new.

Customer service was kind, personable, and professional throughout the experience.

Nichelle (Ford owner) reviewed 9/24/26

Wonderful experience. Great communication and love they detailed my car. That was a great surprise.

Bruce (Ford owner) reviewed 9/21/26

Pok (Jeep owner) reviewed 9/21/26

Our repair was flawless,

Steven (Ford owner) reviewed 9/17/26

I really love the job that you and your guys did for my truck. I enjoy the friendship of coming in very inviting in the work was excellent. It looked like an accident was never happened. They look the same as I get it off off the lot. I will recommend it this company to anyone that need bodywork done to their vehicle. Thank you for everything.

I am very satisfied with the work that was done and the people that works there

Monica (Jeep owner) reviewed 9/16/26

Repairs were quick other than a back ordered part, once after market part was found it was very quick

Sue was great

Nicole (Chrysler owner) reviewed 9/11/26

Steve (Subaru owner) reviewed 9/2/26

We had a shaky start but they performed an excellent repair

The work seems very good and the time frame was perfect

The car turned out very well

The manager was super professional the entire time

Tiffany (Kia owner) reviewed 8/27/26

I will definitely recommend Caliber Collision in Roseville to anyone. Staff is amazing and kept me informed through every step of my repair. Thank you guys and sorry for the late review.

Eric (Jeep owner) reviewed 8/27/26

Bruce (Chevrolet owner) reviewed 8/20/26

It was done in a timely manner.

Frederick (Ford owner) reviewed 8/17/26

Quality work completed two weeks ahead of schedule 👍

Great communication through the entire repair

Sonia (Chevrolet owner) reviewed 8/17/26

Danyel (Jeep owner) reviewed 8/17/26

It’s like new!

It was very good at being repaired!!

They kept me updated for each step of the repairs and were very prompt. Doesn’t even look like it was damaged!

Lashanta (Chevrolet owner) reviewed 8/17/26

William (Acura owner) reviewed 8/13/26

Professional, caring and flexible with a very high quality of work. I hope I don’t need help with collision repair again in the future, but if I did, they would get my business.

Deborah (Nissan owner) reviewed 8/3/26

Kept in touch along the way! We’re always very polite and friendly! When rental cars became an issue they stepped up! Thank you!

Charline (Chevrolet owner) reviewed 8/1/26

I was kept well informed the whole time during the process, Andre was amazing

Clifton (Chrysler owner) reviewed 7/31/26

Dre and Sue were amazing kept me updated and informed and delivered my vehicle before the estimated date.... Amazing team and company

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view more shops in: Roseville | 48066

The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Caliber - Roseville MI

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Roseville MI

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (599)

495 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?