Caliber - Clawson

4.9 (122reviews)
97%
850 N Rochester Rd,  Clawson,  MI  48017

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (122)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent and proactive updates throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new or as if no accident had ever occurred. Timeliness was a standout strength, as many vehicles were completed ahead of the estimated date. Customers also appreciated the complimentary interior and exterior detailing as a pleasant surprise. A few customers noted areas for improvement, including delays in updates over extended repair periods, completion dates being pushed back multiple times, and occasional oversights such as a door not being flush after repair and a spare tire not being properly replaced - all points raised directly by customers in their feedback.
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"... brand new—better than we could have imagined. Their attention to detail and quality of work are outstanding. Highly recommend Caliber Collision to anyone needing ..." Read more
"Great quality work. Attention to detail and great communication throughout the process."
"Amazing service from start to finish! I really appreciate that your team communicated all ..." Read more
"My vehicle looks like it never was in an accident. Awesome job!"
"... in Clawson, when Im in need of repairs. They are very professional, attentive, fast with their work and very reliable." Read more
"Best communication I've ever experienced with any professional services."
"Great communication throughout the entire process"
"... staff throughout the entire process. Very helpful and excellent communication with all my questions. Highly recommend to all family and friends." Read more
"The Customer Service was excellent. They called and kept me informed of each step of my repair."
"... a good job communicating initially, but then over a week went by without an update on my car." Read more

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David and all the staff at calliber were excellent and communicated everything well and took such great care of us. We will be using calliber collision clawson for future repairs!

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My Experience

David and Elijah did a great job with clear, accurate, and proactive communication throughout the repair process and coordinating complex steps with me and insurance and rental car agency so the experience was very smooth. And the work itself looks great. Highly recommend their services.

My Experience

In the end, they did a good job with it... But it took a whole month to get the job done and I had to repeatedly remind them of the other thing I needed the to look at and it was very expensive. Everyone was very nice and professional when I spoke to them, but the time it took and the amount of money was not okay.

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Only if they're willing to wait the longest possible time. Felt more expensive than it should have been too but I'm not in sync with market value and labor prices.

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Work was good but took a full month to get it done. Staff was very friendly whenever we spoke.

Customer Service

Did a good job communicating initially, but then over a week went by without an update on my car.

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My Experience

The communication was great and the attention to detail was even better. My car looked amazing inside and out.

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All work completed and very good communication.

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My Experience

Very great job

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Very great job

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Customer service is professional and fast.

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My Experience

Elijah 10/10

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Pretty satisfied with the repairs. Only complaint is that they had to remove the spare tire in order to repair something and they did not put it back in place and left it to float around the back of my suv.

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The individuals that I interacted with were professional and helpful.