Caliber - Clawson

4.9 (111reviews)
100%
850 N Rochester Rd,  Clawson,  MI  48017

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (111)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional communication throughout the repair process, with regular updates via text and calls keeping them informed at every step. The quality of repairs is outstanding, with vehicles looking like new and no signs of previous damage. Timeliness exceeds expectations, with many repairs completed earlier than estimated. The professional and friendly staff provide excellent customer service, going above and beyond by detailing vehicles inside and out as a pleasant surprise. The clean facility and welcoming atmosphere contribute to a positive experience that customers highly recommend to others.
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"My vehicle looks like it never was in an accident. Awesome job!"
"You cant even tell my vehicle was in an accident. They did a great job repairing and painting my vehicle. ..." Read more
"The car looks like nothing happened and the people where very friendly"
"The car looks brand new—better than we could have imagined. Their attention to detail and quality of ..." Read more
"They did an awesome job, my car looks different but in a good way! It looks kind of brand new! I ..." Read more
"Finished a week earlier than estimated! Great stuff!"
"Ready a week earlier than estimated time given."
"The original ECD was mid-March. My vehicle ended being ready about 3 weeks early which was a very nice surprise."
"My truck was ready early."
"Ready early"
"Best communication I've ever experienced with any professional services."
"Great communication throughout the entire process"
"The communication throughout the process was excellent, and they kept us updated every step of the way."
"Car rides so nice and the communication was great during the entire process. They even detailed and cleaned my car!"
"Very welcoming l. Kept me informed throughout the entire process."

My Experience

The communication was great and the attention to detail was even better. My car looked amazing inside and out.

My Experience

In the end, they did a good job with it... But it took a whole month to get the job done and I had to repeatedly remind them of the other thing I needed the to look at and it was very expensive. Everyone was very nice and professional when I spoke to them, but the time it took and the amount of money was not okay.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

All work completed and very good communication.

Customer Service

Returned Clean

My Experience

Very great job

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Repair Quality

Customer Service

Very great job

Returned Clean

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Repair Quality

Customer Service

Customer service is professional and fast.

Returned Clean

My Experience

Elijah 10/10

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Pretty satisfied with the repairs. Only complaint is that they had to remove the spare tire in order to repair something and they did not put it back in place and left it to float around the back of my suv.

Customer Service

The individuals that I interacted with were professional and helpful.

My Experience

The vehicle was expertly repaired. Elijah and David kept me abreast of status and even delivered service earlier than promised.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Car rides so nice and the communication was great during the entire process. They even detailed and cleaned my car!

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The work looks great and they cleaned everything very nice. I would recommend them to anyone in the future.

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Repair Quality

Very satisfied so far

Customer Service

Returned Clean

My Experience

They always do a great job!

Likely to Recommend

Repair Quality

Finished a week earlier than estimated! Great stuff!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean