CARSTAR of Sterling Heights

5.0 (536reviews)
100%
6309 15 Mile Rd,  Sterling Heights,  MI  48312
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Shop AssistantSparkles

In operation 14 years.

Welcome to Carstar of Sterling Heights where safety and quality repairs come first. Our technicians are I-car gold certified and go also go threw rigorous training threw out the years as vehicles develop with new and added technologies so you can be rest assured that your vehicle is going to be repaired to the manufacturer and highest quality standards. Carstar of Sterling Heights offers help with filing your claim threw your insurance company and also discounts for out of pocket pay. Our craftsmanship is backed by a lifetime warranty on the repairs for as log as you own the vehicle threw out our great country of the United States.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (536)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the staff are frequently highlighted as standout qualities. Timeliness is a recurring strength, with several customers noting their cars were ready on time or even earlier than expected. Communication throughout the repair process received strong commendation, particularly the proactive text updates and regular progress calls that kept customers informed every step of the way. A few customers noted minor areas for attention, such as tape residue left on a vehicle and paint drips on a rocker panel, as mentioned directly in their feedback. Overall, the shop earns high marks for customer-centric service, transparency, and repair excellence.
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"... everything flawlessly. They handled the repairs quickly, kept me updated throughout the process, and made sure the work was done correctly the first time. My truck ..." Read more
"Highly satisfied with their work I recommend trusting them to repair your vehicle I will be back for all future ..." Read more
"... make sure everything is completed the right way, and going way and beyond to make it right ! From the customer service team and store manager ..." Read more
"Excellent work, gentlemen! Top-notch!!"
"There were some drips of paint on my rocker panel and some over spray on the back window. I didnt return it though because ..." Read more
"Ready even earlier than expected"
"On time delivery saved me money with the car rental company. Very professional collision shop."
"Fair price. Dropped off on Monday and returned to me on Friday. Quick turnaround and everything looks great!"
"... friendly and helpful answered all my questions and gave me my car back before original return date" Read more
"They did a great job they kept you informed on the progress of your car."
"Great customer service kept me updated with text messages letting me know whats going on with the car"
"Texted me on all updates"
"Best customer service..Honest.. they kept me updated throughout the process"
"They answered all my questions and sent me texts of the status of my vehicle"
"... professionalism and quality of care put into my vehicle. In great communication with updates throughout the process." Read more

My Experience

Likely to Recommend

I tell all my family and friends to come to Carstar of Sterling Heights

Repair Quality

Very satisfied with the work will be back for all future repairs

Customer Service

Whenever I called they answered and gave me updates constantly 10/10 service

Returned Clean

My Experience

My 2026 GMC Sierra was repaired here and they did a great job! Laith (Mgr) was very attentive to my expectations, was super friendly and not to mention was a pleasant guy to deal with! His customer service and communication throughout the repair was outstanding! Laith, the owner and their professional painter advised my vehicle was in good hands from the start and went above and beyond with an overall positive outcome! Thank you CarStar of Sterling Heights! 🙏🏼🤝😊

Likely to Recommend

Repair Quality

My vehicle was repaired professionally

Customer Service

Great Customer Service

Returned Clean

Likely to Recommend

They did a great job they kept you informed on the progress of your car.

Repair Quality

They did a great job

Customer Service

They went above and beyond!

Likely to Recommend

this repair shop is very experience in so many type of cars to be taken care of, my brother always used them for his two old cars and very satisfied.

Repair Quality

great work, looks like just came out of the factory, driving it now is a pleasure, many thanks for your efforts, emmanuel kado

Customer Service

the staff were very pleasant and experience in explaining the repair in details, and were very prompt in delivery date.

My Experience

Clean and professional work

My Experience

Amazing job

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing service Did a flawless job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfying work will be back again for all future repairs office staff very friendly and helpful answered all my questions and gave me my car back before original return date

Likely to Recommend

I will tell all my friends and family about Carstar of Sterling heights

Repair Quality

Highly satisfied with their work I recommend trusting them to repair your vehicle I will be back for all future repairs

Customer Service

They were very professional and friendly with me when I called and whenever I stopped by

Returned Clean

Likely to Recommend

Will be recommending all my friends and family

Repair Quality

They did an amazing job car looks brand new

Customer Service

Great customer service kept me updated with text messages letting me know what’s going on with the car

Returned Clean

Likely to Recommend

Repair Quality

Fair price. Dropped off on Monday and returned to me on Friday. Quick turnaround and everything looks great!

Customer Service

Returned Clean

My Experience

AMAZING WORK!!!! I will absolutely be coming back to Carstar with all my collision issue's. .

Likely to Recommend

Repair Quality

My car was finished on time and looks great

Customer Service

Returned Clean

My Experience

‏very nice job thank you guys

Likely to Recommend

Repair Quality

You guys go out of way for your customers. Highly recommended to others.

Customer Service

Returned Clean

My Experience

Amazing job! It was done efficiently and my car looks brand new again

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service

Customer Service

Great service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean