Stonewall Collision Centers - Troy

5.0 (128reviews)
100%
550 W Maple Rd.,  Troy,  MI  48084

In operation 41 years.

Stonewall Collision is your trusted ICAR Gold collision repair shop in Troy, MI, offering expert collision repair services with trained and trusted technicians for insurance, self-pay, and fleet customers. Whether your car has minor dents or major accident damage, our certified technicians are here to restore it to pre-accident condition - or better. Our knowledgeable staff is here to keep you informed every step of the way. We work with all insurance providers and advocate on your behalf, making the process easy and stress-free.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (128)

Customers say
Overall Customer Satisfaction
Customers consistently praise Stonewall Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. Repair work is frequently described as exceeding expectations, with attention to detail highlighted across numerous reviews. Timeliness is a strong theme, with several customers noting vehicles were completed ahead of schedule. Cleanliness is a recurring bonus, as many customers received their cars cleaner than when dropped off. Communication and customer service are widely appreciated, with customers valuing being kept informed throughout the repair process. A few customers noted areas for improvement, including limited communication on timelines, minor issues with replaced parts not functioning correctly, and concerns about parts pricing transparency - all reflecting direct customer observations.
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"Turned out better than I expected. They showed me any potential issues with recommendations. My vehicle was much cleaner ..." Read more
"Great customer service and attention to detail. The body work turned out great and they even resolved a minor issue we had after ..." Read more
"... paint chip and dent on rear side on the vehicle. Amazing work done by team. There is no sign of incident. Highlights recommended this place. Staff are excellent ..." Read more
"phenomenal work work was completed ahead of schedule"
"These guys are the best in town. Quality work and excellent customer service! Highly recommend!"
"phenomenal work work was completed ahead of schedule"
"Actually it was ready 5 hours b4 the initial proposal"
"My vehicle was ready when promised"
"It was ready even earlier than expected"
"Timeline was never promised or discussed"
"Exceptional attention to service by letting you know the details of what is involved with the repair and keeping you ..." Read more
"They team was great with following up and communicating throughout the process, and were very flexible with my work schedule."
"Stonewall kept me well informed about the process."
"Not a lot of communication of timeline and procedures. But they told me when to pick it up."

My Experience

Austin does a great job in managing expectations and delivering on time! Happy to refer you to other potential customers!

Likely to Recommend

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My Experience

The team was professional and very knowledged . My finished car looked like the accident never happened. Great job!!!

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My Experience

Austin and his team were amazing. Kept me informed on progress the entire time.

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Repair Quality

Amazing Team & wonderful to work with.

Customer Service

Amazing Team & wonderful to work with.

Returned Clean

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Repair Quality

I have been brining my cars to this location for over a decade and was always been taken care of. This time I would like to say thank you to Austin and Chad for working with me and making this yet another great experience.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work, reasonably priced, done when promised. Thank you

Customer Service

Returned Clean

My Experience

Great job on all the repairs! Bonus was having the technician, Chad come out before I left and explained to me the areas that needed attention and what he did to extend the life of the repairs. That was above and beyond my expectations. Great job guys!

My Experience

Austin takes pride in customer satisfaction. Not only was the job done well, but the car was clean as well. It looked great!😊

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Repair Quality

I got service provided nicely but surprisingly cost of the part was below $40 and total bill amount around $350. This has spoiled my satisfaction

Customer Service

Returned Clean

My Experience

Friendly service

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Repair Quality

phenomenal work work was completed ahead of schedule

Customer Service

Returned Clean

My Experience

Thank you.

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Returned Clean

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Returned Clean

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As I mentioned in my earlier comments. Other shops, including dealerships did not want to take the repair on due to the difficult nature. Exceeded my expectations

Repair Quality

The quality and attention to detail on my repair far exceeded my expectations. My car is a 2010 Mustang GT color Sunset gold. It developed rust around the gas tank. And it seemed to keep growing. I had it repaired seven or eight years ago, but the rust came back immediately. I keep the car very clean in a good shape and decided to move forward with another repair to maintain a good looking car. I visited Ford dealerships and other larger collision shops and no one would touch it. They said Russ starts from the inside out and they could not guarantee work. When I called Stonewall, I spoke to Austin first. He said bring the car in this afternoon. We’ll take a quick look. That is when I met Chad. They were very busy just before the memorial Day holiday. But he spent a good amount of time with me going over different options, taking out the trunk liner, looking at the best way to approach the repair. It seemed like a difficult task as he would have to cut body panel and insert a new gas insert. I decided to leave the car with them. The repair was done with in one week. Matching up some lines in the body panel would’ve seemed extremely tough, but he did it and it looks outstanding. I’ve already had many many compliments and how outstanding it turned out from friends and family. Highest recommendation to the crew at Stonewall. If I ever need anything, I’m going back to them.

Customer Service

Chad Austin and the team are very helpful very patient and very friendly.

Returned Clean

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Customer Service

Returned Clean

My Experience

This is the second time a brought my car to them, Brandon and Austin are great, they went above and beyond, a great job as always, highly recommend.

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Returned Clean

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Returned Clean

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Customer Service

I worked with Austin and he was great. I hope he isn’t undervalued…

Returned Clean

My Experience

You guys are speedy, efficient and went the extra mile. How nice it was to also pick up a clean car!!! Thank you so much for your hard work and efficiency!!!