Craft Automotive Collision Center

5.0 (185reviews)

100%

(760) 839-3909

2128 W Mission Rd, Escondido, CA 92029

100%

2128 W Mission Rd
Escondido, CA 92029

Get Directions Website Email

About Craft Automotive Collision Center

2128 W Mission Rd
Escondido, CA 92029

Get Directions Website Email

In operation 4 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (185)

Sort By:
Newest
Rating

126 Customers Rated

5 Stars

64.9% Complete

(120)
4 Stars

2.7% Complete

(5)
3 Stars

0.5% Complete

(1)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive and clear communication, including regular text and phone updates throughout the repair process. Timeliness is a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Staff are frequently described as friendly, professional, and genuinely caring. Customers also appreciated added touches like thorough interior and exterior cleaning. A few customers noted minor concerns, such as occasional delays beyond the original estimate and isolated follow-up issues post-repair, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"The Craft Auto team was nothing but exceptional service in both personal care and automotive care. I got my truck back in a timely manner looking good ..." Read more

"Kraft automotive service was very good and their workmanship is far above other shops. I would recommend them to anyone needing auto bodywork."

"The best auto body repair shop around. They do perfect work, and have great communication. I won't go anywhere else! Highly recommend!"

"... the process. The car came back looking amazing, and the repair quality exceeded my expectations." Read more

"Craft automotive was very open and honest with the repair estimate. The spare parts were priced at the exact same amount ..." Read more

"Vehicle was done a day earlier than quoted! Exceptional service."

"... service in both personal care and automotive care. I got my truck back in a timely manner looking good as new as well constantly keeping me up to date on what ..." Read more

"Vehicle was actually ready earlier than expected"

"It needed an extra week than the month long estimate, but im understanding workloads are hard to predict."

"... me informed about the progress on my car and also completed the job well in advance of the original time estimate. I would definitely recommend them." Read more

"Customer service was outstanding, their communication was better than any other shop Ive dealt with"

"Great communication, text messages with updates were above and beyond."

"... back in a timely manner looking good as new as well constantly keeping me up to date on what was going, helping with whatever insurance questions I had ..." Read more

"Customer Service was exceptional Excellent communication Helpful updates Knowledgeable and professional"

"The best auto body repair shop around. They do perfect work, and have great communication. I won't go anywhere else! Highly recommend!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The Craft Auto team was nothing but exceptional service in both personal care and automotive care. I got my truck back in a timely manner looking good ..." Read more

"Kraft automotive service was very good and their workmanship is far above other shops. I would recommend them to anyone needing auto bodywork."

"The best auto body repair shop around. They do perfect work, and have great communication. I won't go anywhere else! Highly recommend!"

"... the process. The car came back looking amazing, and the repair quality exceeded my expectations." Read more

"Craft automotive was very open and honest with the repair estimate. The spare parts were priced at the exact same amount ..." Read more

"Vehicle was done a day earlier than quoted! Exceptional service."

"... service in both personal care and automotive care. I got my truck back in a timely manner looking good as new as well constantly keeping me up to date on what ..." Read more

"Vehicle was actually ready earlier than expected"

"It needed an extra week than the month long estimate, but im understanding workloads are hard to predict."

"... me informed about the progress on my car and also completed the job well in advance of the original time estimate. I would definitely recommend them." Read more

"Customer service was outstanding, their communication was better than any other shop Ive dealt with"

"Great communication, text messages with updates were above and beyond."

"... back in a timely manner looking good as new as well constantly keeping me up to date on what was going, helping with whatever insurance questions I had ..." Read more

"Customer Service was exceptional Excellent communication Helpful updates Knowledgeable and professional"

"The best auto body repair shop around. They do perfect work, and have great communication. I won't go anywhere else! Highly recommend!"

Alex (Audi owner) reviewed 9/14/26

I forgot who was taking care of me, but he was awesome and so was my experience as a whole.

Amy (Ford owner) reviewed 9/14/26

Matt (Ford owner) reviewed 9/14/26

Very communicative and made the process very quick and easy

Great customer service

Joel (Chevrolet owner) reviewed 9/11/26

I am highly appreciative of Craft Automotive Coll team. My car looks good as new! I would recommend anyone to Craft Automotive Coll!

Leeann (Kia owner) reviewed 9/10/26

Beyond satisfied with quality of repair and customer service

Harry (Lexus owner) reviewed 9/2/26

Excellent job, well done. Car looks like it’s brand new from the factory. Awesome!!

Highly recommend

Craft Automotive took very special care of of my car and it looks brand new

I was kept up to date with all issues

Jr. (Toyota owner) reviewed 8/27/26

Eileen (Ford owner) reviewed 8/24/26

I feel they will give an honest recommendation and trustworthy repair.

Excellent. Shon gave me a fair price and Rick did a great job with my dings. Most importantly, both had great attitudes! Thank you.

Stephanie (Lexus owner) reviewed 8/24/26

I really appreciated shon taking care of my Lexus I felt it was in good hands and I was absolutely satisfied and happy to get my car back fast and on time, I would recommend to family and friends .

I would recommend 100% to family and friends

I really enjoyed getting helped by automotive , I felt my car was returned on time and really taken care of , I was also informed as days passed knowing the process .

Frank (BMW owner) reviewed 8/24/26

Thanks for taking us in with short notice.

Thank you for taking care of our auto repair in such short notice.

Kaitlyn (Subaru owner) reviewed 8/21/26

The repair looks amazing and the staff was very kind!

James (Toyota owner) reviewed 8/21/26

Thank you for making the whole experience, easy and transparent for me!

Erin (Audi owner) reviewed 8/19/26

Shon was great through the entire process. Friendly, efficient communicator, clear and helpful. I have nothing but positive things to say about the entirety of my experience and my car looks good as new. Thank you so much!

Christine (Ford owner) reviewed 8/14/26

Shon is great! Will come back here for any auto issues in the future

Antonio (Toyota owner) reviewed 8/13/26

This is most likely the only repair shop I would recommend

I had the best experience vehicle. Repairs were done, extremely well, and a timely manner.

Communication was great. Updates were frequent.

Tamara (Toyota owner) reviewed 8/10/26

Shon communicated easy to understand and direct. I felt confident to have his shop working on my rav4

Shelley (Toyota owner) reviewed 8/6/26

Always great service and repairs.

Cookie (Honda owner) reviewed 8/6/26

I was pleasantly surprised with the courtesy, knowledge, swiftness, professionalism, and the fact that I was able to get my car back 3 days earlier than I had been told!!! Communication was right on!!! Thanks to Shawn and his crew!!!!!

Jon (Tesla owner) reviewed 8/6/26

Shon and his team are the best! This repair was done on a used car I bought from a dealer. He didnt let me know they had done and Bondo job on the back hatch. A year later it was cracking. Shon and his team ground out the Bondo and pulled the dent properly and matched the paint perfectly and all under budget too! Shon and his team have worked on several vehicles for me and have been great everytime!

Doug (Hyundai owner) reviewed 8/3/26

Top of reviews

Auto Body of Escondido

5.0 828 reviews
1347 Simpson Way
Escondido, CA 92029
Auto Body of San Marcos

5.0 709 reviews
1011 Rancheros Drive
San Marcos, CA 92069
Caliber - Escondido

4.9 4,852 reviews
2040 West Mission Road
Escondido, CA 92029

view more shops in: Escondido | 92029

I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Craft Automotive Collision Center

About Craft Automotive Collision Center

Reviews (185)

126 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0