Craft Automotive Collision Center

5.0 (179reviews)
100%
2128 W Mission Rd,  Escondido,  CA  92029

In operation 4 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (179)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Shon stayed in touch with me regularly with updates, status with the insurance company, and with expectations and when the car would be ready. He did a great job with the car. It looks brand new and we’re thrilled with the outcome. He made a stressful situation very tolerable thank you

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Appreciate the communication I had with the team.

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Seems like a great job done to me.

Repair Quality

The car seems like its restored flawlessly. The interior and exterior are quite clean. I found some tape on the inside of my wheels and there is clicking sounds, like a rock is in my treads. But ill look into it.

Customer Service

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My Experience

Excellent repair done on schedule. Shon provided excellent updates and service

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Repair Quality

Very good repair and excellent customer service from Shon

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Repair Quality

Overall work was great! looks like it never happened. all quality parts and craftsmanship.

Customer Service

Shon was very attentive and helpful!

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My Experience

Very courteous, knowledgeable, fair and up-front pricing. Took care of all insurance papers, had car back in a timely manner. Awesome work, highly recommend. Keep me informed about progress daily.

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My Experience

Only comment I have it wasn’t taken care of was my front license plate was bent😪😪😪 sorry just kidding. License plate was meant in the front but it had nothing to do with you guys. Thanks for the great work.

Likely to Recommend

Repair Quality

Crab craft automotive has been a wonderful service. I completed my truck. I was really happy with the truck. I had a couple of problems and they was really nice about helping me out and finding out what the problems were. Thank you very much. I will recommend craft automotive for anybody that I know that has a body problem thank you.

Customer Service

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My Experience

Friendly people. Good job on my repair and was done actually a lot sooner than I expected.

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My Experience

Shon did a great job and I was very pleased. Additionally, he saved me much time and effort by taking care of all the insurance details and communication. I am very grateful and would highly recommend him.

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Repair Quality

Craft automotive was very open and honest with the repair estimate. The spare parts were priced at the exact same amount as another quote I received. The service was excellent.

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My Experience

Thank you to Sean and his team for a job well done! What we experienced: Excellent communication from pre-repair to car pickup. I was continuously informed about the status of repairs and completion - thank you! Excellent service: Sean is friendly and personable - he took the time to explain the repair process at car drop off and pick up, ensuring we were satisfied with the status of the vehicle and the services provided - thank you! I would definitely return to Craft Automotive for future repairs and will share my recommendation with others. Thanks!

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Repair Quality

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My Experience

The quality and service was first class.

Likely to Recommend

I would recommend all my friends and family needing auto bodywork to Kraft automotive

Repair Quality

Kraft automotive service was very good and their workmanship is far above other shops. I would recommend them to anyone needing auto bodywork.

Customer Service

Customer service was outstanding, their communication was better than any other shop I’ve dealt with

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