Craft Collision Center - Roanoke
In operation 38 years, 11 years at this location.
At Craft Collision Center, customer satisfaction and a quality finished product have been our highest priorities since 1989. By combining outstanding customer service with over 40 years of expertise in the automotive industry, our goal is simply to bring your vehicle to its pre-accident condition in a timely manner with as little disruption to you as possible. Whether you need a major collision repair or just a simple ding removed. We offer complete auto body repair for all makes and models of vehicles. State-of-the-art frame straightening equipment and computerized frame measuring system, which allows us to restore your car to its pre-accident specifications. Computerized paint mixing and matching so repair areas will look just like the undamaged parts of your car. Computerized paint booths, providing a controlled painting environment with baked-on paint finish.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They kept me updated as to the status on the repair of my vehile Dailey. All personnel , that I was in touch with where very friendly and knowledgable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The workmanship was outstanding .
Customer Service - 5.0/5.0 -
The customer service for Craft was outstanding .
My Experience - 5.0/5.0 -
Wow!!!! Was really dazzled by your prompt and courteous service. Would recommend you highly!!!!!! Sincerely, Paul R.
My Experience - 5.0/5.0 -
Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
as long as it lasts it looks great. I noticed my tailgate was dented but i guess the adjuster missed that and that wasn't yalls fault.
Customer Service - 5.0/5.0 -
as long as it lasts it looks great. I noticed my tailgate was dented but i guess the adjuster missed that and that wasn't yalls fault.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I contacted All State and gave them a good report on your service. Hamby Insurance on corner of Electric road and Main Street, Salem, Va. they told me that Craft collision was number 1 for their customers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ashley and the text for updates was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Paint color used was much lighter than original color. I am not a "picky perfect" person, but the color difference is very noticable. Other repairs were great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was done on time, and I have no problem with the quality of the work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Chad provided excellent customer service.
My Experience - 5.0/5.0 -
I was so happy that my repairs were done with high standards in such a timely fashion. The staff was friendly and helpful. I will be back to fix any other repairs! A++
My Experience - 5.0/5.0 -
Very nice, professional and courteous people
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
repair took longer then quoted
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job. Got done 3 days early. Very please with everything from front desk to repair shop. 5 stars!
My Experience - 5.0/5.0 -
The staff are extremely helpful and very nice- if ever my car is in an accident- I will be bringing it to Craft and I will be letting everyone know about Craft Collision- Thanks for a job well done!