Caliber - Roanoke - Northeast
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and great people
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciate you’ll for Everything! Nichole thank you for keeping me updated on my vehicle through the entire process
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the transparency and updates thru out the process
My Experience - 5.0/5.0 -
I would not hesitate to bring my vehicle back there or to recommend Caliber Collision to my friends or family.
My Experience - 5.0/5.0 -
Amazing communication from Nic, very efficient work. Very pleased with the experience with Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Damaged my car and wouldn’t take responsibility
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dylan is a fantastic employee! He made the whole process incredibly seamless and communicated with me every step of the way! Thanks Dylan!
My Experience - 5.0/5.0 -
The car looks good. It took longer than expected. But Nichole did a great job communicating with us.
Likely to Recommend - 3.0/5.0 -
Don’t tend to recommend people to anything.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the regular updates from Dylan!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Sorry, not up to my standards. I would rather wait up to a month for an opening at Hannabass & Rowe Collision Center.
Repair Quality - 2.0/5.0 -
Parts removed/replaced on vehicle do not seem to line back up correctly after repair.
Customer Service - 3.0/5.0 -
Repair was not completed to satisfaction the first time, after waiting another week for car to be repaired again there were issues with the vehicle safety systems. Caliber did offer a rental while my vehicle spent additional time at a dealership to be diagnosed but this was still an inconvenience that added more time to the repair process.
Returned Clean
My Experience - 5.0/5.0 -
Everyone at Caliber was amazing and professional. Thanks especially to Dylan & Kelly for taking great care of us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied! Excellent work!
Customer Service - 5.0/5.0 -
Customer service was amazing. Professional, thoughtful and helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was perfect.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience! I’ve always had a seamless time with this company!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nick was absolutely great at keeping me informed of the repair progress. So glad that I decided to replace the entire pinstripe. This made a tremendous difference in the overall appearance of the vehicle.
My Experience - 0.0/5.0 -
I am calling tomorrow, my fiance is a mechanic and the bumper clip on passenger side is broken and installed improperly. This will need to be replaced. Also I forgot a watermelon in the back of my car and the techs left it there to rot and it ruined my son’s golf club bag and my car smells horrible and I cannot get the smell out. Very disappointed and need the bumper redone.