Caliber - Roanoke - South
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Dylan did a great job of explaining things, and keeping me posted on what was going on. Overall I was satisfied.
My Experience - 5.0/5.0 -
They kept me informed during the entire process. I never had to call to ask any questions.
My Experience - 5.0/5.0 -
Derek Chapman was the best. He kept me informed every step of the way I would definitely recommend this company I couldn’t be happier
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was done well and efficiently. The technician, Dylan, was honest ans communicative. I greatly appreciated his kindness and understanding.
My Experience - 5.0/5.0 -
Very professional kept me updated on repairs and parts I would highly recommend to anyone in the Roanoke area. Very satisfied with the work and the crew..
Likely to Recommend - 5.0/5.0 -
I would highly recommend them to anyone asking
Repair Quality - 5.0/5.0 -
Great communication and great work on the car, highly recommend.
Customer Service - 5.0/5.0 -
Kept me updated throughout the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Looks better than when I bought the car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The communication was clear and consistent. My car looks good as new.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so friendly and kept me informed of the progress. And Eric did a fabulous job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was awesome!
Customer Service - 5.0/5.0 -
Same thing. Everyone there was awesome 👌
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me well informed on the process that it was going through on a regular basis daily basis sometimes. I appreciate the time in the effort that they put into doing the job well. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They gave me well informed of the process that it was going through. They did an excellent job with the painting and everything. I am totally satisfied thank you so much.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The car was deemed a total loss but the customer service was great.
Customer Service - 5.0/5.0 -
You kept me in the loop and answered all my questions.
Returned Clean
My Experience - 5.0/5.0 -
Very pleasant staff. Took the time to explain the repairs and review the results/work. Very kind people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Other than having to wait longer than projected for the repairs to be completed, Caliber did a good job.
Likely to Recommend - 4.5/5.0 -
Very good receptionist, knowledgeable service techs, timely updates, and overall, a quality good collision repair garage.
Repair Quality - 5.0/5.0 -
Looks very good.
Customer Service - 4.5/5.0 -
I was satisfied with everything but the delays of the scheduled date, but it happened due to delays in ordering parts.
My Experience - 5.0/5.0 -
Kept me informed, beautiful repair job, made it super easy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional, courteous, and most importantly, the Caliber Collision team communicated throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The best experience!