Hannabass & Rowe Inc.

4.9 (793reviews)
100%
7741 Meyers Dr,  Roanoke,  VA  24019

In operation 31 years, 17 years at this location.

Hannabass and Rowe has been serving the Roanoke Valley since 1982. Our shop has kept up with the ever changing car models and procedures needed to repair your vehicle to pre loss condition with all the technology changes we utilize Programs like I-Car to keep our techs trained on the procedures required in todays collision industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon Closed
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (793)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting that repaired vehicles looked brand new upon return. The repair work was frequently described as fantastic, excellent, and beautiful, with particular appreciation for paint matching and attention to detail. Timeliness was a strong highlight, with several customers noting their vehicles were completed ahead of schedule. Regular progress updates through texts and calls were widely appreciated, keeping customers well-informed throughout the repair process. A few customers noted minor concerns such as parts delays or vehicles not being ready on the initially promised date, and one customer mentioned a coolant smell after repair. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
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"The Customer Service was exceptional!!!!"
"H&R did a wonderful job getting my son's Honda CRV looking beautiful again after a worthless deer ran ..." Read more
"They did a fantastic job and the car looks great"
"This business has the nicest people and very good at what they do.From the owner to everyone that works there they were amazing. Would definitely ..." Read more
"Did a great job - repairs look new. Quick turnaround and great communication."
"I was notified daily of the progress of my vehicle."
"Hanabass and Rowe went above and beyond to keep me informed about the progress of my vehicle."
"Excellent job on my car! I loved how you kept me informed about progress on the repair. Job was completed promptly. Thanks ..." Read more
"I liked the way I was informed the progress of the repair of my truck. Everyone was really nice and ..." Read more
"They sent me Email updates on the progress"

My Experience

Excellent customer service! My daughter was extremely pleased with the outcome of her vehicle!

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My Experience

My Experience

Staff was very friendly and kept me informed. Body work look good.

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Repair Quality

Car looks amazing. There was quite a bit of damage and it looks like it never happened. Wife was very pleased so thats all a man can ask for. This is the only place I'll take my cars.

Customer Service

My Experience

They were super nice, explained everything to me and my car was ready when they said it would be.

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They were very helpful. Explained everything and my car was ready when they said it would be.

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Very nice.

My Experience

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My Experience

We enjoyed working with everyone from the front desk ,the owner and the repairs that were done. I would definitely recommend your business to others πŸ’―πŸ’―πŸ’― Thank y’all very much.

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Repair Quality

This business has the nicest people and very good at what they do.From the owner to everyone that works there they were amazing. Would definitely use them πŸ’―πŸ’― again

Customer Service

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I would and have recommended their services.

Repair Quality

They did a fantastic job and the car looks great

Customer Service

They were knowledgeable and helpful. Also very friendly.

My Experience

Always 100% satisfaction.

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absolutely

Repair Quality

great service great repairs just grand grand grand so grand i said it thrice

Customer Service

exemplary !

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Repair Quality

They are very easy to work with, kind, and helpful.

Customer Service

The people on the phone and in person are so easy to talk to and ask questions. This was definitely a great place to work with.

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Repair Quality

Great communication with duration of time in completing the repair. The body repair looks amazing.

Customer Service

Great customer service

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They do very good repair work

Repair Quality

Iwould reccommend yormue shop to anyone who needs repair worrk d Iwould reccomend your shop to anyone who needs repair

Customer Service

They have wonderful staff o office personal

My Experience

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My Experience

The repairs are done really quickly and it looks good . Thanks

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Best I have ever used.

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Wonderful people and nice to work with.

Customer Service

Works you in as soon as possible

My Experience

My Experience

All of the team were very polite and helpful

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Customer Service