Hamiltons' Collision Repair Center

4.9 (423reviews)

99%

(540) 387-4456

401 S Colorado St, Salem, VA 24153

99%

See Photos

401 S Colorado St
Salem, VA 24153

Get Directions Email

About Hamiltons' Collision Repair Center

See Photos

401 S Colorado St
Salem, VA 24153

Get Directions Email

In operation 28 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:00 am - 5:30 pm
Tue	7:00 am - 5:30 pm
Wed	7:00 am - 5:30 pm
Thu	7:00 am - 5:30 pm
Fri	Closed
Sat	Closed

* Holiday hours may differ.

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Reviews (423)

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Newest
Rating

422 Customers Rated

5 Stars

92.9% Complete

(393)
4 Stars

4.7% Complete

(20)
3 Stars

0.5% Complete

(2)
2 Stars

0.9% Complete

(4)
1 Star

0.5% Complete

(2)
< 1 Star

0.2% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff is frequently described as friendly, professional, and caring, with exceptional customer service highlighted across numerous reviews. Many customers appreciated proactive communication and being kept informed throughout the repair process. Timeliness was a strong point, with several vehicles completed ahead of schedule. Customers also expressed delight at receiving cleaned and detailed vehicles. A few customers noted minor delays due to parts availability or scheduling, and one mentioned a lack of communication until completion, reflecting areas customers feel could be enhanced.

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Service Quality
Timeliness

"We are so pleased with the deer damage repair. Our car looks like it is brand new and the repair was completed so quickly. Less than 13 the original estimate ..." Read more

"The vehicle looks like new. Wonderful job and completed on time as committed. Staff is friendly, polite and ..." Read more

"... enjoyed working with everyone in the office. The extended kindness and support has been unmatched in my experienced very humble and family oriented care ..." Read more

"The staff at Hamilton were the friendliest, most competent, and thoughtful people I have encountered in a long ..." Read more

"... excellent job. My vehicle was only 3 months old and they treated it as if it was their own." Read more

"... would be 2-3 weeks before my car would be ready, it was ready Im 4 days and my car looks brand new!!!! Customer service is amazing and they even gave my ..." Read more

"It was ready much quicker than the original estimate. Repair was perfect"

"The Hamilton's staff were absolutely amazing. They projected 3-4 days on my repair, and it was completed in 2 days. They are extremely friendly and welcoming ..." Read more

"The vehicle looks like new. Wonderful job and completed on time as committed. Staff is friendly, polite and very accommodating ..." Read more

"The work was done quicker than expected"

Service Quality
Timeliness

Service Quality
Timeliness