Craft Collision Center - Roanoke
In operation 38 years, 11 years at this location.
At Craft Collision Center, customer satisfaction and a quality finished product have been our highest priorities since 1989. By combining outstanding customer service with over 40 years of expertise in the automotive industry, our goal is simply to bring your vehicle to its pre-accident condition in a timely manner with as little disruption to you as possible. Whether you need a major collision repair or just a simple ding removed. We offer complete auto body repair for all makes and models of vehicles. State-of-the-art frame straightening equipment and computerized frame measuring system, which allows us to restore your car to its pre-accident specifications. Computerized paint mixing and matching so repair areas will look just like the undamaged parts of your car. Computerized paint booths, providing a controlled painting environment with baked-on paint finish.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
car not complete - rating may change when completed
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your excellent service. You got my car in and out quick. I especially liked the updates by text. It was like following the Dominos pizza tracker on line. My car is very happy that it is back together again. Thanks again and have a Merry Christmas and a fun safe New Years Eve.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly
My Experience - 5.0/5.0 -
Great experience. I appreciate the text message updates.
My Experience - 5.0/5.0 -
You did a great job and I appreciate you working around my schedule. All staff were so nice and it was a pleasure doing business. I will definitely recommend you to my acquaintances.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Looks good cannot tell area damaged
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the job Craft did, it makes the other side looks old :), however I will highly recommend your company to future clients. Thank you again for a job well done. Brenda Brown
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Love you guys, its like driving a new car . You even cleaned the inside. Thank you and Merry Christmas
My Experience - 0.0/5.0 -
My ice scraper is missing
Likely to Recommend - 5.0/5.0 -
Took good care of me
Repair Quality - 5.0/5.0 -
Very pleased thank you
Customer Service - 5.0/5.0 -
Very pleased
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
There's a section of black moulding around the headlight that isn't flush. I realize it's an older car, but I'd like it to match the light on the other side. I'd like to bring it in for someone to look at for me. Thanks.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wonderful group of people