Craft Collision Center - Roanoke
In operation 38 years, 11 years at this location.
At Craft Collision Center, customer satisfaction and a quality finished product have been our highest priorities since 1989. By combining outstanding customer service with over 40 years of expertise in the automotive industry, our goal is simply to bring your vehicle to its pre-accident condition in a timely manner with as little disruption to you as possible. Whether you need a major collision repair or just a simple ding removed. We offer complete auto body repair for all makes and models of vehicles. State-of-the-art frame straightening equipment and computerized frame measuring system, which allows us to restore your car to its pre-accident specifications. Computerized paint mixing and matching so repair areas will look just like the undamaged parts of your car. Computerized paint booths, providing a controlled painting environment with baked-on paint finish.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
AWESOME Job!!!!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. Car looks great
My Experience - 5.0/5.0 -
Excellent work, kept me updated on progress, staff professional and friendly. Would recommend to anyone that needs their vehicle repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great on repair of vehicle and great service from the staff/employees. Would highly recommend.
Customer Service - 5.0/5.0 -
Great staff and employees.
Returned Clean
My Experience - 5.0/5.0 -
They did an awesome job. You can’t even tell that it ever happened. My back bumper looks beautiful. I’d recommend them to anybody that needs bodywork. Thank you again and the interior looks beautiful. They clean my interior as well..
Likely to Recommend - 5.0/5.0 -
Yes, they did. Keep me informed on what was going on with the car.
Repair Quality - 5.0/5.0 -
They did a wonderful job on my bumper. Looks brand new like it was never even hit very nice people to work with. I would recommend them any day.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I thought you did a great job and not taking too long
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.8/5.0 -
The repairs appears perfect!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0 -
From the first phone call which was very fast to the text updates, I felt I was in good hands.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Craft was great to work with! They kept me updated with daily progress texts and even were willing to stay late to allow me to pick up my vehicle after I got off work. Everyone was so pleasant to work with and fully explained all repairs to me prior to start! I highly recommend Craft! Thank you for great service!!
Customer Service - 5.0/5.0 -
The staff was very responsive and answered all my questions. They were very helpful and kept me updating with daily progress texts!
My Experience - 5.0/5.0 -
Thank u for the support and superb staff u have on hand that r very professional and friendly upfront personnel, Teja, Lefty the young lady up front and Kyle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
TEHYA AND MORGAN ARE VERY KIND TO WORK WITH
My Experience - 5.0/5.0 -
Think this is my 3rd time since I moved here. Each time impeccable from start to finish!! Thanks to each of you who had any part from drop off to pick up
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
already did this on line and on my phone. everything was fantastic and i won't be completing this survey any more thanks again for the great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good service Friendly people.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The damage that was there went away great work. Thanks for your efforts and results. Mike
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work, and they included a lot of interior cleanup as well. Definitely would be a repeat customer.