Craft Collision Center - Roanoke
In operation 38 years, 11 years at this location.
At Craft Collision Center, customer satisfaction and a quality finished product have been our highest priorities since 1989. By combining outstanding customer service with over 40 years of expertise in the automotive industry, our goal is simply to bring your vehicle to its pre-accident condition in a timely manner with as little disruption to you as possible. Whether you need a major collision repair or just a simple ding removed. We offer complete auto body repair for all makes and models of vehicles. State-of-the-art frame straightening equipment and computerized frame measuring system, which allows us to restore your car to its pre-accident specifications. Computerized paint mixing and matching so repair areas will look just like the undamaged parts of your car. Computerized paint booths, providing a controlled painting environment with baked-on paint finish.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was excellent. They just needs to be one adjustment to the doors so they shut properly. I’m gonna return the vehicle this week as soon as the truck is finished.
Customer Service - 5.0/5.0 -
The repair was excellent. They just needs to make two adjustments to the doors so they shut properly. I’m gonna return the vehicle this week as soon as the truck is finished.
Returned Clean
My Experience - 5.0/5.0 -
These guys are the best. Excellent work!
Likely to Recommend - 5.0/5.0 -
They are awesome!
Repair Quality - 5.0/5.0 -
Those guys are great and do great work!
Customer Service - 5.0/5.0 -
Always!
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is the second time we’ve used Craft. We are grateful for your work and your communication skills. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well done by all, who we got to talk to. Thank you for your service, will recommend you guys to others,who need your help. God bless!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional , good work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It’s evident that the technicians and management team work to ensure the job is done right and meets their quality standards…..and mine. Everyone from Morgan to Tahye and Kyle was personable, professional and focused on helping me! I’d recommend others to use them as needed for auto/vehicle repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Morgan, Tahye & Kyle were very helpful and worked to ensure all was done correctly on my vehicle….. and they communicated routinely so I was aware of vehicles repair progress
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work
Customer Service - 5.0/5.0 -
Good communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communications and update notifications!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They went above and beyond. I am extremely happy with the repairs and a great experience with Craft Collision
My Experience - 5.0/5.0 -
Friendly staff that were efficient and prompt with service. I liked the texts that provided updates as to where my car was in the repair process. Repairs look great - will definitely recommend.
Likely to Recommend - 5.0/5.0 -
Craft was recommended to me by a family member and I will keep the referrals going.
Repair Quality - 5.0/5.0 -
The professionalism from walking in the door with my damaged car to picking it up after being repaired was top notch. I really appreciated the constant updates as to where my car was in the process was very helpful. Their willingness to work with the car rental company helped as well.
Customer Service - 5.0/5.0 -
Very professional and accommodating.
My Experience - 5.0/5.0 -
Thank you all so much for all your help and keeping us updated through this process.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The car is working great but my windshield wiper fluid valve seems to be cracked, and the hood is uneven.
Customer Service - 5.0/5.0 -
Continuously kept up to date! Very appreciated.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. Car looks great. Thank you for the updates and g see thing the fixed in a quick amount if time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Quick turn around on repair. Very grateful for the professional service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I can’t thank them enough! The team truly understood that this is my only company work truck, and as a business owner myself, that meant everything. They went above and beyond to get it fixed perfectly and in a timely manner. I really appreciate their professionalism and hard work!