Craft Collision Center - Roanoke
In operation 38 years, 11 years at this location.
At Craft Collision Center, customer satisfaction and a quality finished product have been our highest priorities since 1989. By combining outstanding customer service with over 40 years of expertise in the automotive industry, our goal is simply to bring your vehicle to its pre-accident condition in a timely manner with as little disruption to you as possible. Whether you need a major collision repair or just a simple ding removed. We offer complete auto body repair for all makes and models of vehicles. State-of-the-art frame straightening equipment and computerized frame measuring system, which allows us to restore your car to its pre-accident specifications. Computerized paint mixing and matching so repair areas will look just like the undamaged parts of your car. Computerized paint booths, providing a controlled painting environment with baked-on paint finish.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
100% Likely
Repair Quality - 5.0/5.0 -
The Craft Collision Team are hands down the best. Mr.Jeremy Bennett and his Team explained every detail of body repairs to our 2019 Audi A5. The paint job looks superb and we highly recommend the Craft Collision Team!!!
Customer Service - 5.0/5.0 -
Impeccable Service!!
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Let me just say not only was the staff amazing and calming and assuring when you’re just worried about your vehicle but they were also extremely helpful with the entire rental and repair process and questions and updates and always with great attitudes and made me feel like I was in a family living room! I appreciate all they did for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff and service were awesome! The entire experience was stress-free thanks to the staff who were so friendly and supportive!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic customer service!!
Customer Service - 5.0/5.0 -
Amazing!!
Likely to Recommend - 5.0/5.0 -
Craft is the greatest at what they do and in a timely manner. Wouldn’t want to go anywhere else..
Repair Quality - 5.0/5.0 -
Did an excellent job on my car and looks great. Did a great job cleaning it up that it looks fantastic.you all have a Merry Christmas and a Happy New Year.
Customer Service - 5.0/5.0 -
Nice and friendly staff and a delight to deal with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was above quality.
Customer Service - 5.0/5.0 -
Very easy to work with and kept me updated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was awesome and very helpful. They made sure to keep me updated on my repairs throughout the process. Thank you all!!
My Experience - 5.0/5.0 -
Great crew. Very happy with the repairs. Excellent job. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied
Customer Service - 5.0/5.0 -
Great people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best customer service experience I have ever had!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So kind and easy to deal with from the start. They were all so helpful and even got it done sooner than expected! communication was top notch as well as the truck looks great! thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Always do.
Repair Quality - 5.0/5.0 -
Jeremy was great to work with and he kept me informed as the repairs were being made. I won't go anywhere else!
Customer Service - 5.0/5.0 -
Again I can't say enough about how great the customer service is at Craft. Both of my vehicles have been repaired there and everyone was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice job with the repairs and very nice personal.