Craftsman Collision USA
In operation 12 years.
At Craftsman Collision USA, we have been trusted for our auto body repairs for 40 years. And we back our repairs with a lifetime guarantee. We stand out for being helpful, honest, and straightforward in how we do business with our valued customers from Long Beach and the surrounding areas. Whether an insurance claim or if you're paying for your own fender bender, we'll present you with repair options in a clear manner and we keep you informed at every step of your repair. Call us today to request an estimate.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
It was a little confusing between the text messages we received saying the car was ready and the service representative would call when the car was ready. Mike was going to call when the car was ready and when I didn't hear from him I figured it wasn't ready but then I received a text that said the car was ready so I wasn't sure what was going on. Other then that the service has been outstanding and Claudia at the front desk was wonderful!
Returned Clean
Likely to Recommend - 0.5/5.0 -
i dont like being liws to and i would not eeccomend this place to my friends. i came here because it uses to be eatorgas who i have used before with no problems.
Repair Quality - 2.0/5.0 -
Vehicle promised within 3-4 days and it took 10 days to complete the job. the sales guy made so many excuses that it was not funny! They wanted to use salvaged parts and i felt that theyvwere trying to save a buck on my vehicle. it became unconfortable working with them at ghe end and i pro ably will not use them again!
Customer Service - 1.5/5.0 -
i felt that i was lied to about the timing of the completion of the repair as well as who was at fault forvthe delays!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really pleased how you repaired the ugly damage on my car. It looks so much better!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I love Craftsman Collision, keep up customers with the work they are doing on the car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I definetly would reccommend
Repair Quality - 5.0/5.0 -
The service was excellent... Took care quickly... Finished Quickly. Constant updates. Helped get me rent a car. Everyone was awesome!
Customer Service - 5.0/5.0 -
Excellent!!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extreme professionalism and courtesy. Friendly staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Receptionist Claudia is awesome as is James. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
extremely great customer service