Craftsman Collision USA
In operation 12 years.
At Craftsman Collision USA, we have been trusted for our auto body repairs for 40 years. And we back our repairs with a lifetime guarantee. We stand out for being helpful, honest, and straightforward in how we do business with our valued customers from Long Beach and the surrounding areas. Whether an insurance claim or if you're paying for your own fender bender, we'll present you with repair options in a clear manner and we keep you informed at every step of your repair. Call us today to request an estimate.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Amazing job and my car is even extra clean. Thank you so much!
My Experience - 5.0/5.0 -
Everything was outstanding. Staff was great car looked great. Communication was excellent. Five stars!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They did an awesome job, couldn’t have gone better. Car was done early, kept me informed. Highly recommend these guys!
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service! The team at Craftsman Collision USA handled my car repair with absolute professionalism. The transaction was smooth, transparent, and completely hassle-free. It’s hard to find an auto shop you can trust, but these guys nailed it. Thank you to Clay and Angie for answering all my questions! Five stars!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car was clean, polished and looked great.
My Experience - 0.0/5.0 -
Took too long to repair. Also, I was texts that the car was finished on Friday, but it said that I would receive a call. No call with Memorial Day, I had to pay for 3 extra days of rental car.
My Experience - 5.0/5.0 -
My truck look like brand new
Likely to Recommend - 5.0/5.0 -
I will come back and I will definitely refer all my friends and family.Thank you so much
Repair Quality - 5.0/5.0 -
Excellent on from the rental to the drop off.I was actually surprised that i'm able to leave my rental at collision auto.It was very convenient and I liked that they updated me with every step of the way in it assured me.Thank you guys so much.I will definitely come back.And I will refer all my friends and family.Thank you so much.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
I thought my car looked great !!
Customer Service - 3.0/5.0 -
I didn't have any contact with the repair shop employees
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly professional and fast service. My car looked new from the front incident site. Thank you Front desk kind and stress free
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I've used your shop several times now. The work is always excellent and quick, and your staff has always managed to get positive outcomes from the insurance companies that I've dealt with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carlos was wonderful to work with, very professional and explained how the repair of our car would work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
James made this process particularly easy. The customer communication is excellent and the workmanship excellent.
Customer Service - 5.0/5.0 -
James was terrific
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We had an excellent experience at Craftsman. Angie was great working with AAA. The process to get a rental was seamless. We will definitely be back if needed.
Customer Service - 5.0/5.0 -
We had an excellent experience at Craftsman. Angie was great working with AAA. The process to get a rental was seamless. We will definitely be back if needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The people at Craftsman are the nicest, most professional and empathetic. They are a pleasure to deal with.
Likely to Recommend - 5.0/5.0 -
Sadly, we have been here more than once, but always happy in the end. Yes, we would recommend.
Repair Quality - 5.0/5.0 -
Repairs were completed before the time I was told.
Customer Service - 5.0/5.0 -
the people I worked with could not have been more supportive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service, friendly and professional