Craftsman Collision USA
In operation 12 years.
At Craftsman Collision USA, we have been trusted for our auto body repairs for 40 years. And we back our repairs with a lifetime guarantee. We stand out for being helpful, honest, and straightforward in how we do business with our valued customers from Long Beach and the surrounding areas. Whether an insurance claim or if you're paying for your own fender bender, we'll present you with repair options in a clear manner and we keep you informed at every step of your repair. Call us today to request an estimate.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I barely got my break car and the work was done earlier than usual estimated. The office staff, and the advisor were polite and professional. My car looks great. It was very simple working with them, but most of alll the quality of work was great. I hope to never use them again cuz auto accidents are painful.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
you guys were vary communicative while having my car, and had me cheesing when i seen how good of a job you guys did. im more than happy thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your team was excellent, The lady at the reception desk and Carlos were very professional, friendly, helpful and courteous. My vehicle looks and functions great. I had repairs done there before and your shop never disappoints. A1 service and workmanship! Thank you so much. Monica M.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff and excellent work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I truly appreciated that I was well informed of updates and when there was a delay with a part, I was called and spoken with to understand why the delay happened. I also appreciated the car wash and detailing my car. I would recommend them to my friends and family.
Customer Service - 5.0/5.0 -
Same as comments previously
My Experience - 5.0/5.0 -
Quality work with very friendly and helpful staff. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work + Great staff
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The shop provide excellent quality and service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Clayton and Angie are just the most customer service friendly people I know. The work to my Durango was ahead of schedule, Angie helped me work with my insurance and the team did an amazing job with my repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was completed early and it was seamless. Can not tell my door was ever damaged.
Customer Service - 5.0/5.0 -
Everyone was polite and professional.
Returned Clean
My Experience - 5.0/5.0 -
I would definitely do business with them again! Communication, beginning to end, was perfect. The work on the car itself was no exception. They even finished ahead of their original prediction! Pros service all the way around!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Craftsman Collision gets 2 thumbs up from me!! They were great with communication. They did great work on my car and they finished earlier than predicted. Would definitely use again!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Easy people to deal with - friendly, answered all my questions, kept me updated, did a great job.
Likely to Recommend - 5.0/5.0 -
Will definitely recommend.
Repair Quality - 5.0/5.0 -
Friendly, professional service. Regular updates. Car looks great!!
Customer Service - 5.0/5.0 -
Got an uber ride both ways. Friendly receptionist.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have never experienced such a streamlined process when it comes to a collision center. All of them exceeded my expectations, and their communication was exceptional. I did not have to follow up because they were always there to assist us, as we all have jobs and responsibilities on our daily lives. Craftman Collision USA did an excellent job at facilitating everything from the beginning. I highly recommend this place to anyone who needs to get their car fixed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Angela and Oscar were very competent and friendly.
Likely to Recommend - 5.0/5.0 -
Already suggested you to a family member.
Repair Quality - 5.0/5.0 -
Angela and Oscar provided pertinent updates and outstanding service.
Customer Service - 5.0/5.0 -
Again, Angela and Oscar…
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service. Everyone was friendly and helpful. Kept me informed of my cars status. Work was excellent. Would recommend Craftsmen to anyone needing repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Work done on my car was excellent and in a timely manner. They arranged my service with the rental car agency which was a great help. I highly recommend Craftsman Collision for any auto repairs.
Customer Service - 5.0/5.0 -
Excellent customer service.