Crash Champions #0027 E Mesquite
In operation 13 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work on my car and great customer service. Thank you Ray and Ashley
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Top notch 👌🏾
Repair Quality - 5.0/5.0 -
Top notch 👌🏾
Customer Service - 5.0/5.0 -
Top notch 👌🏾
Returned Clean
My Experience - 5.0/5.0 -
Ray at Mesquite was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
Not only did the vehicle take six months to repair. Once I received it back, within two days, the check engine light was on. I returned to the shop the next business day. They ran a diagnostic and said everything was fine. The next day, I tried to drive the vehicle but needed gas. When attempting to add gas to the fuel tank, it would only allow 2 gallons of gas to be poured at a time and would stop. The next day I attempted to get gas again however there was a check engine light on again. After communicating with the dealership, they agreed to pick up the vehicle from my home on Monday, 9 March. This process began on 4 September the prior year. I understand that there can be part shortages however this is unacceptable. The previous general manager of the location in Mesquite Texas is no longer with that location which they stated to me they being the new general manager Val that this was part of the issue causing the delay. That is also unacceptable. I respect the fact that some cases leadership has to be changed and causes problems. And for the record vow has been attentive and informative. But after having no vehicle for almost 6 months, I was forced to purchase another car because a rental was out of the question. This is going to cost me $25,000 out of my own pocket in order to return a vehicle that not only is no longer in my possession again, but still has payments due. Recognizing that the accident itself was not anyone’s fault but my own these past six months were not my fault and the fact that I have to pay for it is absurd. I hope this reaches someone in the executive level. I do not know what my legal options are, but will be looking into it.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes! Extremely excited thank you so much! It looks amazing!
Likely to Recommend - 5.0/5.0 -
Si recomendaría
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Muy bien
My Experience - 5.0/5.0 -
She looks brand new, like nothing ever happened. Perfect 👌🏽
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
good place to get the truck fix
Repair Quality - 5.0/5.0 -
Good job , Thank you
Customer Service - 5.0/5.0 -
Ray Armendaris help me very well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional, courteous, the way things were explain as far as what had to be done and what to expect. I got out more than what I expected.