Crash Champions #0755 Rincon

4.8 (1,992reviews)
96%
5500 McCall Road,  Rincon,  GA  31326
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In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (1,992)

Customers say
Overall Customer Satisfaction
Customers consistently praised Crash Champions for outstanding service quality, with repairs frequently described as making vehicles look brand new. The team received high marks for proactive communication, including regular text and phone updates throughout the repair process. A standout theme across reviews was vehicles being completed ahead of schedule, often days or even weeks earlier than the original estimated date. Staff were widely commended for their professionalism, friendliness, and willingness to go above and beyond. A few customers noted areas for improvement, including occasional delays, cleanliness of vehicles upon return, and isolated quality control concerns, though many of these were promptly addressed by the team.
AI-Generated from reviews written in the last 12 months
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"... clean, comfortable, and in excellent condition. The quality of the repair and the customer service truly exceeded our expectations. I would definitely recommend Crash ..." Read more
"... expeditiously remedied the situation by not only pin stripping the panels but my entire car free of charge. Ive been recommending them to everyone since!" Read more
"... clear updates, finished the work on time, and the quality of the repair exceeded my expectations. My car looks brand new again, and the attention to detail is evident. I ..." Read more
"... My car looks great and Im very impressed with the quality of work and customer service. I highly recommend Crash Champions to anyone needing repairs done right the first time!" Read more
"I was very pleased with the timeframe with which the service was completed. However, there was paint overspray on the front ..." Read more
"Within 24 hours it was returned back I was blown away. I originally was quoted 2 weeks which I was fine ..." Read more
"... estimate was 3-4 weeks depending on parts availability. I dont think it took more than 10-12 days. It was crazy fast." Read more
"... throughout the process of my car being repaired, it took a total of more than two months for the repairs to take place which caused a financial hardship for ..." Read more
"... the repair to be completed in 30 days or less The extra 10 days with 1 vehicle made it rough. Projected time originally was Aug 14, then extended to Aug 28. In the end was ..." Read more
"... will definitely come back to Crash Champions. The communication was top-notch. It was finished well over a week before it was supposed to be. I am very pleased with ..." Read more
"... customer service. Everything went off without a hitch. Communication was outstanding and my car drives like its brand new. I am so thankful to have a local option that is ..." Read more
"Lots of delays. Many were understandable, but poorly communicated."
"... not ready by the initial provisional date, I was kept updated frequently and made aware of necessary delays." Read more
"Appreciated the text progress updates"

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

I had to call multiple times for various reasons and the staff was polite and friendly EVERY time. Rare find honestly!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

A new rear bumper was replaced and there is broken clamp which should be new Also used a zip til instead of a bolt to attach new bumper

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a really good experience here! Lexi was amazing and kept me updated the whole time my car was being repaired. She was so friendly and helpful, she definitely deserves the highest position y’all have! My car looks great after the accident, and it was ready almost 2 weeks earlier than expected. I really appreciate everyone who helped get my car fixed and made the process easy. The lady at the front desk was also so sweet! Definitely had a great experience here.

My Experience

My Experience

They did a good job had my vehicle looking like a brand new car

My Experience

The job was satisfactorily completed.

My Experience

Likely to Recommend

Repair Quality

Crash Champions definitely lives up to the name! 🔥 They got my car looking clean, sharp, and like it just came off the lot. The finish was excellent, and they got everything handled lighting fast without sacrificing quality. If you’re looking for a shop that cares about the final product and gets the job done in a timely manner, Crash Champions is the place to go! 🏆🚗💨 They truly are the CHAMPS when it comes to getting your car back right! 💯

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Was referred by previous employees. My cousins, Marc and Jody Patrick!

Repair Quality

Great work! I’m pleased with my results!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Love them

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It took way to long. The person who Diagnosed the repair was wrong, so a proper repair had to be done, this caused my vehicle from being completed in one week to 41/2 weeks.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Good

Repair Quality

Excellent job

Customer Service

Excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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