Vg's Collision

5.0 (701reviews)
100%
209 Bill Futch Road,  Ellabell,  GA  31308
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In operation 5 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (701)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked factory-new or showroom-ready upon return. Communication throughout the repair process received high marks, with customers appreciating frequent updates via calls and texts at every stage. Timeliness was a standout strength, as numerous customers reported their vehicles were completed ahead of schedule. The welcoming, professional, and caring atmosphere was frequently highlighted, with customers describing the experience as stress-free and family-like. A few customers noted areas for improvement, including occasional delays beyond initial estimates and communication gaps mentioned directly in their feedback, as well as minor finishing details. Overall, satisfaction levels are exceptionally high, with the vast majority of customers expressing strong intent to return and recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... very satisfied with the repair job that you guys did everything looks like it came from the factory I really do appreciate the quick turnout time and ..." Read more
"The quality of repair surpassed my expectations. It was excellent!"
"I was happy to find a place that actually cared about the quality and time it takes to produce such amazing results. My car ..." Read more
"professional, courteous, flawless repairs. What else can be said!!!"
"VG does a wonderful job. I took my Grand Cherokee to them on Monday afternoon ..." Read more
"Yes the vehicle was done early I was very surprised I thought I had to pick it up on a Friday but it ..." Read more
"... calls with updates! It was going to be ok! THEN! My car was already ready! A weak and a half early! And that's not to mention so many more ways they ..." Read more
"It was ready 2 days early, but they were able to wait for me to get back from out of town!"
"VG does a wonderful job. I took my Grand Cherokee to them on Monday afternoon and had it back by Friday afternoon The work was ..." Read more
"Took longer by almost 2 weeks"
"... kept me informed every step of the way it seem like every few days I was getting an update which I really do appreciate" Read more
"... Collission did an excellent job on my Mercedes Benz. They communicated throughout the entire process and were very professional." Read more
"Great customer service and communication through the entire process"
"... longer to get my car repaired than first estimated.. no issue with the work just the commutation" Read more
"Wonderful communication."

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Best customer service and a pleasure to work with. Another shop had said it would take 3 weeks to month and a half, while this company did it in 5 days. You are updated via text every step of the way. Highly recommend

Likely to Recommend

Repair Quality

You did a great job on my car. I thank you all very much for.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

VG best body shop. Their work is always great. communication great. employees are top tier. Great Job

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I'm very satisfied with my vehicle repairs and it was done so fast. I would definitely use them again.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Our first contact with VG‘s collision was Adam, who was simply awesome in his management style and knowledge of everything that our Murano needed to become the car of our dreams after an accident We were delighted to meet some of his staff and left with a detailed proposal, an exact dollar amount for the repairs and a feeling of confidence that we had chosen the right collision repair company We dropped it off on a Monday and Adam said it would probably go into next week but he called today to say it was ready to pick up When we arrive, the car was sitting in front of the business and was just gleaming. The front had been perfectly repaired. Then the magic happened: she began to notice they had washed all windows inside and out. But they didn’t stop there: the entire interior had been vacuumed and leather cleaned !!!!!! Who does that attention to detail except VG Collision Well done ! You went above and beyond our wildest expections Bravo ! Dave and Bernadine

Likely to Recommend

Absolutely would recommend.

Repair Quality

This was the best experience we’ve ever had with a collision repair company it anything to do with our car. They were friendly, priced fairly, and our car was spotless inside and out when we picked it up! You don’t get customer service this good anymore.

Customer Service

The best. They were done a few days early. There were super kind in person and in the office. Very accommodating!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Prompt service. Great communication and timely repair completed. Highly recommend

Customer Service

Timely prompt service Great communication

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

VG Collission did an excellent job on my Mercedes Benz. They communicated throughout the entire process and were very professional.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I still need the paperwork on the fixing of our car to my email address thank you

My Experience

I appreciate the quickness of everything getting done and seen for my vehicle and the job done

My Experience

Thank you for everything.

Likely to Recommend

Repair Quality

You all do good work,and your team has a family friendly atmosphere

Customer Service

They have a family friendly atmosphere

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Service was exceptional and professional done. Was very satisfied whit my service. Thanks for a wonderful opportunity to meet you.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Was very pleased with the look of my car and the work was good. Thank you guys for the work you did for me.

Customer Service

They was very helpful about getting the information I needed about my car

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Yes I would highly recommend these guys to anyone that I know

Repair Quality

I am very satisfied with the repair job that you guys did everything looks like it came from the factory I really do appreciate the quick turnout time and the excellent attention to detail that you guys put into your work I really do appreciate how the car looks thank you

Customer Service

From the toe to picking up the car everything has been transparent great communication with me during the progress along the way I couldn't be happier with the back and forth updates that I've got very satisfied with the job thank you

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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