Gerber Collision & Glass - Bluffton

4.9 (2,856reviews)
98%
35 Cecil Reynolds Rd,  Bluffton,  SC  29910
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In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Bluffton offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,856)

Customers say
Overall Customer Satisfaction
Customers consistently praised Gerber Collision and Glass for outstanding service quality, excellent communication, and impressive timeliness. Many highlighted the high caliber of repairs, with vehicles returned looking brand new and paint matches described as perfect. The team received widespread acclaim for keeping customers informed at every step through texts, calls, and personal updates. Numerous customers noted repairs were completed ahead of schedule, reducing stress during difficult situations. A few customers mentioned minor concerns such as interior cleanliness, small paint imperfections, or unresolved mechanical issues post-repair, reflecting areas customers feel could be refined. Overall, the vast majority expressed strong satisfaction and willingness to recommend Gerber Collision to friends and family.
AI-Generated from reviews written in the last 12 months
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"Wonderful customer service and finished work! Great team!"
"... and routine updates relating to status of repairs. The repair work was superb and the vehicle looks like new. I could not be more pleased with Berber Collision." Read more
"... the work they had completed. Upon completion, I was thoroughly impressed with the repairs and would highly recommend their services to anyone in the area." Read more
"The quality of the repair was excellent. It looked like it just came off a showroom floor."
"New part does not fit well, and headlamp not working properly"
"Very smooth from start to finish. Car repairs were completed ahead of schedule. Very professional."
"The car looks great and completed in a very timely fashion. Exceeded my expectations. Thank you!"
"Excellent workmanship, completed ahead of schedule, staff very friendly and responsive"
"... runs great. Thank you for being so user friendly and keeping me constantly updated throughout the process. My only issue is the wipers still don't work. They ..." Read more
"Job done very well however the promise date of Friday slipped to Monday then Tuesday then Friday."
"Everyone was so nice and professional. I was informed every step of the way. It was the easiest car repair experience I have ever had. Thank you all."
"... drop off to pick up. Kept me informed along the way. Excellent communications. Very friendly and knowledgeable staff. Would highly recommend them. 👍" Read more
"Excellent communication - I was kept well apprised of the status of the repair. The repair was finished earlier than promised and ..." Read more
"I actually received more updates than expected, which I loved"
"Never got a phone call. Tried to reach them many many times but no one answered the phone. Very frustating"

My Experience

Great Service and Kevin was amazing with communication and felt so relieved when picking up my car the front staff and team dis amazing cleaning the interior and collision damage

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you guys so much, I love my car soo much more because of you guys! Everyone who helped me was definitely very nice and helpful. I rate yall 10/10 stars, definitely recommend !

My Experience

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Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

They were a definite #10

Customer Service

Everyone was very attentive

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Julie Kohar did a fantastic job from the beginning to end.Always kept me updated on how it was going.10/10 highly recommended

My Experience

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car looks fabulous and ready so quickly! Thanks for your expertise. I will definitely refer my friends!

Likely to Recommend

Repair Quality

Fast service and excellent work! Everyone was very pleasant . Thank you so much for a job well done! Joanne

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

You are absolutely wonderful and they have a customer that is 100% satisfied not only with the beautiful job they did on my car but also love their Customer Service. Kept me in the loop every step of the way. Thank You

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repair service was done professionally, on time, and with quality. The communications was also very good throughout the service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team is knowledgeable and so professional. I appreciate the alliance with Enterprise a great team there ! Thanks for the support difficult time for me! Thanks for keeping it easy.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Great communication and excellent work

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Wonderful people to deal with. Fabulous job on my car. Highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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