Gerber Collision & Glass - Bluffton

4.8 (2,795reviews)
98%
35 Cecil Reynolds Rd,  Bluffton,  SC  29910

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Bluffton offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,795)

Customers say
Overall Customer Satisfaction
Customers consistently praise Gerber Collision & Glass for outstanding service quality, proactive communication, and timely repairs. Many highlight the exceptional professionalism and friendliness of the staff, with numerous reviewers noting their vehicles were returned looking brand new. The repair quality, including precise paint matching and thorough workmanship, receives high marks. Customers particularly appreciate the regular text and phone updates throughout the repair process, which alleviated stress. Many repairs were completed ahead of schedule, exceeding expectations. A few customers noted isolated concerns such as minor finishing details, alignment issues, or delays in parts availability, reflecting opportunities the shop can address to further elevate the already strong customer experience.
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"Wonderful customer service and finished work! Great team!"
"The quality of the repair was excellent. It looked like it just came off a showroom floor."
"Car looks great. Paint match is on point!"
"... received, with communication and most importantly, the quality of work. I know you have branches closer to where I live in Georgia, but I feel very comfortable ..." Read more
"... has excellent customer services , great estimates, timely completion and the best finished repairs. I highly recommend this Company!" Read more
"... with Gerber Collision has been totally seamless. My car was actually done before the original estimated time. Amazing customer service!" Read more
"Very smooth from start to finish. Car repairs were completed ahead of schedule. Very professional."
"Excellent workmanship, completed ahead of schedule, staff very friendly and responsive"
"The car looks great and completed in a very timely fashion. Exceeded my expectations. Thank you!"
"... runs great. Thank you for being so user friendly and keeping me constantly updated throughout the process. My only issue is the wipers still don't work. They ..." Read more
"Communications during the process were superb."
"Everything was great! The timeliness, the work, the communication! Everything!"
"Excellent communication - I was kept well apprised of the status of the repair. The repair was finished earlier than promised and ..." Read more
"... as I was told in the initial estimate visit. The parts were there for a week before I called and inquired to see if they came in. There was no apology for ..." Read more
"I thought communication was good, but could have been better to keep me updated on the status of my vehicle"

My Experience

Julie did a great job keeping me informed.

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Returned Clean

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My Experience

Not only was my car repaired with all the professional courtesy I too received the same honors when I visited your place of business to inquire about the progress of the repair. I give high honors to your staff all thoughout your place of business an outstanding professional job done by all. I extend my thanks to all. Sincerely, John J .

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Very pleased

Repair Quality

Great job. Car is perfect. Thanks JJ

Customer Service

No complaints

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But I would recommend this location. I did not care for the people at the other location on island

Repair Quality

Kevin Ray was wonderful to work with. He was very kind and helpful throughout the process

Customer Service

Kevin always took my call and kept me up to date

Returned Clean

My Experience

My Experience

Julie was exemplary in her contact with me on all stages of my car repair. The whole process was great!

My Experience

I am beyond impressed with job done on my car. I thought matching the paint may be difficult, but my car looked like nothing ever happened. Also, Julie was fantastic! She explained everything very well and was very sweet. Thank you so much to everyone!

My Experience

My Experience

Everything went well and we were informed along the way with the progress daily. Excellent job

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My Experience

Julie was great to deal with and completely on top of the project. Thank you!

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They’re the best

Repair Quality

They’re great and very friendly. One of the best shops in the business world, I ever worked with. Thank you

Customer Service

Outstanding

Returned Clean

My Experience

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I have already recommended you to friends and neighbors

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My Experience

Great communication start to finish. Thank you!

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My Experience

The team was very proactive in their communication. Much appreciated!

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My Experience

We had a great experience with Gerber. The work done to our vehicle was immaculate, and I would choose another place in the future to get another car fixed then Gerber collision. The staff was fantastic. They were knowledgeable, friendly, and they got the job done quick without cutting corners like other places. The attention to detail I have not found anywhere else. Thank you so much your Gerber Collision and staff.

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Repair Quality

Gerber collision did a fantastic job

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Returned Clean

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Returned Clean