Gerber Collision & Glass - Hardeeville

4.7 (71reviews)
93%
216 Mead Rd,  Hardeeville,  SC  29927

In operation 85 years.

Gerber Collision & Glass - Hardeeville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
Jeep
Kia
Ram

Reviews (71)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs described as professional, high-quality, and restoring vehicles to like-new condition. Communication was a standout highlight, with frequent text updates keeping customers informed throughout the repair process, providing peace of mind. Timeliness was another strength, as many repairs were completed ahead of schedule. A few customers noted minor concerns, including a scratch on a window after repair, a missing rubber door piece, and one instance of a less-than-welcoming interaction at pickup. These improvement points reflect direct customer observations and do not detract from the overwhelmingly positive overall experience.
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"Very professional, high quality work, and good communications."
"... buffed out right on the spot, no questions asked. True customer service and absolute satisfaction guaranteed." Read more
"Top Quality workmanship,Timeliness,Communications a real plus .Highly recommended."
"Excellent job on repairspaint. Had to wait longer for my car to be finished due ..." Read more
"Excellent work! Hope to never see them again!!!"
"A week ahead of schedule.Thank you."
"It was ready two days earlier than expected"
"I created a challenging time line, and the team exceeded."
"Vehicle was ready early"
"... Insurer to make sure all the damage was repaired. Even finished repairs ahead of schedule!" Read more
"Outstanding service, care and thorough information and updates. everyone was awesome"
"Great communication quick work on time and budget"
"The text messages gave me a great sense on the status of the vehicle."
"... of our repair process EXCEEDED our expectations. We were kept apprised of what was happening and were very happy with the end repair. I was so ..." Read more
"Communication was awesome Job was finished quickly and correctly Easy to work with"

My Experience

The team at Gerber Collision kept me well informed throughout the process. They are professional and consistent. I would recommend Gerber Collision to all my family and friends.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

I think I answered all questions in the first comment

Repair Quality

My car looks beautiful & drive great. I appreciate the cleaning of the inside of the car. I am very happy the way you kept us informed on the progress of the repairs. Everyone we spoke to was very helpful & nice. Would recommend you to all my friends.

Customer Service

Returned Clean

My Experience

Dave and Angie figured out to to handle my repair in 2 short visits so that I wouldn’t have have to arrange alternate transportation. They we very helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job Car looks amazing

My Experience

From the moment we step foot on the door everyone was very professional and helpful.. the text updates were a great way to track the repair project.. even though getting in car accident is not a pleasant experience.. they help make the repair process a bit more pleasant

Likely to Recommend

Repair Quality

Paint could have been matched a little better

Customer Service

My Experience

The repair looks very good. All systems seem to be functioning properly. I particularly liked the daily updates from Dave.

Likely to Recommend

Very pleased with the quality of work overall

Repair Quality

The window of the replacement door does not operate like the other windows

Customer Service

Very professional … Great communication

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Repair Quality

Customer Service

Customer service was very helpful and performed the work within the time frame that I requested.

My Experience

Very professional, high quality work, and good communications.

Likely to Recommend

Repair Quality

Great job and great communications

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Top Quality workmanship,Timeliness,Communications a real plus .Highly recommended.

Likely to Recommend

Anyone asking here in Margaritaville,A definite referral.

Repair Quality

Great quality workmanship.

Customer Service

Customer service was also excellent.

My Experience

The trailblazer looks like a brand new car. Thank you.

Likely to Recommend

Everyone that I interacted with was friendly and helpful.

Repair Quality

Very satisfied how they fixed my car.

Customer Service

They did a professional job fixing the dents in the doors.

My Experience

Service couldn’t be any better! Efficient and knowledgeable personnel. Would recommend this business 5 Stars

Likely to Recommend

Would not hesitate to recommend

Repair Quality

Very professional and knowledgeable. Dave knew immediately what was needed and placed an order. Quick turnaround getting part and just as quick installation of part. Woman at desk was friendly and polite.

Customer Service

Perfect customer service. Couldn’t be any better

Returned Clean

Likely to Recommend

Repair Quality

My vehicle gas gauge is messed up and when I turn my steering wheel left and right there is a loud knocking noise.

Customer Service

My Experience

Very well run shop. Angie was very kind and the communication from the shop was great. Very pleased.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service. Completely satisfied. Will use again. Friendly staff

Likely to Recommend

Absolutely. I will use Gerber again

Repair Quality

Great service. Great staff.

Customer Service

Returned Clean

My Experience

Thank you for this opportunity to share these comments . When Gerber Collision was selected by USAA we found Gerber Collision to be a repair shop with a first impression clean environment , the staff and to include the greeting walking in the door was excellent . Dave gave us updates on the vehicle process as so did the associates and they do back their work with warranty , The business is very professional operated and the conclusion of having them in our community is a blessing . Again job well done and Strong Work . Many Blessings Mark and Julia Thomas

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great Experience - Car almost looks new! Thanks, David.

Customer Service

Returned Clean