Crash Champions #0027 E Mesquite

4.6 (5,367reviews)
92%
1215 US Highway 80 Rd,  Mesquite,  TX  75150

In operation 13 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (5,367)

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Bien

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Bien

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I would like the work to be completed

Repair Quality

There is still a popping noise that shouldn't be there when I turn the wheel of my vehicle.

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This location in particular exceeded my expectations

Repair Quality

Ivan was communicative and explained the process well. He also provided status updates in a timely manner.

Customer Service

Ivan and everyone else I spoke with gave 10/10 service

Returned Clean

My Experience

Amazing job, looks new!

Likely to Recommend

The people working was very helpful.

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Great job.

Customer Service

Mr. Ray was very helpful.

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I'm happy with the work

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Returned Clean

My Experience

Everything went great, I really recommend the shop.

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Everything is awesome so far. I appreciate the business and service.

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The staff was very nice and checked on me to make sure I was taken care of and even allowed me to stay inside until Enterprise came to pick me up after two were closed for the day. My vehicle was ready before the expected time.

Customer Service

My Experience

Extremely disappointed in the repairs. The prep, paint and finished product were sub par in my opinion. I have trash that visible on every panel. the paint has orange peel on multiple panels and body work on the lower 1/4 of the front door was extremely wavy. Lastly, they left swirls and visible light scratches all over the left side of my truck. I believe my truck was intentionally delivered without a wash (it was so dusty that my hands were dirty trying to inspect the truck - I was also still able to see the swirls through this.) Completing a $16,000 job and not even washing (not detailing) my truck should have been the first sign. The fact that i was called twice to inquire about when i would be picking up my truck lets me know a lot. No FQC or final inspection from someone that’s honest with the technician's about their work should be a concern here. All in all, I believe this job was rushed to get this job closed out for this month and it back fired tremendously.

Likely to Recommend

I would not recommend anyone who takes pride in how their vehicle looks to come here.

Repair Quality

Disappointed in the repairs. The prep, paint and finished product were sub par in my opinion. I have trash that visible on every panel. the paint has orange peel on multiple panels and body work on the lower 1/4 of the front door was extremely wavy. The fender needed minor body work and paint. From the looks of the repair, they did not repair my entire fender (making this assumption due to damage that wasn’t repaired fully repaired.) Lastly, they left swirls and visible light scratches all over the left side of my truck as well as orange peel in various spots. I believe my truck was intentionally delivered without a wash (it was so dusty that my hands were dirty trying to inspect the truck - I was also still able to see the swirls through this.) Completing a $16,000 job and not even washing (not detailing) my truck should have been the first sign. The fact that i was called twice to inquire about when i would be picking up my truck lets me know a lot. No FQC or final inspection from someone that’s honest with the technician's about their work should be a concern here. All in all, I believe this job was rushed to get this job closed out for the month and it back fired tremendously.

Customer Service

Phone calls and communication was great. Updated me a few times a week with how the repairs were coming along.

My Experience

I was kept informed on the repair process. Upon completion the rep explained all aspects of repairs performed.

Likely to Recommend

Repair Quality

Delivered on time

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