Crash Champions #0027 E Mesquite
In operation 13 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very nice and checked on me to make sure I was taken care of and even allowed me to stay inside until Enterprise came to pick me up after two were closed for the day. My vehicle was ready before the expected time.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Extremely disappointed in the repairs. The prep, paint and finished product were sub par in my opinion. I have trash that visible on every panel. the paint has orange peel on multiple panels and body work on the lower 1/4 of the front door was extremely wavy. Lastly, they left swirls and visible light scratches all over the left side of my truck. I believe my truck was intentionally delivered without a wash (it was so dusty that my hands were dirty trying to inspect the truck - I was also still able to see the swirls through this.) Completing a $16,000 job and not even washing (not detailing) my truck should have been the first sign. The fact that i was called twice to inquire about when i would be picking up my truck lets me know a lot. No FQC or final inspection from someone that’s honest with the technician's about their work should be a concern here. All in all, I believe this job was rushed to get this job closed out for this month and it back fired tremendously.
Likely to Recommend - 0.5/5.0 -
I would not recommend anyone who takes pride in how their vehicle looks to come here.
Repair Quality - 1.0/5.0 -
Disappointed in the repairs. The prep, paint and finished product were sub par in my opinion. I have trash that visible on every panel. the paint has orange peel on multiple panels and body work on the lower 1/4 of the front door was extremely wavy. The fender needed minor body work and paint. From the looks of the repair, they did not repair my entire fender (making this assumption due to damage that wasn’t repaired fully repaired.) Lastly, they left swirls and visible light scratches all over the left side of my truck as well as orange peel in various spots. I believe my truck was intentionally delivered without a wash (it was so dusty that my hands were dirty trying to inspect the truck - I was also still able to see the swirls through this.) Completing a $16,000 job and not even washing (not detailing) my truck should have been the first sign. The fact that i was called twice to inquire about when i would be picking up my truck lets me know a lot. No FQC or final inspection from someone that’s honest with the technician's about their work should be a concern here. All in all, I believe this job was rushed to get this job closed out for the month and it back fired tremendously.
Customer Service - 5.0/5.0 -
Phone calls and communication was great. Updated me a few times a week with how the repairs were coming along.
My Experience - 5.0/5.0 -
I was kept informed on the repair process. Upon completion the rep explained all aspects of repairs performed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Delivered on time
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, fast and efficient.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work is and has always been top notch. I understand you can’t control availability of parts . Having to extend finish date three times. But, again no question about your work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone there is super nice and really helped guide me on what to do with the insurance claim. They fixed my car door in a timely manner and it was cleaned up and ready to go when I got there to pick it up! I couldn’t recommend them enough!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did amazing! My car door looks perfect and everyone was so nice and helpful. They even helped me navigate a rental through the insurance claim. They are worth it!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very helpful, also a really big Thank You to Angel who was the person that took care of me. The work that was done was fantastic and great. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very professional and helpful Angel was a great help.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything.\nWas great
Customer Service - 5.0/5.0 -
Everything was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job completed on time! Communication in point! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Crash Champions did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It would have been a 10 but I had to take the car back to have a piece of trim reseated.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
At first I was unhappy about the long time frame getting the parts from the dealership then when the repair manager explained the reason for the delay for the parts but overall I'm very pleased with the outcome of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very trustful company and the quality is excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service high quality product and costumer service excellent
Customer Service - 5.0/5.0 -
All way calling you to update you through the process.