Crash Champions #0046 N Las Vegas

4.8 (5,249reviews)
96%
2902 East Craig Road,  North Las Vegas,  NV  89030
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In operation 13 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (5,249)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent updates via calls and texts throughout the repair process. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new and showing no signs of prior damage. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of the estimated date. Staff professionalism, friendliness, and genuine care for customers were widely appreciated. A few customers noted areas for improvement, including occasional misalignment or paint issues, delayed timelines, and infrequent communication in isolated cases, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... rental. The entire process took only three days, and the results are flawless—the color match is perfect, and you truly cannot tell that anything ever happened. ..." Read more
"I got my car back fixed and honestly, the work they did was superb. It looks like I just bought the car brand new again. They even finished it earlier ..." Read more
"... repaired! My car door doesn't close correctly. The paint doesn't match. Poor customer service. Expectations 100% not met. Not even 1%." Read more
"... looks like I just bought the car brand new again. They even finished it earlier than the expected date, which was a huge plus. The front desk was extremely ..." Read more
"... transparent communication and prompt work completion. Both times they have delivered much earler than expected date." Read more
"... kept me abreast of every step of the repair process. They were 11 days ahead of the projected finish date. The car is beautiful. Thank you for making this process ..." Read more
"The promise date was constantly changed"
"... communication. They took the time to explain everything to me, kept me updated throughout the process, and made sure I understood what was happening every step of the way. ..." Read more
"Service was very good , specially let us know update on our cars progress almost everyday. Good communication. Office is very clean and people ..." Read more
"... detail on whether or not there will be delays they inform me on prices and I appreciate that there were no surprises no hidden prices honesty is what I received ..." Read more
"I wasnt getting any updates. No one would call me on anything about my car."
"The outstanding communication as well as the service"

My Experience

My car was fix earlier than estimated and did a great job

My Experience

Job Well done!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Dashboard fan making noise when I picked up. Agent asked to have it check per warranty by Nissan.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would recommend them to talk to Victor

Repair Quality

Victor he’ll me out and honestly one of the best experience I’ve ever had. He was very attentive and made sure that I was satisfied with everything.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Victor was amazing

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was handled for me, making the process for repairs incredibly easy. The shop kept me informed every step of the way and coordinated early in the final stage to get pickup scheduled. Car came back looking like nothing every happened. Very pleased.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very happy with the service that I received. My trailblazer came out beautiful thank you

Likely to Recommend

Very good job can’t even tell anything had happened

Repair Quality

I received excellent service from the office manager to the technicians. They did a really good job and we’re so professional at all times.

Customer Service

They did a wonderful job car liked great

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Very good!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Victor my technician was great. He was communicative, attentive and always had a great attitude

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you very good service. I give it a 10 as 10 being the best.

My Experience

I was completely satisfied. Also appreciated that i am not able to drive at the time and you guys went above and beyond to get my car delivered to me.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

This is my second time getting my car repaired here and I will bring back to them. But hopefully I won't need to. I told all of my friends and family this is the place to get your car repaired. Thank you

Likely to Recommend

Repair Quality

I came back because they did a fantastic job fixing my car in my first accident so I came back for them to fix it again. I will come back again. I tell anyone who was in an accident. Thank you.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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