Crash Champions #0320 Red Rock

4.8 (5,551reviews)
95%
6905 West Charleston Blvd., Suite 170,  Las Vegas,  NV  89117
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In operation 10 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (5,551)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new post-repair. The communication process, including text and phone updates, was widely appreciated for keeping customers informed throughout. Staff professionalism, friendliness, and helpfulness were frequently highlighted. Many repairs were completed ahead of schedule, exceeding expectations. A few customers noted areas for improvement, such as more proactive communication, thorough quality checks before vehicle pickup, and ensuring all repair details are addressed. These observations came directly from customer feedback and reflect opportunities to further enhance the already strong service experience.
AI-Generated from reviews written in the last 12 months
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"Thank you for the high quality repair and knocking it out in short time thanks again to the whole crew"
"I am so surprised at how great the repairs look. You cannot tell it was ever in a crash and the pain matches perfectly."
"They were wonderful, extremely accommodating with my time frame and did a awesome job!"
"Incredible is the word that comes to mind. The vehicle was not only repaired but was also detailed inside and out."
"Car was completed in the expected time and the work was fantastic!"
"Fantastic service. Great communication and the work was done 4 days early Very impressed"
"Awesome job and earlier than expected! 10 stars"
"... actually got a lower estimate than the original one and my car was ready 4 days before the estimated time. I was very very happy with the work, my car looks ..." Read more
"It was a day later but this was communicated in advance."
"... that was done, I couldn't have asked for better. It took a while longer than expected but you can't rush a great result. They worked seamlessly with my insurance company ..." Read more
"Yes, your team kept in constant communication with me via texts and phone Calls. This aspect of your business is so important to ..." Read more
"Excellent job. Very professional and perfect orginize. Every single day they updated me about the status. Car looks like totally new. THANK YOU SO MUCH!!!!!"
"Everyone was professional and helpful. I especially liked the updates twice a week. They saved me from calling andor wondering how my ..." Read more
"The only complaint I have is that they can communicate better. They told me I would hear from them with updates and I heard nothing"
"... great and took much less time than expected. The communication was great-I much prefer text messages or electronic updates versus trying to catch someone on the phone, leaving ..." Read more

My Experience

Matched paint professionally

Likely to Recommend

Repair Quality

Excellent repair and paint work ... very professional

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

THIS IS THE PLACE: Friendly professional and quick. How can I argue with that?

Likely to Recommend

Repair Quality

This was fast, easy, and overall a great experience. Thanks!!

Customer Service

You are kind, that's rare these days.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Pro team

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very satisfied

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great..highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional and helpful. Stay in communication with me. Jus overall a great experience!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Wow! What a professional outfit. If I ever need repairs again, this is where I’m gonna come.

Likely to Recommend

Repair Quality

Awesome job. Professional outfit.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Efficient and excellent work on damaged car. Great service and repair, thank you.

Customer Service

Great communication

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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