Crash Champions #0091 New Braunfels
In operation 13 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0 -
We are very satisfied. We hopefully won’t be back but if we need to, we’ll come here.
Repair Quality - 5.0/5.0 -
Service was incredibly fast (we had damage to our rear bumper)! We were also delighted to see that our car had been vacuumed and cleaned as well!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were great. Car looks great. Kept me informed of progress the whole time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great.
Customer Service - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The manager did an exceptional job going out of his way to ensure the repair was completed. Great work by everyone involved and thank you for the great customer service.
Likely to Recommend - 5.0/5.0 -
So fast
Repair Quality - 5.0/5.0 -
Great work, expedient and professional!
Customer Service - 5.0/5.0 -
Wow old school customer service!
Returned Clean
My Experience - 5.0/5.0 -
They did a great job with my repair and were friendly and helpful throughout the whole process while keeping me updated
My Experience - 5.0/5.0 -
Terrific service! They made it seamless! Great communication and on time with what they promised! Thank you Allstate and Crash Champions! You made it easy!
Likely to Recommend - 5.0/5.0 -
Very impressed
Repair Quality - 5.0/5.0 -
Great communication and follow up. Work done on time
Customer Service - 5.0/5.0 -
Outstanding communication and very friendly
My Experience - 5.0/5.0 -
My experience with Crash Champions was excellent from start to finish. The team was professional, friendly, and kept me informed throughout the repair process. They did a great job explaining the work being performed and made the entire experience easy and stress-free. The quality of the repair was outstanding, and my vehicle was returned looking great. I truly appreciate the communication, attention to detail, and customer service I received. Please pass along my thanks to the entire team for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional from start to finish. Excellent customer service. I am glad I chose to go with them.
Customer Service - 5.0/5.0 -
Exceptional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did such a great job!! Great customer service too.
My Experience - 5.0/5.0 -
Well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The people at Crash Champions were very welcoming and friendly when I first visited . While my car was at their shop they let me know the progress every day or so! I was out of town so was really pleased to hear their report! Called ahead when I was coming to pick up my car and they quickly brought it around with the cool air blowing! I would recommend this company!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The shop was excellent in keeping me notified of the status of my car. Daniel did a great job in expediting the completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire Crash Champions team was professional and expeditious in completing car repair. Daniel continually kept me updated on the status of completion.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic customer service and excellent work completed ahead of estimated timeline! Couldn’t be happier.
Likely to Recommend - 5.0/5.0 -
Best in class—fast, friendly and efficient. Very professional.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Super friendly and helpful