Classic Collision New Braunfels

4.9 (1,554reviews)
97%
1095 N Business IH 35,  New Braunfels,  TX  78130

In operation 7 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in New Braunfels, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,554)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlight the seamless, stress-free experience, with staff going above and beyond to keep customers informed at every stage via texts and calls. Repair quality is frequently described as flawless, with vehicles returned looking factory-new and often cleaner than expected. Timeliness is a recurring strength, with numerous customers noting their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional delays due to parts availability, isolated quality touch-up needs, and requests for more detailed billing explanations at pickup. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"... timely and completed my repair quickly and thoroughly. Staff was kind, friendly and professional!" Read more
"From Drop Off to Pick Up, CC was top-notch in customer service, communication, quality of work & even detailed the car! Will definitely recommend!!! ..." Read more
"The best customer service I've had with an auto body repair"
"Repairs look perfect. We appreciate the communication outlining the timeline and keeping to it."
"Service was wonderful. My car was completely fixed. Body work looked brand new and they even washed my car and cleaned the interior. Staff was caring and kept ..." Read more
"... out of town. We got the car in before I left and I was ready the day before I was to return. Could not have planned it better!" Read more
"My truck was completed 4 days earlier than promised! That was a great surprise!"
"Great service. It was done ahead of time and I received the vehicle clean"
"... were expected to be done at a later date and it was done a week earlier. the process was quick and professional." Read more
"EARLY. Such an uncommon practice. Well done."
"Classic Collision kept me updated every step of the way while repairing my car. Their customer service was ..." Read more
"CS lets you know the progress of your auto every step of the way. I didn't have to call them once for an ..." Read more
"The communication was on point! All questions were answered and I was informed of all the process. The work was ..." Read more
"Im satisfied completely with classic. They sent me updates every 2 days. Work was great. I called my agent and told them this is the best ..." Read more
"... that classic collision repaired the damaged fender. Communication was excellent and they returned it clean and shiny. I would recommend them to anyone. Al." Read more

My Experience

I am pleased with the work done and communication throughout the process. I trust them to do a thorough, good job and they did.

My Experience

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The repairs were excellent and I am completly .satified

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very friendly staff and informative

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Returned Clean

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Vehicle was done properly work is amazing customer service was on point got the car back quick reccomend highly of this place

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Returned Clean

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My Experience

Great work and great customer service

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I think the service was great

My Experience

Everyone was quick to respond to my claim, got me booked timely and completed my repair quickly and thoroughly. Staff was kind, friendly and professional!

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That's easy.

Repair Quality

My claim was registered and repair scheduled in a very timely manner. Y'all were very easy to deal with.

Customer Service

I was pretty shaken after my accident. The staff I dealt with were kind and made getting my repair scheduled easy.

Returned Clean

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My Experience

The communication and friendly workers made my experience great!

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I would definitely recommend this shop!

Repair Quality

Your company was very professional and efficient. I was very pleased with the entire process.

Customer Service

Everyone i dealt with dud and excellent job.

My Experience

It was a great pleasure working with you guys your communication was top notch the work you guys did was outstanding I am really impressed with your work

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Returned Clean

My Experience

The process was smooth and the repair was ready at the estimated time

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Car looks great and they vacuumed the inside. Love them!

Customer Service

Returned Clean

My Experience

Thanks for the speed of handling the claim, complete efficiency and professionalism. Thank you.

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Returned Clean