Classic Collision Live Oak

4.8 (2,475reviews)
95%
12526 N I-35,  Live Oak,  TX  78233

In operation 9 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Live Oak, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,475)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as restoring vehicles to like-new or better-than-new condition. Communication stood out as a major strength, with many customers appreciating regular text and phone updates throughout the repair process. Timeliness was another highlight, as numerous vehicles were completed ahead of schedule. Customers also appreciated complimentary vehicle cleaning upon pickup. A few customers noted areas for improvement directly from their experiences, including inconsistent proactive communication, occasional missed repair details, and cleanliness concerns such as dust or residue left in vehicle interiors.
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"the team was not only welcoming , they were attentive and gave me the best customer service possible. i have my fair share of bad experiences at other ..." Read more
"Very professional and did excellent work repairing the body of the car to brand new! Would recommend to anyone looking for car repairs."
"multiple issues with service. repairs not complete, porter unprofessional, hurried job, late pickup of truck, didnt even CHECK the engine ..." Read more
"... classic collision its has more problems then before Front Lights problems,engine light,Ac problem.no balance tires and there is a big gap in front" Read more
"Didnt even have time to finish paperwork. Very fast."
"... continuously updated me as the repairs went on and got my car back to me earlier than expected. I couldnt be more thankful and satisfied with my ..." Read more
"... sending texts on thr progress was so in shocked 😲 that they gave me a set date for the 7th of July but I got a Lovely call to pick up my car today 😊 ❤️ totally amazed how great everything looked. ..." Read more
"Communication with updated on the status of repairs was great! Most importantly the repair work was completed on ..." Read more
"Excellent communication letting me know progress of the repair. Everything stayed on track and Van was ready on time ..." Read more
"Frequent text were sent informing me of the status of my repair."
"Great work, this location has people that actually keep you updated on repair"
"The communication of the status of my car during the repairs was in need of improvement. I had to call to see what the status was. It improved ..." Read more

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My Experience

Very good customer service. Staff kept me updated on the status of the repairs.

My Experience

My Experience

Outstanding service

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Outstanding work!!! Love the service

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communicated well

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Always do a great job!, feels like nothing happened in the affected area of my car.

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Returned Clean

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Excellent work. Will be looking into getting price on touch on hole truck and a better protective clear coat.

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Returned Clean

My Experience

Nick was my agent. He's a true professional and very dictated in providing top tier customer service.

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Repair Quality

I took my Tacoma because the rear bumper was impacted by a car which didn't stop. I took pictures. the left side of the bumper was separated by approximately 2.5 inches, and the right side was compressed to 0.75 of an inch. I took it to the shop hoping the shop would replace the rear bumper and insure that the left and right sides of the bumper would be equal. When I went to pick my vehicle from the shop I looked at the pictures which I had previously taken. to my surprise, the shop only replaced the rubber cover of the bumper, but the gaps caused by the accident were still the same. They didn't repair the damage. the left side of the bumper was still 2.5" and the right was .75". I asked the shop why they didn't repair it. Their answer was "we use used parts. If we try to even both sides, the bumper wont look right". I said "I don't care, fix it please". Based on what I saw, they didnt replace anything. The only thing they did was apply paint as needed and put in a new rubber cover. Don't take your vehicle to this shop. They are not honest.

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I was very impressed with the communication throughout the process, the speed of completion and the quality of the work

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My Experience

Car looks great! Thank you😁

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For repair service yes, for cleanliness a big No.

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Excellent job on the repair. The clean up not so good. Have a bunch of white powder/dust all in the interior and on the bed cover of the truck.

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Returned Clean

My Experience

Thankful for being knowledgeable and the professionalism and courtesy shown. I especially appreciate the level of communication throughout the process

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Returned Clean