Classic Collision Live Oak

4.8 (2,401reviews)
97%
12526 N I-35,  Live Oak,  TX  78233
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In operation 9 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Live Oak, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (2,401)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting that repairs were completed to an exceptionally high standard, often leaving vehicles looking brand new. Communication was a standout strength, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. Customers also appreciated the complimentary vehicle cleaning upon pickup. A few customers noted isolated concerns such as missed damage, paint discrepancies, or incomplete repairs, reflecting areas where some felt the experience fell short of expectations.
AI-Generated from reviews written in the last 12 months
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"... Collision to fix a dent, and they did an amazing job! The repair was flawless — you cant even tell there was ever any damage. They were professional, quick, and kept me updated ..." Read more
"multiple issues with service. repairs not complete, porter unprofessional, hurried job, late pickup of truck, didnt even CHECK the engine ..." Read more
"... the vehicle was repaired on 3 different occasions, they try to shove the paperwork down your throat without inspecting the repair of the vehicle. Every ..." Read more
"Car came out looking better than before the accident."
"... you guys always updated me on the process, bonus you guys got my car done earlier than expected so that was a huge bonus" Read more
"My vehicle was actually ready before the projected time"
"... continuously updated me as the repairs went on and got my car back to me earlier than expected. I couldnt be more thankful and satisfied with my experience!!" Read more
"... organized repair, updated everyday with the progress. Stayed on track with the finish date and was ready on time. Great job with the van actually better than expected. ..." Read more
"Twice as long . Two months instead of one"
"Communication with updated on the status of repairs was great! Most importantly the repair work was completed on ..." Read more
"You guys made it super easy the communicating was spot on as well anything and everything you guys always updated me on the process, bonus ..." Read more
"Frequent text were sent informing me of the status of my repair."
"... did the repairs and the paint care of my car.Also sending texts on thr progress was so in shocked 😲 that they gave me a set date for the 7th of July ..." Read more
"yes but not correctly. the app was never detailed and was informing of incorrect datestimes of completion"

My Experience

Absolutely nothing to complain about. The service that was done with my car was astonishing 20 stars all around

My Experience

Looks great, feels great driving. Good communication and keeping us informed. Pleasant and professional. Coordinated with insurance and rental company. Flawless repair. Would recommend.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

From beginning to end...exceptional service by the entire staff

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff was not communicating enough about the status of my vehicle, until I called and made them aware of . What The vehicle was washed and looked very good. However, the cargo portion of my vehicle was covered in dust which I cleaned after I got home.

Likely to Recommend

Repair Quality

Actual repairs were good however my cargo area was full of dust. I believe it should’ve been clean just like the rest of the car.

Customer Service

The communication of the status of my car during the repairs was in need of improvement. I had to call to see what the status was. It improved after I complained.

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good job done by all car looks an drives well.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They are very professional and reliable.

Repair Quality

I’ve had a great experience with them before that’s why I chose to go there again. They did a good job with my car repair, completed it pretty fast. The staff are cery courteous and helpful. I am very satisfied.

Customer Service

They are very friendly and accommodating. They always answer the phone.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job! Good Customer Service from Nick and crew.

My Experience

Very professional and friendly experience. Did a great repair on our Chrysler Pacifica!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very nice people and very good at their craft

Repair Quality

Very fast, efficient they are really kind and helpful with any information that is needed.

Customer Service

Very clear instructions and answered anytime I called

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The staff was very helpful and answered all my questions

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Looks better than new

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repairs were done very quickly. We are very satisfied with the work done on the car! The staff was friendly as well. Thank you!

Customer Service

Great job!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Most likely would recommend

Repair Quality

Customer Service

They would respond to my concerns and questions immediately

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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