Crash Champions #0317 Converse

4.9 (4,550reviews)
97%
9219 Converse Business Lane,  Converse,  TX  78109
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In operation 10 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (4,550)

Customers say
Overall Customer Satisfaction
Customers consistently praised Crash Champions for outstanding service quality, proactive communication, and impressive timeliness. Many highlighted the professionalism and friendliness of the entire staff, with numerous reviews noting that vehicles were returned cleaner than expected and repairs completed well ahead of schedule. Customers appreciated receiving regular text and phone updates throughout the repair process, making them feel informed and at ease. The quality of repairs was frequently described as flawless, with vehicles looking brand new upon return. A small number of customers noted concerns around fitment, paint quality, or incomplete repairs, reflecting areas where expectations were not fully met. Overall, the overwhelming majority of feedback reflects a highly satisfying experience, with many customers expressing intent to return and recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... always knew what was going on with my vehicle. The quality of the work was excellent, and my car came back looking like nothing had ever happened. The staff ..." Read more
"... to explain what was being done to the vehicle. The repairs were completed in a timely manner, and the car was returned clean and running great. Communication ..." Read more
"... The Communication with this facility was superb. The workman ship was even better. They were very detailed and organized on everything including paperwork, ..." Read more
"Excellent quality of repair on my rear bumper. The paint job is immaculate. You cant even tell it was damaged!"
"The repairs were excellent. No one would know that there was damage to the area."
"My car was ready way ahead of schedule"
"... told it will take about 18 days to repair my car. My car was repaired in a week. Fast and professional. Thank you Crash Champions." Read more
"Ready when promised. The team went above and beyond. I couldnt get off work, and you guys delivered my ..." Read more
"It was ready on the 19th of September 25. It was originally estimated to be ready on 3rd of October 25."
"It was anticipated for a month to be returned but it was cut by 2 weeks. 😊"
"... truly amazing. They fixed my car in a timely manner. Always had open communication about the fixing process and kept me in the loop of it all." Read more
"... vehicle looks un‑recognizable—awesome transformation! I loved the communication—direct phone calls kept everything smooth and clear. Im very pleased. Thanks for the ..." Read more
"Wonderful job done overall, from communication to the repair!"
"... expected due to things that where out off their hands. I really appreciate the attention and communication thru the entire process." Read more
"We are absolutely satisfied with the repair, communication, timeliness and customer service of this company and its staff. This ..." Read more

My Experience

outstanding service from staff and tech

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Awesome job no complaints

Likely to Recommend

Great job

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

It seemed like it wasn’t quality checked when I went to pick it up. I had to take my SUV back to get the paint smoothed out more, my blinker wasn’t working on the side they worked on and it still had a mark where they were supposed to wipe the exhaust.

Customer Service

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I looked over my Hyundai at home very happy with work .it well do and thank you staff I appreciate it very much. And really didn't take long to fix my Hyundai thanks again

Likely to Recommend

Yes i would tell others about crash Champions

Repair Quality

Very Satisfied with the work that was done on my car thanks to all your staff.

Customer Service

Oh yes the the staff customer service a 10 also they helped to get my rental car because the line was hard to get .they were very nice thanks.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very disappointed in the work of our vehicle. I was told that the vehicle was ready so when I went to pick up the truck and I didn’t know until I reached the gas station that the paint job is very poor. There are excessive amount of where the paint was sprayed over dust/door! The area where my truck was worked on has a different(orange peel like) texture compared to the rest of the vehicle. Some of the new paint has a faded look as if the clear was over sanded off. Also the time our vehicle was dropped off it was mentioned that our passenger side mirror is not adjustable due to the accident and it still remains the same way. Some of the plastic covers aren’t properly in place and stick out like a sore thumb. There’s way more that I saw was poor work but i would rather speak in person

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very nice

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

They did a great job. I am very satisfied with the quality of their work. Everyone was vey friendly and helpful.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Still have issues with paint. And my original paint has been scratched as well. Doesn't look that good done.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Awesome and very friendly and helpful.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Customer service Megan and Misty was above and beyond. The repairs look great, can't even tell it was damaged. My SUV looks like new! Thank y'all so much 😊

Likely to Recommend

Repair Quality

Your rep Megan very polite and courteous. Explained the process and kept me informed with updates. Misty also was very polite and friendly. The repairs and time it took were great. My SUV looks like new

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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