Crash Champions #0097 Sa 1000 Oaks

4.8 (5,084reviews)
97%
3711 Thousand Oaks Blvd,  San Antonio,  TX  78247
See Photos
Book Appointment
Apply for Financing

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (5,084)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, clear communication, and timely repairs. Many highlighted the high-quality repair work, with vehicles returned looking brand new. The proactive communication through daily text updates and phone calls was frequently commended, keeping customers informed at every stage. Numerous customers noted their vehicles were completed ahead of schedule, which was greatly appreciated. The professionalism and friendliness of the entire team, from front desk to repair specialists, received strong positive feedback. A few customers mentioned repairs took slightly longer than initially estimated, and one noted conflicting messages from multiple communication channels, while another raised concerns about unapproved additional charges - all points raised directly by customers themselves.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... friendly kept me informed every step of the way. The communication was absolutely outstanding. I would highly recommend Crash Champions to anybody else." Read more
"... through the doors until the time I picked up my car. The team was very communicative and keep me informed the whole process. I appreciate you all for all your hard work and ..." Read more
"... efficient, and painless process. I really appreciate the professionalism, attention to detail, and kindness the entire team showed." Read more
"Beautiful workmanship and my car was returned to me a week earlier than estimated."
"... text messages to let me know how it was going. Also got it back 3 days sooner then expected!!!" Read more
"Very satisfied! Work was done much sooner then I expected!"
"Clean and vacuumed Thanks Completed in half time quoted"
"They did a great job but it took longer than I expected."
"Crash Champions were awesome to work with. The communication throughout the whole process was great and they even finished ahead of schedule. My car ..." Read more
"The text notification was great! Messages kept me updated throughout the duration of the repair."
"... much better. The made it convenient and efficient. They communicated with me daily and finished the repair ahead of schedule." Read more
"... associated with this accident. Only recommendation is we were overly communicated with. Learned at pick up, the individual store and the Dallas HQ office both texted but their ..." Read more
"No one followed up unless we called to check on it"

My Experience

I was extremely impressed with the end result and the quick turnaround, will definitely recommend Crash Champions to my family and friends! Thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent turnaround

Likely to Recommend

Repair Quality

I can still hear the wind coming through the door

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My break from the front has started making a horrendous noice. I need someone to contact me asap.

My Experience

Staff at this location were all very nice, friendly, and professional. Work was completed in less days than I expected. Great work done! I am a happy and satisfied customer. Thank you Crash Champions!

Likely to Recommend

I will certainly recommend this place to family and friends.

Repair Quality

I recommend this place. The staff are all nice, friendly, and professional. The work was done in less time than I expected and the results were great! Manny and Michelle are an asset to that place! Thank you Crash Champions!

Customer Service

Customer service was excellent!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Manny was awesome, she kept me updated and was very nice. The team did a great job, my CRV looks great! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent customer service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Vehicle looks great. Can’t tell it was in an accident. Was kept informed every step of the way.

Likely to Recommend

Our go to is you

Repair Quality

Can’t tell it was in a crash.

Customer Service

Looks great. They explained everything as they went along.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team from start to finish was great and very communicative. Kept me updated with everything about the repairs to my ford. Were prompt about informing me when my vehicle was ready to pick up. Definitely glad I picked this location for my repairs

Likely to Recommend

Repair Quality

Rick was awesome. He explained each step of repair and kept in contact with updates.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Much appreciated how well yall washed my vehicle

Repair Quality

Finished earlier than originally projected

Customer Service

Received constant updates

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 5,084

Nearby Crash Champions Auto Body Shops

Auto body shops nearby

view more shops in: San Antonio  |  78247