Crash Champions #0073 San Pedro

4.9 (10,460reviews)
98%
16211 San Pedro,  San Antonio,  TX  78232

In operation 15 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (10,460)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for exceptional communication, including proactive daily text and phone updates that kept customers informed throughout the repair process. Timeliness was a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. Staff across all roles were frequently described as friendly, professional, and courteous, making the repair experience smooth and stress-free. A few customers noted areas for improvement directly from their comments, including occasional communication gaps requiring them to call for updates, isolated quality concerns such as loose fender flares or missing parts, and rare instances of interior cleanliness falling short. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to others.
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"... team was pleasant and professional to deal with. The final product exceeded my expectations and I have been working on cars since the 80s and ..." Read more
"... an excellent job of repairing damage to my auto. I it looked like a brand new car when they were done repairing and painting." Read more
"Crash Champions staff reallly outdid themselves. They went above and beyond and have legitimately been one of the most professional team of people I have ..." Read more
"... handled promptly and in a professional manner. Plus it looks as if it never happened!" Read more
"Very professional and did quality work. Made repairs quickly that minimize the down time."
"It was ready much quicker than I expected."
"... approach. I was kept informed about the progress and the car was ready 5 says ahead of the anticipated date! I Would highly recommend Crash Champions to my friends ..." Read more
"It was 10 days early and looked absolutely beautiful!"
"... most professional team of people I have spoken to. My car was ready in less than a week, and from what i understand, they cleaned my car ..." Read more
"It took 45 days for the repair to be done."
"... if thats the right word took a few extra days but they communicated daily" Read more
"We very much appreciated the text updates on the repair timeline. That was a new experience and was so great ..." Read more
"I loved their communication with me. They let me know what was happening each step."
"Smooth transaction all the way through. Easy delivery, excellent communication throughout entire process and receipt of washed vehicle. Would recommend to ..." Read more
"Repair was good. Communication was terrible. I had to call to get any details after the car had been there for a few days."

Likely to Recommend

Repair Quality

Would have been a 10 but had a slight problem which they quickly remedied.

Customer Service

Great service and communication. Everyone I dealt with was very professional

Returned Clean

Likely to Recommend

Repair Quality

Fernando at Crash Champions was phenomenal! He communicated throughout the entire repair process and kept us updated daily on what was happening. Crash Champions was able to get our vehicle to us in a timely manner and it was even ready 5 days earlier than expected. The repair job is perfect.

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My Experience

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Great job

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Returned Clean

My Experience

The staff was amazing. The repair guys were very nice…. I will recommend anyone there.

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Repair Quality

Customer service is beautiful. Fernando took care of me., nice guy. I will recommend a friend there.

Customer Service

Returned Clean

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Repair Quality

Fernando was awesome, very communicative & friendly. Great experience, also shout out to the girl the in front. I forget her name sorry, but she’s awesome too. Anytime Fernando was away she did anything and everything to try to help out. & very friendly great service. Definitely will recommend. -Samuel Canales

Customer Service

Returned Clean

My Experience

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Highly recommend!

Repair Quality

Could not have asked for better professionalism. PERFECT EVERYTHING!!! Would recommend anyone needing car (body work) repairs done at this location.

Customer Service

Excellent communication!!!

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My Experience

Keep up the great work

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Yes, I recommended it to several of my friends already very professional, courteous people

Repair Quality

Very professional the work done in a timely manner definitely recommend Crash Champions to my friends

Customer Service

Miss Tracy and front desk, employee, both very professional and handling the job

Returned Clean

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Returned Clean

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Very helpful and work on my truck was great.

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My Experience

Great job

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Great

Repair Quality

Thanks You good job and fast.

Customer Service

Great

Returned Clean

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Customer Service

Returned Clean