Crash Champions #0073 San Pedro

4.9 (10,476reviews)
98%
16211 San Pedro,  San Antonio,  TX  78232
See Photos
Book Appointment
Apply for Financing

In operation 15 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Call
Email

Reviews (10,476)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for exceptional communication, including proactive daily text and phone updates that kept customers informed throughout the repair process. Timeliness was a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. Staff across all roles were frequently described as friendly, professional, and courteous, making the repair experience smooth and stress-free. A few customers noted areas for improvement directly from their comments, including occasional communication gaps requiring them to call for updates, isolated quality concerns such as loose fender flares or missing parts, and rare instances of interior cleanliness falling short. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to others.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... team was pleasant and professional to deal with. The final product exceeded my expectations and I have been working on cars since the 80s and ..." Read more
"... an excellent job of repairing damage to my auto. I it looked like a brand new car when they were done repairing and painting." Read more
"Crash Champions staff reallly outdid themselves. They went above and beyond and have legitimately been one of the most professional team of people I have ..." Read more
"... handled promptly and in a professional manner. Plus it looks as if it never happened!" Read more
"Very professional and did quality work. Made repairs quickly that minimize the down time."
"It was ready much quicker than I expected."
"... approach. I was kept informed about the progress and the car was ready 5 says ahead of the anticipated date! I Would highly recommend Crash Champions to my friends ..." Read more
"It was 10 days early and looked absolutely beautiful!"
"... most professional team of people I have spoken to. My car was ready in less than a week, and from what i understand, they cleaned my car ..." Read more
"It took 45 days for the repair to be done."
"... if thats the right word took a few extra days but they communicated daily" Read more
"We very much appreciated the text updates on the repair timeline. That was a new experience and was so great ..." Read more
"I loved their communication with me. They let me know what was happening each step."
"Smooth transaction all the way through. Easy delivery, excellent communication throughout entire process and receipt of washed vehicle. Would recommend to ..." Read more
"Repair was good. Communication was terrible. I had to call to get any details after the car had been there for a few days."

Likely to Recommend

Repair Quality

Fernando communicated well with us from the moment we walked in the door to the moment we came back for our car. A great experience made the inconvenience of a fender bender pleasant.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Wonderful employees. Tracy was great to work with. I would recommend this location of Crash Champions to anyone.

Likely to Recommend

I would 100% recommend Crash Champions to anyone needing their car repaired. I received excellent service from Tracy and everyone there were very nice and professional.

Repair Quality

Tracy was wonderful to work with, as were the entire staff. I told tracy I would recommend them anyone

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Crash Champions were very efficient and kept up informed and delivered our jeep repaired like promised. We would highly recommend them!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Top notch! Everyone is so accommodating. They did a great job on my repair as well!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I loved the service; they kept me updated throughout. Very good service.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The work was done exceptionally well and kept me well-informed about the progress. The staff was amazing and got care back to me fast

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Would have been a 10 but had a slight problem which they quickly remedied.

Customer Service

Great service and communication. Everyone I dealt with was very professional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fernando at Crash Champions was phenomenal! He communicated throughout the entire repair process and kept us updated daily on what was happening. Crash Champions was able to get our vehicle to us in a timely manner and it was even ready 5 days earlier than expected. The repair job is perfect.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 10,476

Nearby Crash Champions Auto Body Shops

Auto body shops nearby

view more shops in: San Antonio  |  78232