Gerber Collision & Glass - San Antonio/Thousand Oa

4.9 (107reviews)

97%

(210) 828-6258

3218 Thousand Oaks Drive, San Antonio, TX 78247

97%

See Photos

3218 Thousand Oaks Drive
San Antonio, TX 78247

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - San Antonio/Thousand Oa

See Photos

3218 Thousand Oaks Drive
San Antonio, TX 78247

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - San Antonio/Thousand Oaks Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (107)

Sort By:
Newest
Rating

88 Customers Rated

5 Stars

74.8% Complete

(80)
4 Stars

5.6% Complete

(6)
3 Stars

0% Complete

(0)
2 Stars

0.9% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0.9% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or like they just came from a dealership. The professionalism and friendliness of the entire team were frequently highlighted, with customers feeling well cared for throughout the process. Communication was a standout strength, as customers appreciated receiving regular updates via calls and texts, which helped reduce stress. Timeliness also received strong recognition, with several customers noting their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including communication dropping off toward the end of the repair process and instances where incorrect parts were ordered due to insufficient upfront information gathering, resulting in delays. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"Best car repair ever..."

"This was the absolute best service I have ever received anywhere first of all the building itself is immaculate. The ..." Read more

"The work done was top notch. The damaged fender looked like it did before the accident. Paint and finish matched perfectly with the rest ..." Read more

"The repairs that were done were outstanding."

"... Glass. The team was professional, communicative, and delivered high-quality work that exceeded my expectations. My vehicle was returned looking fantastic, and the ..." Read more

"Fast turnaround time , and I was able to pick it up on the weekend !!"

"... was friendly and eager to help with the process and car was delivered a day earlier than expected. Would definitely recommend." Read more

"It was done earlier than thought!"

"Ready early. Quoted 20 min and they were done in about 5!"

"How well job was done and finished early than expected"

"Working with Gerber was just a dream, they were incredible knowledgeable, kind and respectful in their communications with me and to top it all off they did a wonderful job in ..." Read more

"It was a great experience, the communication was very transparent & helpful"

"... professional, and helpful. I appreciated that there was constant communication regarding the status of the repair. We are 100% satisfied with the work that was provided." Read more

"Text alerts were sent in real time"

"Very friendly staff and professional. Kept communication the entire time from when we dropped off the vehicle till it was ready."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Best car repair ever..."

"This was the absolute best service I have ever received anywhere first of all the building itself is immaculate. The ..." Read more

"The work done was top notch. The damaged fender looked like it did before the accident. Paint and finish matched perfectly with the rest ..." Read more

"The repairs that were done were outstanding."

"... Glass. The team was professional, communicative, and delivered high-quality work that exceeded my expectations. My vehicle was returned looking fantastic, and the ..." Read more

"Fast turnaround time , and I was able to pick it up on the weekend !!"

"... was friendly and eager to help with the process and car was delivered a day earlier than expected. Would definitely recommend." Read more

"It was done earlier than thought!"

"Ready early. Quoted 20 min and they were done in about 5!"

"How well job was done and finished early than expected"

"Working with Gerber was just a dream, they were incredible knowledgeable, kind and respectful in their communications with me and to top it all off they did a wonderful job in ..." Read more

"It was a great experience, the communication was very transparent & helpful"

"... professional, and helpful. I appreciated that there was constant communication regarding the status of the repair. We are 100% satisfied with the work that was provided." Read more

"Text alerts were sent in real time"

"Very friendly staff and professional. Kept communication the entire time from when we dropped off the vehicle till it was ready."

Carlos (Audi owner) reviewed 8/26/26

Despite a delay due to parts not fitting properly, the final result was excellent. It is that outcome that counts.

Brandon (Kia owner) reviewed 8/25/26

My dad already recommended me this place.

It was like nothing happened.

Dawn (Toyota owner) reviewed 8/24/26

Joseph (Chevrolet owner) reviewed 8/24/26

Victoria (Audi owner) reviewed 8/24/26

Scott (Ford owner) reviewed 8/22/26

Everyone I interacted with was helpful and friendly and seemed to take a genuine interest in getting my truck fixed up and returned to me fast and correct. Liz is the best!

Christina (Honda owner) reviewed 8/20/26

Bernadette (Honda owner) reviewed 8/17/26

Lucindra (Toyota owner) reviewed 8/17/26

Great service. Helpful and polite staff

Cornelius (Porsche owner) reviewed 8/14/26

Loved LIZ. Maeve was very helpful as well. Thank yall sooo much

Virginia (Ford owner) reviewed 8/14/26

The job was done speedily with great detail. I was informed every step that was taken. The communication was exceptional. An extremely kind, patient, helpful team.

Rene (Hyundai owner) reviewed 8/14/26

Gerber Collision is hands down the absolute most professional and courteous shop in San Antonio

Absolutely would recommend

Absolutely love this collision shop. Always does an amazing job and are always friendly and courteous

Excellent customer service

Sarah (Toyota owner) reviewed 8/11/26

Eric (Ford owner) reviewed 8/10/26

Gerber handled my vehicle repair through USAA. Liz made this process easy and less stressful than I expected. My truck is fixed and I am happy.

Eric (GMC owner) reviewed 8/10/26

Stephanie (Infiniti owner) reviewed 8/7/26

Excellent customer service!

Russell (RAM owner) reviewed 8/6/26

Everyone was super friendly, helpful and professional. I am super impressed with Gerber Collision and highly recommend them for any and all body damage repair!

Highly recommend Gerber Collision

Work was completed quickly and perfectly!

Everyone was friendly, polite and very helpful.

Timothy (Chevrolet owner) reviewed 8/6/26

Melissa (Hyundai owner) reviewed 8/6/26

I’ve already raved about it

Great service, great communication, very nice staff.

Very nice, great communication

Duke (BMW owner) reviewed 8/3/26

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Gerber Collision & Glass - San Antonio/Thousand Oa

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - San Antonio/Thousand Oa

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (107)

88 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?