Gerber Collision & Glass - San Antonio/Bandera Rd.

4.9 (75reviews)
96%
6612 Bandera Rd,  San Antonio,  TX  78238
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In operation 85 years.

Gerber Collision & Glass - San Antonio/Bandera Rd. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
Jeep
Kia
Ram
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Email

Reviews (75)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff received widespread recognition for professionalism, friendliness, and attentiveness throughout the repair process. Regular updates via text and phone kept customers well-informed without needing to follow up themselves. Many highlighted that vehicles were completed ahead of schedule, and the cleanliness of returned vehicles was frequently commended. A small number of customers noted concerns around parts delays, hood alignment, and communication gaps regarding total-loss situations, as mentioned directly in their feedback. Overall, the vast majority expressed strong satisfaction and willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... easy delivery of my vehicle. I can not emphasize the professionalism and attention to detail they performed to get my vehicle back on the road. Highly recommended. ..." Read more
"Body work and repairs exceeded expectations once again!"
"Team made it easy from beginning to finish. The car was clean and detailed when I picked it up. ..." Read more
"... Staff was so kind and explained to everything had car fixed and a total of five days which is outstanding.🎉🙌🏻" Read more
"Body, paint and finish all looking excellent at time of pick up. So far so good. Clean up and detailing of the car ..." Read more
"... entire process of having my truck repaired. They even finished way before the projected completion date, which made the experience even better. I would highly ..." Read more
"Communicated well, with the progress of my vehicle and delivered ahead of scheduled the workmanship was phenomenal"
"Ready a few days earlier than stated it would be ready"
"I was very satisfied for the service and they also finished before the time they said I very happy for the experience and service I highly recommend ..." Read more
"Delayed due to parts not arriving as scheduled."
"... extremely professional from the beginning to the end, keeping me well informed and up to date throughout the entire process of having my truck repaired. They ..." Read more
"Definitely yes giving me updates through out the day or days! I didnt have to call & ask."
"Communication excellent, a time efficient repair. Customer service great"
"Communicated well, with the progress of my vehicle and delivered ahead of scheduled the workmanship ..." Read more
"Need to be in more contact with the customers or the person that was caused the wreck. Nobody contacted ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience! Everyone was wonderful.

My Experience

Every single person that work on my truck did an outstanding job yall were very helpful every step of the way. Thank you so much and God bless!!!

Likely to Recommend

Repair Quality

Yall are the best

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service provided and made the claim process super easy! 10 out of 10 recommend

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The body work on my Honda was exceptional. Ethan was very knowledgeable in giving us the complete breakdown of fixing the damage to our vehicle. I would recommend this body shop in the future.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Did excellent job of painting and fixing the problem we had

Likely to Recommend

Nice to know you all are there when we need you

Repair Quality

Thank you for your professionalism and attention to details. We appreciate you all

Customer Service

Keep us informed and help get us back on the road

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

We left a Google review and plan to tell others about Gerber collision and repair on bandera road

Repair Quality

The repairs were done quickly with reminders and updates constantly to ensure that we had the up-to-date information on our car. It was done ahead of schedule, and the craftsmanship is perfect. You can you can’t even tell it was in an accident.

Customer Service

Again, great work fantastic craftsmanship can’t even tell in an accident

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My experience with Gerber was excellent. They did an incredible job and delivered as promised.Mary lou, Ryker and Ethan were very courteous and professional. I would definitely recommend them.

Likely to Recommend

Repair Quality

Car repair was great! looks amazing!

Customer Service

Mary Lou, Ryker and Evan were very courteous and professional. They made me feel like a VIP!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service and friendly staff!

Customer Service

Fast and effective!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Highly satisfied and courteous people

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Awesome job. Communication was top notch and explained process in detail. I appreciate the work they did

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repairs look excellent and the office staff were really nice, and thanks to everyone in the shop for their hard work too God bless and thanks again.

My Experience

Thank you for everything!

Likely to Recommend

Hopefully I won’t need auto body repair work in the future but if I ever do, Gerber will be where I get it done

Repair Quality

I’m extremely happy!

Customer Service

Great communication and great work

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Communication excellent, a time efficient repair. Customer service great

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team was excellent and provided great service at answering questions and The updates were fantastic. They provided great service and getting me over to Experian to get a rental car at a much closer location compared to the one that my insurance had made my reservation at. The knowledge and experience provided. Made the inconvenience of hitting a deer, feel a little less inconvenient.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Service was excellent at all levels.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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