Gunn Collision NW

4.9 (2,276reviews)
98%
4851 Woodstone Dr,  San Antonio,  TX  78230
Bot
Shop AssistantSparkles

In operation 71 years.

Whether you drive an import or domestic vehicle, no matter where you bought your car, our team of professionals are trained and certified in all aspects of collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Nissan

Reviews (2,276)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs described as flawless, seamless, and restoring vehicles to like-new condition. Communication was a standout highlight, with customers appreciating regular updates via calls and texts throughout the repair process, keeping them fully informed at every stage. Timeliness was another strong point, as many vehicles were completed ahead of schedule, which customers found especially impressive. The professionalism, friendliness, and attentiveness of the team were frequently commended, with many customers expressing they would return and recommend the shop to others. One customer noted an accessibility concern with the building entrance, suggesting a ramp or alternative accessible entry be considered to better accommodate those with mobility needs.
Select to learn more
"Great communication and timely service! Vehicle was ready ahead of schedule and looked great."
"Informed all along the way. Beat the completion date a week or more. Found damage in those hard to reach places. Great ..." Read more
"... and smooth repair process. Excellent communication. Vehicle was ready early." Read more
"... it was in the shop. I appreciate it all updates. My vehicle is ready earlier than projected that I appreciated. Save me some money on having to pay for my car rental. ..." Read more
"Communication was fantastic about progress and completion time."
"... thoroughly impressed with the customer service I received. They kept me well-informed about my vehicle, which greatly enhanced my overall experience." Read more
"Great communication throughout the entire repair."
"... was friendly and service was clean and quick and communication was there every step of the way!" Read more

My Experience

Jennifer was truly amazing. She kept open communication and made sure we were happy

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jennifer was very helpful and. Knowledgeable. Thanks for your service and good work!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Reginald’s communication was stellar

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything went smoothly. Updates on status from Reggie and mechanics were truly appreciated.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Reggie did an amazing job with keeping me informed and making sure everything was fixed correctly. Definitely will recommend to others.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Second time taking our car here. Jennifer has always been helpful.

Customer Service

My Experience

Likely to Recommend

A Plus

Repair Quality

Reg was fantastic!!!! Kept me informed daily. He had my back and I appreciated him taking ownership and handling “All” for me!!!!

Customer Service

Fantastic

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you

Likely to Recommend

Repair Quality

Received my car back and it looks brand new again. Thank you Gunn Collision.

Customer Service

My adjuster Daytona sent me regular updates. She was amazing.

My Experience

Daytona is fantastic. She truly stands out for her expertise, professionalism and genuine compassion. She is meticulous and careful, but maintains a sense of urgency and clear communication. Please take great care of her!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service