Gunn Collision NW

4.9 (2,312reviews)
98%
4851 Woodstone Dr,  San Antonio,  TX  78230
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Shop AssistantSparkles

In operation 71 years.

Whether you drive an import or domestic vehicle, no matter where you bought your car, our team of professionals are trained and certified in all aspects of collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Nissan

Reviews (2,312)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, clear and proactive communication, and timely repairs. Many highlighted that their vehicles were returned looking brand new, with repairs completed ahead of schedule. The team was widely recognized for keeping customers informed at every stage of the process, reducing stress and building confidence. Friendly, professional, and knowledgeable staff were frequently mentioned as key contributors to a smooth, worry-free experience. A few customers noted areas for improvement, including accessibility challenges at the facility entrance and occasional delays due to damaged parts, as mentioned directly in their feedback.
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"Great communication and timely service! Vehicle was ready ahead of schedule and looked great."
"Informed all along the way. Beat the completion date a week or more. Found damage in those hard to reach places. Great ..." Read more
"... it was in the shop. I appreciate it all updates. My vehicle is ready earlier than projected that I appreciated. Save me some money on having to pay for my car rental. ..." Read more
"Delays due to damaged parts rec'd"
"Communication was fantastic about progress and completion time."
"... thoroughly impressed with the customer service I received. They kept me well-informed about my vehicle, which greatly enhanced my overall experience." Read more
"... was friendly and service was clean and quick and communication was there every step of the way!" Read more
"It makes a positive difference when you are contacted on a regular basis informing you of your car repairs & updates on when the completion will be done! Really ..." Read more

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My Experience

Jennifer was very helpful and very professional. The work was done ahead of schedule and the car looks like new.

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My Experience

Reggie took care of my car and made sure I was updated!

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Would definitely recommend to a friend or family

Repair Quality

Repair quality was outstanding.

Customer Service

Customer service was also outstanding. Always kept me informed with the status of the repair

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My Experience

Reggie kept me updated on the progress of my vehicle. He answered all of my questions and was very accommodating.

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My Experience

Customer Service Manager Reginald Rainey handled an unorthodox situation with care and great professionalism. The result was a very positive experience for the customer. Hats off to Reginald Rainey.

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My Experience

The work on my car looks great, as if there were no damage. Reggie kept me informed of the progress on my car, which I liked.

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My Experience

Reggie stayed in touch, giving us honest assessment and timeline.

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My Experience

Reggie was helpful and communicated well with us throughout the process. Smooth and one of the easiest repairs we’ve ever dealt with. Thank you

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It was great experience overall.

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My Experience

Once again, Reggie took care of us. What a relief it was to know we had Reggie again! I won’t take my car anywhere else because of his professional and highly detailed attention!!!! He is prompt and thorough and so personable and kind. Who knew taking your car for repair could be so pleasant and without stress. I just love his updates,attitude and expertise. So grateful you have this kind of professional at Gunn Collision.

My Experience

I had a smooth experience from initially making the appointment. Having Reggie guide me through the process & constantly providing updates made the experience worry free. He was very communicative & efficient.

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