911 Auto Centers

4.9 (1,102reviews)

97%

(210) 681-9111

8527 Bandera Rd., San Antonio, TX 78250

97%

8527 Bandera Rd.
San Antonio, TX 78250

Get Directions Website Email

About 911 Auto Centers

8527 Bandera Rd.
San Antonio, TX 78250

Get Directions Website Email

In operation 28 years.

911 Auto Centers, LLC., is a family owned business with customer satisfaction as our primary goal. We strive for top quality workmanship. Our Production Manager, who has 25 plus years experience, closely monitors the repair of your vehicle from finish to start to ensure that level of workmanship is met. Our office manager will ensure that each customer is kept informed of progress so that the customer is aware of when they can expect to get their vehicle returned.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,102)

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864 Customers Rated

5 Stars

72.9% Complete

(803)
4 Stars

3.3% Complete

(36)
3 Stars

1% Complete

(11)
2 Stars

0.3% Complete

(3)
1 Star

0.2% Complete

(2)
< 1 Star

0.8% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new after service. The team received high marks for proactive communication, including daily texts and calls keeping customers informed throughout the repair process. Timeliness was a recurring highlight, with numerous vehicles completed ahead of schedule. Staff friendliness and professionalism were widely appreciated. A small number of customers noted isolated concerns such as incomplete repairs or paint overspray, and one customer mentioned a dent discovered at pickup, reflecting areas customers feel could be strengthened.

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Service Quality
Timeliness
Communication

"... car accident, theyve gone above and beyond. Their professionalism, timeliness, and excellent communication make the process so smooth. I always get consistent updates, and their customer ..." Read more

"Cannot give enough praise to 911 Auto Center. They are extremely friendly and efficient. I would definitely recommend to anyone I know needing ..." Read more

"The quality of the repair and service exceeded my expectations!"

"The work completed was the best I have seen from past body shops."

"... days the other issue when I went to pick up my car there was a dent on my hood notify the people. They said it wasnt them but the picture that they took on the day of the ..." Read more

"... where the smiles and welcome started. To the service, I was given a two week completion date and my truck was ready in one week! Talking about surprise! I was, at first confused ..." Read more

"The work was done in a timely manner. I was updated daily on the progress being made."

"The quality of the work is outstanding! Plus the turnaround time was very impressive in comparison to other shops. Would definitely recommend 1010"

"Actually a business day ahead of estimated completion date."

"Very professional! Service was great! Repaired my vehicle three 3 days before due date!"

"Excellent work! The team communicated with me daily and work was completed on time as promised! I would definitely recommend!"

"... my truck and the service that was provided by the staff that kept me updated on the progress of the repair job." Read more

"... explained the process, and kept me updated throughout. Simple but very effective communication. Any questions I had were answered clearly." Read more

"Professional, courteous, and great to work with. They kept me informed throughout the entire repair process, and the communication was excellent. My vehicle was repaired well, and they made the experience ..." Read more

"Thank you for the quality and timely repairs. The consistent communicationupdates throughout the process were extremely helpful."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication