911 Auto Centers
In operation 28 years.
911 Auto Centers, LLC., is a family owned business with customer satisfaction as our primary goal. We strive for top quality workmanship. Our Production Manager, who has 25 plus years experience, closely monitors the repair of your vehicle from finish to start to ensure that level of workmanship is met. Our office manager will ensure that each customer is kept informed of progress so that the customer is aware of when they can expect to get their vehicle returned.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
From the first call and contact with the staff and team I until pick up of my vehicle was very impressive... professional and impeccable customer service and work. Very satisfied with outcome from beginning to end... thank you everyone... appreciate everyone involved... 110% satisfied
My Experience - 5.0/5.0 -
Great customer service, everyone I spoke to was very helpful and responsive. My cat looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the communication the staff had with me when my part was delayed.. The repairs were quick and when I picked up my truck, I was very happy with the extra mile the shop took in detailing my truck as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We would like to thank Brayden, Cameron, and all the team at 921 Auto Center on Bandera Road, for their courtesy, professionalism, skillfullness, attentiveness, and for doing an excellent job in restoring all the damage our car had. When we picked up our car it looked like new, it was cleaned inside and outside. We also appreciated that they would text us daily, updating us about the progress of their job with the car and the deadline of the finished job. It will be an easy and honest decision to recordment 911 Auto Center to anyone for their collision needs. Thanks again, for your honesty and excellent job!!!
Likely to Recommend - 5.0/5.0 -
We will definitely, recommend 911 Collision Center to our friends and family. They did an excellent job.
Repair Quality - 5.0/5.0 -
We would like to thank Brayden, Cameron, and all the team at 921 Auto Center on Bandera Road, for their courtesy, professionalism, skillfullness, attentiveness, and for doing an excellent job in restoring our car and removing all the damage our car had. When we picked up our car it looked like new, it was cleaned inside and outside. We also appreciated that they would text us daily, updating us about the progress of their job with the car and the deadline of the finished job. It will be an easy and honest decision to recordment 911 Auto Center to anyone for their collision needs. Thanks again, for your honesty and excellent job!!
Customer Service - 5.0/5.0 -
Brayden and Cameron demonstrated a sincere and knowledgeable customer support. Loved the open and sincere communication of how the process was going. We were updated several times.❤️
Returned Clean
My Experience - 5.0/5.0 -
The entire staff was extremely helpful from Cameron's warm reception when we first arrived to Brayden's thorough description of what was going to transpire and at the end to confirm that everything was done correctly. Rudy was very available and also very helpful while answering all of my questions. You have a great team at this location
Likely to Recommend - 5.0/5.0 -
I would definitely bring my vehicle back and recommend anybody in the area to take their vehicles to this location
Repair Quality - 5.0/5.0 -
I had a great experience it all started from my first visit all the way through the repair process and the vehicle being turned back over to me. Extremely professional and I was always informed of the different stages of my vehicle was going through I would especially like to thank Cameron, Rudy and Brayden. They're a great team and make this location run smoothly
Customer Service - 5.0/5.0 -
The entire staff was extremely courteous
Returned Clean
My Experience - 5.0/5.0 -
911 Auto Center did an Amazing Job in Restoring my Car. I am very pleased with the results. They were very professional and kept me in the loop as the repairs were being done. Thank You for taking care of Us.😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The best , very satisfied highly recommend. Again thank u 911 Auto Center
Likely to Recommend - 5.0/5.0 -
Highly recommend, satisfyed
Repair Quality - 5.0/5.0 -
Great work always satisfied
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication, quality repairs, professional employees in front office.
My Experience - 5.0/5.0 -
Very communicative to begin with and great customer service!
Likely to Recommend - 5.0/5.0 -
I would/ will definitely recommend you all!
Repair Quality - 5.0/5.0 -
100% and more loved the customer service that was provided to us and the repair of the vehicle! Great service!
Customer Service - 5.0/5.0 -
100% and more!
Returned Clean
My Experience - 5.0/5.0 -
911 Auto Center is the best! From the first time I went to them for help, I've never gone anywhere else. Rudy and his staff are very nice and always happy to answer your questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. They got my car back to me liking new. The repairs had been done quickly. Always last me know how my truck was doing.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great and looks brand new. Everything went well and the job was completed one day ahead of the scheduled completion date. I am truly happy with the work done by your repair employee's.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done. Front end repair looks brand new. Staff was very professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body repair work looks fantastic. I can't tell that there was ever damage in the area that was repaired.
Customer Service - 5.0/5.0 -
The repair work took a reasonable amount of time, and they were able to work with me on sending the car home with a friend when I was out of town and unable to pick up the car once it was finished being repaired.
Returned Clean
My Experience - 5.0/5.0 -
You kept me updated with the steps in the process of fixing my sub ! Excellent Job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with the whole 911 personal very friendly and did an awesome job on my vehicle A++++
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome personal i highly recommend this shop
Customer Service - 5.0/5.0 -
A+++++
Returned Clean
My Experience - 5.0/5.0 -
Amazing customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck was ready earlier than expected. The staff was very friendly and professional. They even offered to turn in my rental since it was after hours.