Gerber Collision & Glass - Boerne

5.0 (180reviews)
100%
28935 IH-10 West,  Boerne,  TX  78006
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Gerber Collision & Glass - Boerne offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM Basic
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Email

Reviews (180)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for exceptional service quality, with repairs frequently described as making vehicles look brand new. A standout theme across reviews was proactive and transparent communication, including daily or twice-weekly updates via text and phone, which customers found reassuring. Many were pleasantly surprised that repairs were completed ahead of schedule. The front desk and estimating staff were widely commended for being welcoming, knowledgeable, and professional. A few customers noted minor areas for improvement, such as extended repair times due to OEM parts delays, occasional confusion with email updates, and a request for extended pickup and drop-off hours, all noted directly from customer comments.
AI-Generated from reviews written in the last 12 months
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"... job Gerber collision dead with my vehicle! Also, all of the employees that I met there were exceptionally courteous, helpful, and professional!!" Read more
"... customer, professionalism at every step of the way, repairs performed to perfection, very pleased with the service" Read more
"I was really satisfied and my wife too cause everything look good. Turned out beautiful nice work. And clean."
"Not only was it repaired in a timely fashion, but it was beautifully cleaned inside and out! Definitely exceeded my expectations!"
"The repair was done quickly, everything looked great, and my car was cleaned. Excellent service."
"Looks like new. Car returned days before the original promise date which was a huge bonus. Friendly service, professional and ..." Read more
"Ready well before promised."
"Job was done earlier than promised. That never happens. Appreciate the quality work and speed"
"Very professional work done way under the estimated repair time. Excellent customer communication during the process."
"My vehicle was ready days before expected. What a pleasant surprise!"
"This went extremely well given the circumstances. Received frequent updates each week on the progress and any concerns they noted. Estimates and repair time were ..." Read more
"Everyone was great and the daily updates were very nice. Not having to wonder what was going on and having to call every couple days made ..." Read more
"Communication and scheduling was excellent clear and prompt. Repairs to door make it look like new. People were ..." Read more
"The consistent and efficient communication throughout the repair cycle exceeded expectation. Thank you!"
"Great communication. They kept me informed every stage of my repairs."

My Experience

Very professional and timely. Great service!

My Experience

Ed had a problem with a material delivery which wasn't his fault. However, he kept on top of it and kept me advised.

My Experience

The service I received was very professional prompt

Likely to Recommend

We would definitely recommend Gerber

Repair Quality

Gerber is very professional. Received text messages regarding the progress they were making with the car. Received my car very clean and everything looked amazing on my car.

Customer Service

Very satisfied

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Had a great experience doing business with the team at Gerber. Rodney kept me updated on progress and answered all my questions professionally. I’ll be happy use them in the future if the need arises.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Awesome customer service. Tammy is the best. She is very friendly and informative. The text message updates were great to know exactly what was going on. The entire process from start to finish was very smooth and made easy for me. My experience was also very quick. I was surprised how quick my turn around time was.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Finished work on my car before scheduled time quoted. Very friendly, Rodney was extra nice and accommodating.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The best!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was treated so great! Tammy had great communication. Ed did a great job and was so quick at getting my car fixed. When I picked it up it was so clean and smelled so good! Thanks Gerber!

My Experience

The whole experience at Gerber helped relieve my stress considering the situation. Ed was great and got the job done in a very timely manner. The communication was excellent as well!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for your professional service and for taking care of my vehicle and making it look better than it has in years! I really Appreciate how fast the job was done and all the updates that were sent to me. Thank you all so much!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you so much, car looks great, I’m really happy and satisfied with the service

My Experience

Everything went smooth, I’m very satisfied.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Friendly, seem thorough, and quick.

My Experience

The team did a great job The receptionist was great and friendly I enjoyed talking to her she knows what she’s doing. They kept me posted on my car every day. They were close to my home and easy to get to. Thanks Gerber you have a great team

Likely to Recommend

Repair Quality

Great job and great team very friendly. I would Recommend them to my friends

Customer Service

Love the job I did on my car

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They kept me updated through the whole process. They paid attention to every little detail. I would recommend them to everyone!

My Experience

Ed gave timely updates and the team finished the bumper repair fast. It all looked great and brand new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I took my car to Gerber Collision for a minor accident. Ed Constantino took care of my case and, from start to end, the attention and communication were excellent. He gave me an estimated date for completion and, surprisingly, it was met without issues and work done was perfect. I 100% would take my cars to them if needed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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