Gerber Collision & Glass - San Antonio/Nw Loop 410

4.8 (401reviews)
97%
6210 Northwest Loop 410,  San Antonio,  TX  78238
See Photos
Online Estimate
Book Appointment

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - San Antonio / NW Loop 410 offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (401)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail. Many highlighted the excellent communication throughout the repair process, including regular text and phone updates that kept them informed and at ease. Repairs were frequently completed ahead of schedule, with vehicles returned in pristine, like-new condition. The friendly and welcoming staff made stressful situations feel manageable, and several customers noted going above and beyond expectations, such as vehicle delivery and complimentary cleaning. A few customers noted minor concerns including paint imperfections, incomplete repairs, and occasional delays, as mentioned directly in their feedback. Overall, the vast majority expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... service. First time having my car worked on, and they did a phenomenal job. Definitely recommend Gerber Collision and Glass to all drivers in the San Antonio ..." Read more
"Extremely satisfied with the repairs. My car looks like new!"
"... the car where the damage was yoj can see a lot of dust particles that landed after the clear was sprayed" Read more
"... you but said that its from another kind of repair. I wasnt experiencing this issue before I left the shop disappointed ☹️" Read more
"Vehicle was returned better than when I initially dropped it off"
"My vehicle was ready sooner than expected, which was great."
"They are awesome every repair I've had has been done faster than I expected! It looks beautiful and their customer service is ..." Read more
"My car was taken care of in timely fashion, almost too good to be true. Very satisfied with the overall service ..." Read more
"My vehicle looks great and was completed ahead of the scheduled estimated time"
"Staff was very friendly and professional. Truck had quick timeframe was very happy with the finish results."
"Loved receiving text messages about the progress of my repairs, as well as phone calls letting me know how the repairs ..." Read more
"... collision and glass was spectacular from the start. I had updates via text and even have some phone calls to inform me of the status of my vehicle." Read more
"Very professional, Excellent communication, Excellent work and Friendly."
"Great communication during the entire process. Very professional. Body is great. I recommend Gerber Collision to everyone."
"Brief or not at all"

My Experience

We very satisfied with the employees and the service by the technicians.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The entire process from start to finish was quick, straightforward, and effortless. Thank you for taking care of my Edge while it was in the shop for repair!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Mark was helpful around scheduling. I have an infant so it meant a lot that he was flexible and gave me updates through texts.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Despite the circumstances of having to replace a windshield that was vandalized, the folks at Gerber made it smooth and easy. Top notch professional work and attitudes all the way through.

Customer Service

Amazingly friendly and organized and gave me information up front without any runaround or questions. I accidentally went to the wrong location and was assisted patiently in finding the correct spot.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Siempre lo recomendaría Si

Repair Quality

Excelente trabajo y fue muy rápido

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

awesome service and stellar work! thanks everyone

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was great. Got my car back quickly. Would recommend Gerber to anyone looking for car repair after A accident or theft.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

G good work

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The rep, Mark was great. Quick and efficient service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Professional staff and quick turnaround for vehicle.

Likely to Recommend

Repair Quality

Great team, super fast repairs

Customer Service

Awesome team, kept me abreast of repairs and time management. Job well done.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone was very friendly and professional. I especially appreciated that Mark kept me updated throughout the entire repair process with regular progress updates on my vehicle. His communication gave me peace of mind, and I always knew what was happening. Thank you to Mark and the entire team for the excellent service and attention to detail!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really liked that I got updates on the progress of the repairs to my vehicle. Everything was explained in detail. Thank you.

Likely to Recommend

Repair Quality

I had a great experience! The service was fast, and the customer service was excellent. Everyone was friendly, professional, and made the whole process easy. I would definitely recommend them to others.

Customer Service

The customer service was excellent, and I was very satisfied.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Already have.

Repair Quality

Excellent job again. Second time this car had to be repaired from not at fault wreck in a month

Customer Service

The whole staff in office were very attentive to any questions we had. Excellent staff all the way from Manager down.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 401

Nearby Gerber Collision Auto Body Shops

Auto body shops nearby

view more shops in: San Antonio  |  78238