Caliber - Boerne

4.8 (8,577reviews)
97%
31445 Interstate 10 W, Suite 200,  Boerne,  TX  78006

In operation 29 years, 14 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz

Reviews (8,577)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their feedback, including more consistent communication in some cases, greater accuracy in estimated completion dates, and ensuring vehicles are thoroughly cleaned before return.
Select to learn more
"... fantastic. The date of completion was exact as quoted.. Caliber Collision is the best place to go for their expertise and friendliness ." Read more
"Service was outstanding. Regular updates on progress were given. Repair work was great. Expectations were well managed ..." Read more
"Excellent service! Job was completed on pickup way sooner than expected! Customer service was great from every employee I interacted with!"
"Awesome job. I got plenty of updates and the car was finished 2 days earlier than expected."
"Great work on the truck! Done way faster than even expected!!"
"... beginning to end. Answered all my questions and really got the job done in a shorter time than anticipated." Read more
"Communication throughout the entire repair process is extremely important and CC delivered. Kept us in the loop and we are ..." Read more
"... amazing! I think the thing that sets them apart is the manner and frequency that they communicated with us throughout the entire process! They kept us updated via text and phone calls." Read more
"Communication was perfect. I was updated regularly throughout the process."
"Great service and attention to detail! I was informed every step of the way on the progress of my car. And once the repair was done, my car looked better ..." Read more
"... thoroughness and transparency with my repairs. The completion date changed a few times but each time was quickly communicated. The repairs are absolutely outstanding and I could ..." Read more

My Experience

My Experience

Conflicting information about sensors and issues that were unresolved and persistent after we took the car to Toyota for maintenance - so not sure what was actually the persistent problem.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Professional staff and very responsive!

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were amazing. Amy was polite and very efficient.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would definitely return to Caliber.

Repair Quality

Great job!

Customer Service

Very friendly yet professional.

Returned Clean

My Experience

I was under a tight deadline for my car due to a move and Amy made sure that my car was complete and it was done today in excellent condition from Caliber’s work. Thank you so much for repairing my car.

Likely to Recommend

Repair Quality

Great communication with Jim. He kept me updated and workmanship was great!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From one to 10 I give you 100

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Thank you, Jim

Customer Service

Returned Clean

My Experience

Thank you.

Likely to Recommend

Repair Quality

Thank you to your staff for their professionalism, especially Del ( repair staff) that was courteous, respectful, and helpful by bringing my car back to me. I greatly appreciated the treatment I received.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jim went above and beyond for us. We are very happy with the service and the repairs.

Customer Service

Returned Clean