Caliber - San Antonio - 281 Overlook

4.9 (5,289reviews)

98%

(210) 467-5071

25627 US Hwy 281 N, San Antonio, TX 78258

98%

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25627 US Hwy 281 N
San Antonio, TX 78258

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Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

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About Caliber - San Antonio - 281 Overlook

See Photos

25627 US Hwy 281 N
San Antonio, TX 78258

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (5,289)

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Rating

4,626 Customers Rated

5 Stars

79.5% Complete

(4207)
4 Stars

5.3% Complete

(278)
3 Stars

0.9% Complete

(46)
2 Stars

0.7% Complete

(39)
1 Star

0.3% Complete

(16)
< 1 Star

0.8% Complete

(40)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, proactive communication, and impressive timeliness. Many highlighted that repairs were completed well ahead of schedule, often by several days or even weeks, which was a recurring and highly appreciated theme. The communication experience was frequently described as exceptional, with customers receiving daily text messages, phone calls, and app updates throughout the repair process without needing to follow up themselves. Repair quality was widely celebrated, with customers noting flawless craftsmanship, perfect paint matching, and vehicles returned looking brand new. Additional touches such as vehicle cleaning, interior detailing, and courtesy delivery were frequently mentioned as pleasant surprises that elevated the overall experience. A small number of customers noted areas for improvement directly from their feedback, including occasional misalignment issues, delays in completion dates, and instances where proactive communication could have been more consistent. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.

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Service Quality
Timeliness
Communication

"... Pathfinder. The services were complete, professional and absolutely quality work. They kept me informed throughout the entire process and answered all my questions ..." Read more

"... promised. When I picked up my Acura, I was amazed. The workmanship was absolutely flawless—it looked like the damage had never happened. The ..." Read more

"... professional from start to finish. Communication was clear, the work was done on time, and the vehicle looks brand new. We couldnt be happier with the service and would ..." Read more

"... it had been damaged. The workmanship was flawless, the paint matched perfectly, and every detail was taken care of with real pride. Were incredibly grateful for their ..." Read more

"My vehicle was repaired in a timely manner. The repairs were flawless. Beautiful craftsmanship. They not only repaired my vehicle , but they gave ..." Read more

"... take about two weeks to complete the repairs, but it was finished in just one week. I really appreciated the quicker turnaround — it made a big difference for my schedule. ..." Read more

"... in an auto accident. Communication was solid and the repairs were completed a week ahead of schedule." Read more

"They fixed my Truck 10days earlier than expected. Got everything back to almost brand new truck. I ..." Read more

"The repair took way less time than expected and it even cost less than the original estimate"

"I received updates on my car daily without having to ask. I was informed on how all the details of the job, ..." Read more

"They communicated very well. Text, email, and voicemail"

"Text updates were very effective. No need to call for updates."

"... giving at that time of what the repair plan was. Great communication through text on progress Every step of the way we knew what was done and next steps. Picked our ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication