Gerber Collision & Glass - San Antonio/Perrin Beit

4.9 (428reviews)
95%
11479 Perrin Beitel Rd,  San Antonio,  TX  78217

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - San Antonio / Perrin Beitel offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (428)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and accommodating. The quality of repairs receives outstanding feedback, with many noting their vehicles look brand new or better than before. Communication throughout the repair process is highly valued, with regular text and phone updates keeping customers well-informed. Timeliness is generally excellent, with many repairs completed ahead of schedule. The complimentary cleaning and detailing services are frequently mentioned as pleasant surprises. While some customers experienced delays due to parts availability or scheduling changes, the overall satisfaction remains very high with strong recommendations for future services.
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"... with my recent experience with Gerber Collision. Every employee that I encountered was very polite and professional, and my estimator who actually walked ..." Read more
"Great customer service. Very courteous and respectful"
"Fantastic customer service from everyone I spoke to. This business was amazing to work with. They told ..." Read more
"Everything from the Drop Off to the Pick Up was Perfect! Everyone was super helpful & friendly as well."
"Customer service is top-notch!"
"I found the text updates to be very helpful."
"... excellent and accurate. They were all very friendly. They kept me informed everyday with a text or call. Their work was excellent and i am so totally impressed ..." Read more
"Very happy with communication"
"Great communication"

My Experience

I receieved frequent updates, keeping me abreast of the status of my Toyota. Everyone was very professional and friendly at the shop. I hope to never need your services again, but if I do, I am happy to know you're there!

My Experience

Likely to Recommend

Repair Quality

The repair work for the accident was excellent. There was a small patch on the rear bumper that wasn't related to the repair that they said they would buff out but that didn't happen. A very minor miss.

Customer Service

Returned Clean

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Likely to Recommend

Repair Quality

Mi auto quedó muy bien y solucionaron super rápido el problema que tenía.

Customer Service

Fueron muy amables y serviciales.

My Experience

Very fast service. Excellent communication throughout the process.

Likely to Recommend

Repair Quality

Great communication. Great quality.

Customer Service

Returned Clean

My Experience

Everyone there to make sure that my car was back back to normal. I appreciate everyone so much for being kind understanding and of course, very professional I have spread the word to friends and family in case they ever need their service love to you and.

Likely to Recommend

I have already reached out to friends and family that if they ever need good service to take it to Gerber collision.

Repair Quality

Every single person that works there are very kind and compassionate to your needs. They don’t only take care of your vehicle. They take care of you and make sure that you are comfortable and help you with whatever you need to be able to wait for your vehicle and comfort by making sure you get into a rental as soon as possible. Thank you all for your help.

Customer Service

Was very pleased with everyone.

Returned Clean

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Repair Quality

Customer Service

My Experience

I was very happy with how quickly my repairs were completed and how communicative the shop was during the process. And it was really nice that my vehicle was vacuumed out, it was filthy when I dropped it off. Unexpected and unnecessary, but a really nice surprise

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Everyone was polite and attended to our needs imm

Customer Service

Everyone was polite and immediately took care of our needs. They kept us informed about the progress of our car repair. This is the 3rd time we have used their services. We would highly recommend this company to anyone, who needed collision repair.

Returned Clean

My Experience

My agent was on point making sure my vehicle was take care of and the repairs were 100% up to standards. Vehicle turn over was excellent considering the damage the vehicle suffered. I am very please and satisfied with everything. I would defiantly recommend this shop to anyone needing repairs.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Mr. Quinton was excellent with his customer service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything from the Drop Off to the Pick Up was Perfect! Everyone was super helpful & friendly as well.

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Repair Quality

Customer Service

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Repair Quality

They were great. I had a slight issue after receiving my car. Took it back the next day and it was fixed very quickly. I appreciate their service. My car looks brand new!

Customer Service

My Experience

Likely to Recommend

I told all of my coworkers about this repair shop & everyone was impressed by how fast & efficient the service was for my car.

Repair Quality

Excellent service from start to finish! I highly recommend Gerber Collision & Glass

Customer Service

Everyone was very helpful and very accommodating. I have a very busy work schedule and they were able to have my car ready at a very convenient time. They even dropped my car off at my workplace! I am very thankful for their service.

Likely to Recommend

Repair Quality

Customer Service