Gerber Collision & Glass - San Antonio/Perrin Beit

4.8 (448reviews)
95%
11479 Perrin Beitel Rd,  San Antonio,  TX  78217

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - San Antonio / Perrin Beitel offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (448)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and friendly staff. Many highlighted the exceptional communication throughout the repair process, including frequent text and phone updates that kept them informed every step of the way. Timeliness was frequently commended, with numerous customers noting their vehicles were completed ahead of schedule. The quality of repairs was repeatedly described as excellent, with vehicles returned looking brand new. Customers also appreciated the complementary interior and exterior cleaning of their vehicles. A few customers noted areas for improvement, including inconsistent completion date estimates, occasional delays in parts availability, and isolated concerns about post-repair issues such as overspray and minor mechanical discrepancies. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
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"... with my recent experience with Gerber Collision. Every employee that I encountered was very polite and professional, and my estimator who actually walked my car with ..." Read more
"They understand quality and safety when repairing your vehicle's body damage while being highly respectful and transparent ..." Read more
"Fantastic customer service from everyone I spoke to. This business was amazing to work with. They told ..." Read more
"... point making sure my vehicle was take care of and the repairs were 100% up to standards. Vehicle turn over was excellent considering the damage the vehicle suffered. I am ..." Read more
"Excelent Work done on my Honda Crv like nothing ever happened to my Car ! Also Great Customer service 👌"
"I found the text updates to be very helpful."
"... happy with how quickly my repairs were completed and how communicative the shop was during the process. And it was really nice that my vehicle was vacuumed ..." Read more
"Kept me well informed on my vehicle updates and completion date"
"... excellent and accurate. They were all very friendly. They kept me informed everyday with a text or call. Their work was excellent and i am so totally impressed ..." Read more
"The communication was horrible and the provided link to track the repair progress was inaccurate"

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Yall did a great job. Quincy is a great guy- please give him a raise. He has helped me with two cars and he is the reason I went back to this location at Gerber. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great turn around time ! Quincy was super helpful. I appreciate everyone who did the work on my car, it was done very well & very precise.

My Experience

Quincy and the crew @ Gerber did an amazing job. They communicated thru the while process and were on point with service. Im very grateful for the job well done!

Likely to Recommend

Repair Quality

Customer Service

Quincy was super helpful and accomadating in my process! I was super pleased and will return if needed In the future. Excellent service even better job!

My Experience

They staff was very attentive.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Did not put my back bumper on correctly. !!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This was the third time I have had them repair one of my vehicles ….. they do amazing work !!

Repair Quality

Excellent !!!

Customer Service

Amazing service !!!!

My Experience

Very professional and friendly, i would definitely recommend to all my friends

Likely to Recommend

Repair Quality

Very on time ! Nice people.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Extremely polite, helpful, and fast service

Customer Service

Representative was very polite and helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent Work like nothing ever happened to my Car ! Thank you so much for your help God Blessings

Likely to Recommend

Repair Quality

Excelent Work done on my Honda Crv like nothing ever happened to my Car ! Also Great Customer service 👌

Customer Service

Likely to Recommend

Repair Quality

The repair was top quality.

Customer Service

The customer service was amazing. I truly appreciate everything they did.

Returned Clean

My Experience

Quincy very responsive great service

Likely to Recommend

Likely

Repair Quality

Car does have over spray that could have been cleaned up before receiving it and mirror cover was not on asked to bring in once they have it

Customer Service

Returned Clean