Crash Champions #0071 Broadway

4.6 (5,778reviews)
93%
8727 Broadway St,  San Antonio,  TX  78217

In operation 15 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (5,778)

Customers say
Overall Customer Satisfaction
Customers consistently praise Crash Champions for exceptional service quality, with many highlighting excellent communication through regular text and phone updates throughout the repair process. The shop receives high marks for professional, friendly staff who go above and beyond to ensure customer satisfaction. Many customers appreciate the timely completion of repairs, often ahead of schedule, and the quality craftsmanship that makes vehicles look like new. The proactive communication system and transparent updates are frequently mentioned as standout features. While most experiences are overwhelmingly positive, some customers noted minor issues with paint quality, part alignment, and occasional delays due to parts availability that were addressed promptly by the team.
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"Looks like it never even got rear ended brand new amazing work!"
"Highly experienced friendly staff, best experience possible."
"Excellent service. Professional. Courteous, very nice work."
"... it was equally positive. I was well taken care of, Service is definitely part of the culture and quality is a top priority. I appreciate and trust that my ..." Read more
"The customer service and the quality of the job was outstanding"
"Our vehicle was repaired before the due date!"
"My vehicle was ready ahead of schedule which was great for me since I was paying for a rental."
"one week early"
"it was actually ready a week earlier than expected."
"... pleased with the repairs and the reasonable cost. The repairs were completed much earlier than I had expected based on experience with other shops in ..." Read more
"... couldn't be any more pleased with the work they did. Crash Champions kept informed with the process the entire duration of the repairs and that was a BIG ..." Read more
"We love how we would receive updates via text, phone, and could verify easily thru a text link"
"... appreciate how professional the repairs were done. I also appreciated how crash champions kept me informed throughout the process. Daily updates were ..." Read more
"outstanding information exchange"

My Experience

My Experience

They did a great job

Likely to Recommend

Repair Quality

Customer Service

My truck was finished prior to the estimate. Great constant communication during the process. I was a returning customer

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Repair Quality

Customer Service

My Experience

Very satisfied!

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Repair Quality

Customer Service

SATISFIED

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Definitely

Repair Quality

Friendly staff n great attitude

Customer Service

Awesome

Returned Clean

My Experience

Billy and Jason did a great job with my BMW. When I picked it up it looked like a new car! They even got it repaired ahead of schedule, and I will be eternally grateful for their guidance!

Likely to Recommend

Repair Quality

Billy and Jason were great with the two cars I put in to get bodywork done. The BMW and Camry were both completed in record time, and they came out looking like they just drove off the showroom floor!

Customer Service

Everyone at Crash Champions gave me great customer service. Jason even gave me a ride to the rent a car place so I wouldn't be late for an appointment.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Service was excellent in all areas We were totally kept in formed on our car Movements Friendly and informative

Likely to Recommend

Repair Quality

Very god service

Customer Service

My Experience

Crash Champions did a great job on my vehicle. Mr. Paul took care of everything about the crash. That’s why he is a Champion.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied but as a courtesy I would suggest checking air pressure on tires. My 19 yo daughter did not realize she could ask you all to do that and went to find a gas station to air up a low tire.

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Repair Quality

Customer Service

My Experience

This was my first time using crash champions and the customer service was amazing Paul and the team were very kind and helpful I appreciate the transparency and the list of problems I need fixed in my car at the end of my repair,and I appreciate the patience they had with the problems I was having with my financial situation. Would definitely recommend and will be using if ever needed again .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service. We were kept informed of the progress and were very pleased with the repairs and the reasonable cost. The repairs were completed much earlier than I had expected based on experience with other shops in the past.

Likely to Recommend

Repair Quality

Excellent service. Professional. Courteous, very nice work.

Customer Service

Returned Clean

My Experience

JASON WAS GREAT.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Done well and fast

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Repair Quality

Customer Service

Likely to Recommend

I would definitely recommend to my family in the San Antonio area in a heartbeat.

Repair Quality

Only issue I seen on the car is the plastic trim on the quart panel by the wheel well is lose but did not fall off driving back to Oklahoma. I don’t know if hat thebprocess would be to get that sealed completely.

Customer Service

Jason kept great communication with me through the whole process.