Central Point Collision

4.9 (102reviews)
96%
951 East Bitters Road, Suite 415,  San Antonio,  TX  78216

In operation 9 years.

We are a small independent frame and body shop that focuses on quality and customer satisfaction. We the latest equipment and training for the equipment. We are also I-CAR Gold Certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (102)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting results that look showroom-fresh and exceed expectations. The team is widely recognized for professionalism, friendliness, and going above and beyond to make stressful situations easier. Timely completions, including several instances where vehicles were ready ahead of schedule, are frequently highlighted. Proactive communication through text updates and personal calls is a standout positive. A few customers noted areas for improvement, including better proactive scheduling updates, minor cleanliness concerns, and occasional interior care issues, all drawn directly from their feedback.
AI-Generated from reviews written in the last 12 months
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"Central Point Collision did an excellent job repairing our car! It looked like we were never hit by another car. The service was and updates ..." Read more
"Central Point did an excellent job of fixing the damage I had to the front of my 13 yo Mercedes S600 w white ..." Read more
"Excellent work and on time. The area looks like off showroom floor"
"They did great work and the staff was super helpful and friendly. Highly recommended"
"Excellent service and outstanding repair quality. My car looks great. Highly recommend!"
"Service was excellent every step of the way. The repair was done in less than 2 working days, which we were very pleased with. Hats off to the entire crew. Highly ..." Read more
"The vehicle was actually ready earlier than they promised."
"... for this low volume car that has some unique parts. Very happy w the finished product and the ahead-of-time finish date. Highly recommended." Read more
"The staff was professional and informative. The timeline was prompt and the communication throughout the process was great."
"It wasnt promised at any date and no updates were given until it was ready. I would have appreciated a date andor updates."
"Best customer service Best communication Best quality Best overall experience Best of the Best"
"Good communication via text. And even personal phone calls."
"... at a repair center. Customer service was the best always in communication with me. From start to end." Read more
"... and informative. The timeline was prompt and the communication throughout the process was great." Read more
"Loved the text updates."

My Experience

They did great! Thank you for making a stressful situation better!!

My Experience

My Experience

The staff at Central Point Collision were very professional and knowledgeable. I’m very pleased with their excellent work and I recommend them and use them again if needed.

My Experience

Thank you for all your help! The staff was amazing and so personable!

My Experience

Great people and great work. Provided daily updates without asking.

My Experience

The front office people are very professional, personable, and helpful. Thank you!

My Experience

Thanks so much! Great experience.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Already referred your company.

Repair Quality

Excellent work & your employees were very helpful & engaging. Work completed in a very timely manner. Thank you

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

So kind and professional and accommodating! I will definitely keep coming back!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

This was an incredible experience. Start to finish. 15/10. Will never recommend another body shop.

My Experience

Thank you This is the best experience I have ever had at a repair center. Customer service was the best always in communication with me. From start to end.

Likely to Recommend

I will

Repair Quality

Great job Great communication

Customer Service

Very great customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Service was excellent every step of the way. The repair was done in less than 2 working days, which we were very pleased with. Hats off to the entire crew. Highly recommend you to all my friends

My Experience

Customer service was great. Thank you

Likely to Recommend

Repair Quality

Customer Service

I was extremely pleased. The gals were very professional, patient, and friendly with me!

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Best customer service Best communication Best quality Best overall experience Best of the Best

My Experience

The staff was professional and informative. The timeline was prompt and the communication throughout the process was great.

My Experience

Excellent work . Nice people.

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