Central Point Collision

4.9 (121reviews)
93%
951 East Bitters Road, Suite 415,  San Antonio,  TX  78216
See Photos

In operation 9 years.

We are a small independent frame and body shop that focuses on quality and customer satisfaction. We the latest equipment and training for the equipment. We are also I-CAR Gold Certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (121)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting results that look showroom-fresh or brand new. The team is widely recognized for professionalism, friendliness, and going above and beyond. Timeliness is a strong highlight, with several repairs completed ahead of schedule. Proactive communication through text updates and personal calls is frequently appreciated. A few customers noted areas for improvement, including better scheduling updates during the repair process and ensuring all pre-existing scratches are addressed before vehicle return.
AI-Generated from reviews written in the last 12 months
Select to learn more
"Best customer service Best communication Best quality Best overall experience Best of the Best"
"Excellent work and on time. The area looks like off showroom floor"
"Central Point did an excellent job of fixing the damage I had to the front of my 13 yo Mercedes S600 w white ..." Read more
"Excellent quality in the body of work performed, with excellent customer service"
"Outstanding service. Repair was finished ahead of committed time and under agreed upon estimate. Highly recommend"
"Service was excellent every step of the way. The repair was done in less than 2 working days, which we were very pleased with. Hats off to the entire crew. Highly recommend you ..." Read more
"Excellent work. Amazing turnaround time. Amazing customer service."
"Ask the vehicle was actually ready earlier than they promised."
"... for this low volume car that has some unique parts. Very happy w the finished product and the ahead-of-time finish date. Highly recommended." Read more
"Best customer service Best communication Best quality Best overall experience Best of the Best"
"Good communication via text. And even personal phone calls."
"... and informative. The timeline was prompt and the communication throughout the process was great." Read more
"... accommodating and friendly throughout the whole process. Kept me updated on how the repairs were progressing and were very knowledgeable in their work. The team ..." Read more
"Great work completed. Communication could have been a little better."

My Experience

Staff kept us informed of part arrival and installation schedule.

My Experience

Alexa was great and exceeded my expectations with keeping me up to date throughout the process. You can tell the office has a great team by the atmosphere when I was there. I can’t thank them enough for making my car look brand new again.

My Experience

So considerate & helpful! Thanks!

Likely to Recommend

Already have!n

Repair Quality

Looks brand new

Customer Service

Omg! Great customer service. Denise and Alexa were wonderful.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

BOTH ALEXA AND DENISE ARE SUPERB AND ALWAYS TAKE CARE OF US WITH FAIR PRICING AND IMMEDIATE SERVICE. HAVE NO COMPLAINTS. JOB WELL DONE. THANK YOU.

My Experience

Denise is amazing and the technicians are phenomenal. I highly recommend them

My Experience

Awesome job on my car. Alexa was extremely helpful and knowledgeable. Very much appreciate her expertise and recommendation. The team did an excellent job on my repair. Thanks

Likely to Recommend

Repair Quality

Very fast and professional and kept in contact the whole time

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a great job repairing the damage to both the front and especially the rear of the car. It looks like it was brand new.

My Experience

They did a fantastic job! They have a very professional staff that makes sure you are very satisfied with the work performed. Highly recommend!

My Experience

Responsive and caring. Great detail in the repairs

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Outstanding service. Repair was finished ahead of committed time and under agreed upon estimate. Highly recommend

My Experience

My Experience

The team was very accommodating and friendly throughout the whole process. Kept me updated on how the repairs were progressing and were very knowledgeable in their work. The team went above and beyond for my repairs and would highly recommend Central Point to my family and friends.

Likely to Recommend

Repair Quality

As always, great work from Central Point. I take all my cars to them and they always do consistent, fantastic work. Denise is amazing and Julio is the best!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent work. Amazing turnaround time. Amazing customer service.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great company

My Experience

Good job

My Experience

They did great! Thank you for making a stressful situation better!!

1 - 20 of 121

Auto body shops nearby

view more shops in: San Antonio  |  78216